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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Upland PSA

    Score5.8 out of 10
    N/AUpland PSA helps professional services teams grow their business.

    $15

    per month

    Pricing
    Rippling HCMUpland PSA
    Editions & Modules
    Recommended
    $8.00
    starting price per user, per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Rippling HCMUpland PSA
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor additional pricing details visit the Rippling pricing page.—
    More Pricing Information
    Community Pulse
    Rippling HCMUpland PSA
    Considered Both Products
    Rippling
    Chose Rippling HCM
    No comparison based on overall navigation, functionality and resources.
    Incentivized
    Upland Software
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    1191 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    817 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    1192 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    589 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    616 Answers
    No answers on this topic
    Features
    Rippling HCMUpland PSA
    Human Resource Management
    Comparison of Human Resource Management features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Upland PSA
    -
    Ratings
    Employee demographic data8.8746 Ratings00 Ratings
    Employment history8.9775 Ratings00 Ratings
    Job profiles and administration9.3884 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.3783 Ratings00 Ratings
    Organizational charting9.3921 Ratings00 Ratings
    Organization and location management9.1820 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)9.0632 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Upland PSA
    -
    Ratings
    Pay calculation9.4990 Ratings00 Ratings
    Off-cycle/On-Demand payment9.2693 Ratings00 Ratings
    Benefit plan administration9.1970 Ratings00 Ratings
    Direct deposit files9.5970 Ratings00 Ratings
    Salary revision and increment management9.5743 Ratings00 Ratings
    Reimbursement management9.4647 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Upland PSA
    -
    Ratings
    Approval workflow9.5958 Ratings00 Ratings
    Balance details9.2911 Ratings00 Ratings
    Annual carry-forward and encashment9.0682 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    Upland PSA
    -
    Ratings
    View and generate pay and benefit information9.41091 Ratings00 Ratings
    Update personal information9.51140 Ratings00 Ratings
    View company policy documentation9.3952 Ratings00 Ratings
    Employee recognition8.7630 Ratings00 Ratings
    View job history9.0818 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Upland PSA
    -
    Ratings
    Tracking of all physical assets8.6490 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Upland PSA
    -
    Ratings
    Report builder8.6574 Ratings00 Ratings
    Pre-built reports8.8543 Ratings00 Ratings
    Ability to combine HR data with external data8.9495 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    Upland PSA
    -
    Ratings
    New hire portal9.4797 Ratings00 Ratings
    Manager tracking tools9.1622 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.0
    475 Ratings
    10% above category average
    Upland PSA
    -
    Ratings
    Corporate goal setting9.1408 Ratings00 Ratings
    Individual goal setting9.0436 Ratings00 Ratings
    Line-of sight-visibility9.1405 Ratings00 Ratings
    Performance tracking8.9435 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.3
    544 Ratings
    15% above category average
    Upland PSA
    -
    Ratings
    Performance plans9.2487 Ratings00 Ratings
    Performance improvement plans9.1461 Ratings00 Ratings
    Review status tracking9.2486 Ratings00 Ratings
    Review reminders9.5514 Ratings00 Ratings
    Multiple review frequency9.4443 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.1
    402 Ratings
    14% above category average
    Upland PSA
    -
    Ratings
    Create succession plans/pools8.9336 Ratings00 Ratings
    Candidate ranking9.1345 Ratings00 Ratings
    Candidate search9.2362 Ratings00 Ratings
    Candidate development9.4342 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Rippling HCM and Upland PSA
    Feature
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Upland PSA
    -
    Ratings
    Job Requisition Management9.0366 Ratings00 Ratings
    Company Website Posting8.9355 Ratings00 Ratings
    Publish to Social Media9.1310 Ratings00 Ratings
    Job Search Site Posting8.9319 Ratings00 Ratings
    Duplicate Candidate Prevention8.9321 Ratings00 Ratings
    Applicant Tracking9.1353 Ratings00 Ratings
    Notifications and Alerts9.1432 Ratings00 Ratings
    Best Alternatives
    Rippling HCMUpland PSA
    Small Businesses
    UZIO
    Score9.4 out of 10
    Autotask PSA
    Score7.6 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rippling HCMUpland PSA
    Likelihood to Recommend
    9.2
    (1204 ratings)
    6.0
    (11 ratings)
    Likelihood to Renew
    8.9
    (22 ratings)
    7.0
    (6 ratings)
    Usability
    9.4
    (1201 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (902 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (10 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Rippling HCMUpland PSA
    Likelihood to Recommend
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Upland Software
    We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
    With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
    Incentivized
    Read full review
    Pros
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Upland Software
    • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
    • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
    • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
    Incentivized
    Read full review
    Cons
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Upland Software
    • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
    • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
    • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
    Incentivized
    Read full review
    Likelihood to Renew
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Upland Software
    I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
    Read full review
    Usability
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Upland Software
    I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
    Incentivized
    Read full review
    Reliability and Availability
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Performance
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Support Rating
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    Upland Software
    The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
    Incentivized
    Read full review
    Implementation Rating
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Upland Software
    The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
    Incentivized
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    Alternatives Considered
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Upland Software
    The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
    Incentivized
    Read full review
    Scalability
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Return on Investment
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    Upland Software
    • Tracking, tracking, tracking. It keeps the data we need and gives us the ability to look at it in countless different ways with just a few clicks, which is a big time saver. Without Tenrox, we would definitely have to increase our headcount in order to accomplish billing and payroll.
    • We recently were able to automate a huge portion of business that was still (yes, still in 2014!) being managed out of an Excel spreadsheet. We experienced a great deal of resistance to the change with our own employees, however now that we have it going we have cleaned up our invoicing and impressed the highest-financial officer for two consecutive months - our first/only two months billing directly from Tenrox for that group.
    • A newer development for our team - Some client managers in the other divisions our company have begun to look at what we are able to do with Tenrox and our other primary system and get some of their work moved over to our group. This is great and is giving us new opportunities - we will likely need to increase the headcount of our admin. team, but for a good reason (too much work coming our way!).
    Incentivized
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    ScreenShots

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.