Likelihood to Recommend Rydoo (formerly Cardwise)
I would recommend it for someone who wanted to track reimbursed expenses
or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like
Expensify ). I do recommend it if you need to work with multiple currencies, because it makes that easy.
Read full review TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
Read full review Pros Rydoo (formerly Cardwise)
Saves recent accounts so you do not have to search for them each time you are adding receipts Matches transactions quickly Reads receipt details accurately Read full review Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates. Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about! Read full review Cons Rydoo (formerly Cardwise)
Support responsiveness. Features to detail what has actually been reimbursed vs. what has been reported. More flexibility in setting approval flows. Read full review Some addresses sometimes do not load (But this is becoming rare these days) Add some color to the icons (again minor improvement) Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points Read full review Likelihood to Renew Rydoo (formerly Cardwise)
Its so ingrained in the company performance that I cant see us switching to anything else- Its not broke, we're not fixing it!
Read full review Usability Rydoo (formerly Cardwise)
For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
Read full review Reliability and Availability Rydoo (formerly Cardwise)
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
Read full review Performance Rydoo (formerly Cardwise)
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
Read full review Support Rating Rydoo (formerly Cardwise)
When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
Read full review I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
Read full review Implementation Rating Rydoo (formerly Cardwise)
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
Read full review Alternatives Considered Rydoo (formerly Cardwise)
Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With
Expensify you had to create a report first which added extra unnecessary work with no benefits.
Read full review TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a
Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
Read full review Scalability Rydoo (formerly Cardwise)
Tripit is working great for everyone, each department meeting both company and individual needs.
Read full review Return on Investment Rydoo (formerly Cardwise)
Rydoo saves time, which saves money. I'm able to make and check expenses quickly. Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires. Rydoo centralizes internal communication about specific expenses, since you can leave comments. Read full review It makes it easy to see if your are missing a hotel stay. It makes it easy to see if you are missing a flight. It makes it easy to send reservations to someone's email and have it added to their TripIt. Read full review ScreenShots