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Rocketrip vs. Upside Business Travel (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rocketrip

    Score8.5 out of 10
    N/ARocketrip headquartered in New York offers their travel management platform, supporting budgeting, employee tracking and rewards, and comprehensive reporting.N/A

    Upside Business Travel (discontinued)

    Score9.3 out of 10
    N/AUpside Business Travel was a technology based travel management application from the company of the same name headquartered in Washington, D.C. The service has been discontinued.N/A
    Pricing
    RocketripUpside Business Travel (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RocketripUpside Business Travel (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RocketripUpside Business Travel (discontinued)
    Considered Both Products
    Rocketrip
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    RocketripUpside Business Travel (discontinued)
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    Lola.com
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    Enterprises
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    Score5.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    RocketripUpside Business Travel (discontinued)
    Likelihood to Recommend
    8.5
    (3 ratings)
    9.4
    (7 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (5 ratings)
    User Testimonials
    RocketripUpside Business Travel (discontinued)
    Likelihood to Recommend
    Rocketrip
    I was assigned to fly from Amsterdam to Silicon Valley as a young professional to present our idea to a huge international corporation. A budget for two nights' lodging and flights as specified in the invitation. I was 24, and this was my first trip to the West Coast, so I knew I wanted to stay longer than two days. I began looking for cheap hotels in order to fit five nights into the budget. I booked something cheap and was looking forward to my trip despite knowing nothing about San Francisco and having done no homework. I grabbed an Uber from the airport when I arrived. When I told the driver where I wanted to go: Tenderloin, he gave me an odd look. This makes Rockettrip less appropriate.
    Incentivized
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    Discontinued Products
    I've used other big name solutions before, but Upside's customer service is really what puts them head and shoulders above the rest. I don't worry about getting someone who has no idea what they're doing when I call Upside - whoever I get is going to be able to answer my questions and get my issues sorted out. That's a huge help
    Incentivized
    Read full review
    Pros
    Rocketrip
    • Rewards employees for being frugal travelers.
    • Saves company a ton of money on T&E.
    Incentivized
    Read full review
    Discontinued Products
    • Customer Support. Our business travel changes in real-time. Sometimes we have to make multiple changes to our travel in one day. The Upside Support team is always there to change the travel, especially when my travelers do not have the time to step away from work to get on the phone with airlines, hotels, and rental car agencies.
    • Travel Tools. From the web site to the phone app, the Upside tools are very easy to use and are very extensive with functionality.
    • Prepay for travel. Prepaying for travel simplifies the booking process and eliminates the need for corporate cards.
    Incentivized
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    Cons
    Rocketrip
    • Receipts can be auto-uploaded. Sounds great on paper, but sometimes it can misread the numbers, and then you have to manually enter the data anyway. So that can definitely be improved with time.
    • Points that you earn can go to waste if you don’t earn enough of them in a certain amount of time.
    • If there's a change in travel plans, it can lead to a lot of hurdles.
    Incentivized
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    Discontinued Products
    • Booking travel for non-employees or invited users *could* be easier, but it's not that bad.
    • Adding support for AA Business Extra number as part of company profiles, but they manually check all of our AA reservations to add it.
    Incentivized
    Read full review
    Support Rating
    Rocketrip
    Support staff was always available to help if I had questions
    Incentivized
    Read full review
    Discontinued Products
    The support from Upside Business Travel is absolutely amazing. Immediately after you book a flight, you get an email from your representative. You can contact them at any time and get them to help you with anything you need or answer any questions. I have used the support before to get an earlier check-in, change flights, and add a night to my stay.
    Incentivized
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    Alternatives Considered
    Rocketrip
    Works Recipe scanning is simple. It allows you to easily track and manage your expenses. Automatic debit collection. Tax calculation and information are simple. Support for mobile applications. Expensify is a highly automated expense calculator that detects and computes all expenses stored in the system. There is no need to add a single transaction. It also allows you to edit data if you discover an incorrect transaction. Overall it was a great experience with Expensify but create glitches.
    Incentivized
    Read full review
    Discontinued Products
    I was not a part of the change process, but I am quite happy using Upside over Concur. We were charged just to speak with an agent, and there wasn't an option to communicate online. I love having the chat option with Upside. I do miss the ability to put travel plans on hold to allow colleagues the opportunity to review it before I book, but the pros of Upside far outweigh the cons.
    Incentivized
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    Return on Investment
    Rocketrip
    • It has helped our organization save a small but discernable margin on travel expenses.
    Incentivized
    Read full review
    Discontinued Products
    • It has streamlined the process for booking travel for our company.
    • They send me reports instead of me having to create them on my own.
    • It saves time at every turn.
    Incentivized
    Read full review
    ScreenShots