RoboForm vs. Symantec VIP

I use it on an almost hourly basis. With probably 10+ years of use, I have used it for everything and have found very little that it won't complete, but it isn't very good on mobile devices. I use it on my phone strictly as a reference because it does not work with either Samsung internet browser or Chrome for Android.

Incentivized

Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!

Incentivized

• It remembers all our logons
• It has a good alphabetizing system
• You can store multiple users
• It also has a mobile app which is great

Incentivized

• The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
• Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
• The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
• Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.

Incentivized

• Recommend periodic purging of unused passwords.
• Offer a "compromised password" alert feature.
• Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)

• when setting a token to a phone call, the phone calls often take a minute + to call the user.
• When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
• Temporary security codes while handy, must be set to expire immediately to stay secure.

Incentivized

it is simple and intuitive

Incentivized

For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.

Incentivized

Great vendor support, along with a great product solution

Incentivized

The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.

The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.

Incentivized

• It helps to keep my business secure.
• Saves time filling out forms.
• Saves more time than writing out all of your passwords with pen and paper.

Incentivized

• It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
• It allowed us to improve on our existing PHI and PII security measures.
• Allowing secure access from remote locations, especially smart phones, was a huge plus.

Incentivized