RXNT vs. VCDoctor

For my psychiatric telehealth practice, RXNT is just about perfect! Once the patient paperwork packet was completed, the portal is opened and my encounter templates were up and ready to use - I could spend time actually listening to the patient because my paperwork pulls into the chart and subsequent visits can be duplicated/updated easily. It just takes time to get everything completed and ready for use. I didn't have much down time between switching my EMRs which was a little stressful trying to get patient charts moved and my paperwork built.

Incentivized

VCDoctor is the perfect software to manage your healthcare operations but not suitable for emergency treatment.

• Patient portal, communications with patients and an easy to use platform for communciation.
• Auto posting features and claim scrubbing tools.
• Claim management and the ability to easily work to correct claims errors, rejections, and denials.
• Easy customizable reporting tools for administrative analysis on our perfromance.

Incentivized

• HIPPA: VCDoctor is strictly under the guidelines of HIPPA to secure patient details and brings trust to each other by ensuring that information is encrypted.
• Remote treatment plans.
• This allows patients sitting in the remote places to have a better health treatment on time Via VCDoctor.
• Practice management.
• This feature helps in case management and helps in assigning the roles and responsibilities to practicers.
• E-prescription.
• This feature allows the doctor to prescribe proper medication and helps patients in maintaining the past medication.

• The ads are very annoying and distracting. I would like to see these removed.
• Sometimes when using the prescribing feature, the list of meds is unscrollable. This is likely a glitch that could be fixed.
• Same thing after choosing a pharmacy. The preview page of Rx is unscrollable, making it impossible to see all of them. Would like to see this fixed as well.
• Would like to be able to add more templates under the macros but it is not clear how to do this.

Incentivized

• Onsite office: If they could have a office or team in UK, it would be an added advantage.
• Multi layer
• Features are almost good, as the team is always open to adding functionalities as per requirement.

This is exactly what we needed and I can’t think of of another system that can give us better service and customer support for a better price.

Incentivized

Having used other systems, there are still items I would like to see added to this platform. Additional forms, understanding of how to load those forms into the system. Ability for clients to access those forms. And the ability to upload forms that are coming in externally. This would be helpful.

Incentivized

We have not had any issues being able to connect.

Incentivized

No issues at all. We could not be happier with this system

Incentivized

Super quick response to any questions I have had

Incentivized

Gabrielle and all the rest of our trainers were great!

Incentivized

It was fantastic! The training was easy and everyone was very helpful and knowledgeable throughout the whole process

Incentivized

RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated version...you might need a magnifying glass especially if you are using on a laptop. I love the larger font and overall appeal of RXNT much better

Incentivized

Before VCDoctor, I was using Practice Fusion for the last 3.5 years. I came across with this product through reference and I initially started VCDoctor as a pilot/trial version

It fits our needs perfectly

Incentivized

I can’t saw enough about how great everyone was

Incentivized

• RXNT has allowed us to ramp up bringing on new clients from an average of 90 to 120 days to under 60 days.
• We have save an average of 3-5 hours per month on admin costs due to the extensive, easy to understand reporting tools.
• Clean claim accuracy has risen by an additional 7% using RXNT.

Incentivized

• It's good to start with a software like VCdoctor to enter into the competitive industry.
• VcCDoctor helps us to save our time.
• Increase productivity.