RingCentral Contact Center vs. StringeeX
RingCentral Contact Center vs. StringeeX
Product | Rating | Most Used By | Product Summary | Starting Price |
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RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A | |
StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A |
RingCentral Contact Center | StringeeX | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
RingCentral Contact Center | StringeeX | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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RingCentral Contact Center | StringeeX | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RingCentral Contact Center | StringeeX | |
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Likelihood to Recommend | 8.3 (19 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 7.0 (4 ratings) | - (0 ratings) |
Usability | 8.7 (3 ratings) | - (0 ratings) |
Support Rating | 6.3 (3 ratings) | 7.3 (1 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
RingCentral Contact Center | StringeeX | |
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Likelihood to Recommend | RingCentral | StringeeX |
Pros | RingCentral | StringeeX |
Cons | RingCentral | StringeeX |
Likelihood to Renew | RingCentral | StringeeX No answers on this topic |
Usability | RingCentral | StringeeX No answers on this topic |
Support Rating | RingCentral | StringeeX |
Implementation Rating | RingCentral | StringeeX No answers on this topic |
Alternatives Considered | RingCentral | StringeeX |
Return on Investment | RingCentral | StringeeX |
ScreenShots | StringeeX Screenshots |