Rippling vs. SmarterU.com

Rippling has helped our Onboarding process so much, especially with workflows and reports, and we love that everything is housed in one place. We've also utilized Headcount Planning and Compensation Bands to help establish roles and organizational charts as we anticipate growth. We are slowly utilizing more of the Performance Management tools like Goals and Surveys, which have proven helpful. We have not yet utilized the Contractor Hub, but I'm hoping that will happen soon because that would help us so much!

Incentivized

I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple

Incentivized

• Time off management - Easily select my time off and add info if i feel the need
• Payroll management - Ability to separate my check into parcels to go to diff deposits
• To do list creation - Create todos for work tasks that need to be accomplished

Incentivized

• Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
• Easy to navigate

Incentivized

• They don't have a way to add or remove new services outside of a full contract change.
• Their inventory management warehouse is helpful but doesn't allow for the shipment of devices between people; they are only shipped to the warehouse and then to another employee.
• Integration changes can require a complete setup to use the new integration vs having a migration option.

Incentivized

• Reporting System can be improved.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

Rippling is easy to use. There are one or two hiccups in the application that prevent me from rating it a 10. This is mostly a few parts of the application where you can't go back or exit a page to correct a setting and instead have to complete the section then delete or re-enter the correct information from the beginning.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

Anytime I have contacted customer service, whether it be our customer service representative or an agent with a specific department, my questions have been answered. I am so appreciative of the "check-ins" that our customer service rep provides to make sure that everything we are using with Rippling is still functioning properly and meeting our needs.

Incentivized

Really good support initially, now support is OK but we have fewer needs.

Incentivized

Rippling

• Cloud-based: Easy access and scalability.
• Focus: Core HR functions like payroll, benefits, and time off.
• User-friendly: Intuitive interface for all experience levels.Ideal: Small and medium businesses seeking efficient HR management.

TriNet

• PEO (Professional Employer Organization): Handles all HR functions, including compliance and risk management.
• Wider range of services: Includes legal, tax, and insurance expertise.More expensive: Higher cost than Rippling due to comprehensive services.
• Higher cost than Rippling due to comprehensive services.Better suited: Larger businesses needing full-service HR support.

Incentivized

Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Time is money, so saving lots of time in the every day, repeated tasks is saving us tons of overheard every week.
• Great clarity in our reporting is also key to tactical and strategic decision making regarding turnover and retention issues.
• Open enrollment for 2024 has been exceptionally smooth because of Rippling and the support team that we have access to.

Incentivized

• It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
• The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.

Incentivized