Ruby Virtual Receptionist Services vs. Smith.ai Live Website Chat
Ruby Virtual Receptionist Services vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ruby | N/A | Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions. | $129 per month | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Ruby Virtual Receptionist Services | Smith.ai Live Website Chat | |||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399 | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Ruby Virtual Receptionist Services | Smith.ai Live Website Chat | |
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Top Pros | No answers on this topic |
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Top Cons |
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Ruby Virtual Receptionist Services | Smith.ai Live Website Chat | |
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Small Businesses | Smith.ai Live Website Chat Score 8.9 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | No answers on this topic | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | No answers on this topic | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ruby Virtual Receptionist Services | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 5.0 (1 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
Ruby Virtual Receptionist Services | Smith.ai Live Website Chat | |
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Likelihood to Recommend | Ruby Receptionists, Inc | Smith.ai |
Pros | Ruby Receptionists, Inc | Smith.ai |
Cons | Ruby Receptionists, Inc | Smith.ai |
Usability | Ruby Receptionists, Inc No answers on this topic | Smith.ai |
Support Rating | Ruby Receptionists, Inc No answers on this topic | Smith.ai |
Alternatives Considered | Ruby Receptionists, Inc | Smith.ai |
Return on Investment | Ruby Receptionists, Inc | Smith.ai |
ScreenShots | Smith.ai Live Website Chat Screenshots |