Likelihood to Recommend
Rippling is an ideal solution for early stage startups that have the potential to grow beyond 50 FTEs. The efficiencies we've achieved have given more time back to our team so they can focus on mission-critical tasks and allow us to operate a lean organization without compromising efficacy. It also helps us reduce our reliance on expensive external resources by automating a significant amount of labor-intensive workflows such as onboarding, offboarding, handbook development, and benefits administration.
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Traffic is suitable for most agencies, regardless of size. You don't need to use all of the features in order to get good results. And it can be linked to Maconomy which is useful for larger agencies. We have around 80 employees and it works great.
Read full review Pros Displays PTO, Time Cards, and Benefit information where you need it. Has clear indications of where to find what you need, including a search bar. Easy to look at past records on your payroll, and easy to look for co-workers if needed from an HR perspective. Read full review The time sheet area is really good - it's easy to drag and drop and fill in time sheets with allocated tasks quickly, which makes it more likely that people will actually do it! It's invaluable to be able to see the time spent on different tasks across a job - both for keeping track of ongoing projects, but also to plan resourcing and costs for the next time. It's useful to be able to mark parts of a job as 'complete' before the full job is finished - this makes it easier to track which tasks still have to be finished, and makes sure that people are tracking time to the correct task within the job. Job templates are very useful to make sure the same set of tasks is added to each job automatically. Read full review Cons having to do a MFA everytime I log in from the same source is frustrating The reminders should come at random times of the day it seems like it is hard to talk to someone at Rippling as just an employee Read full review I would like to be able to colour code my clients, so I can see at a snapshot what projects staff are working on. I would like to be able to colour code staff holidays, public holidays so I can easily see what resources I have available. As an administrator, I can't see at a glance the actual time spent on a task work or comments a user has logged. Read full review Likelihood to Renew
Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.
Read full review Usability
Easy to use. I can always find what I am looking for. Enrolling in benefits is a breeze. The learning section is really easy to manage and easy to keep up with what you have done. I also really like how tasks that need to be completed are highlighted as soon as you login
Read full review Reliability and Availability
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating
Rippling support is very responsive. Our account manager, who gave us the demo and onboarded us, was very responsive and always available for calls when we needed during the onboarding process. He was well-informed and was able to connect us with the right people in Rippling for things like benefits management. Rippling has an extensive knowledge base where you can probably find most of the answers you need. Their chat/email support is also very good. Most of the time, they'll get back to you within the same day, and they have extremely detailed responses, so you'll have thorough support to rely on if you reach out to them. There's no call option or CSM, but this isn't a big deal because it's mostly a self-serve platform, especially after you've been onboarded.
Read full review Alternatives Considered
The previous systems I have used have been internally built. In these scenarios, the data and logging of tasks/updates have tended to be clunky and it was hard to easily find the information you need. When it came to looking at par stub details, I had to do my own math and percentage breakdown to make sure my with-holdings actually made sense. In addition logging time off and tracking timesheets was a mess of a process because sometimes you had to manage two systems and old/new versions for certain features.
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Deltek TrafficLIVE was the pre-existing system when I joined the company. When we decided to purchase a new system, we considered a number of options such as
PSA, Oracle NetSuite & Mavenlink. We decided to go ahead with
PSA because we felt that as a package, it provided all the functionality we need against its competitors. It had far more functionality than TrafficLIVE and was more suited to the scale of our business.
Read full review Scalability
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment Way less expensive than doing it all yourself. The Rippling PEO is awesome - employees love the benefits, and the platform pays for itself in reduced overhead. Haven't lost a single applicant in the onboarding process - it's so easy and pain free. Took payroll and benefit management off my plate, freeing up hours weekly. We have been able to offer a range of benefits that companies our size normally cannot. Read full review Much more clarity as to how much time each different type of brief should take to complete as we can back reference as to how long it took last season. It has lead to better customer service. We can visibly demonstrate where we are with jobs and who has been assigned. In the past verbally confirming the different stages did not always convince the project leaders that they were being given the actual real time. From the Studio users point of view it has empowered them to manage their time more efficiently. If they receive a request to move onto another job their calendars can be reviewed to see if they are available or not. Read full review ScreenShots Deltek TrafficLIVE Screenshots