Likelihood to Recommend VAI (Vormittag Associates, Inc.)
This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
Read full review The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.
Read full review Pros VAI (Vormittag Associates, Inc.)
Customization for various businesses. One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping. The platform is easy to use. Whether it is used by a customer service member, designer, or developer. Read full review Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project. HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use. Read full review Cons VAI (Vormittag Associates, Inc.)
There will most likely be customizations made for a particular niche site to integrate with their system. Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed. Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP. Read full review Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds. Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users. The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau. Read full review Likelihood to Renew VAI (Vormittag Associates, Inc.)
S2K is easy to use, has room for growth, and serves the company's needs as a whole
Read full review The product is working for us and the cost to implement a new system does not warrant the expense.
Read full review Usability VAI (Vormittag Associates, Inc.)
The platform is easy to use, customize, and fit an organization's needs.
Read full review There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly
Read full review Reliability and Availability VAI (Vormittag Associates, Inc.)
I've never seen Spectrum down
Read full review Performance VAI (Vormittag Associates, Inc.)
For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.
Read full review Support Rating VAI (Vormittag Associates, Inc.)
Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
Read full review The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth
Read full review Online Training VAI (Vormittag Associates, Inc.)
Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.
Read full review Implementation Rating VAI (Vormittag Associates, Inc.)
If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
Read full review My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.
Read full review Alternatives Considered VAI (Vormittag Associates, Inc.)
S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
Read full review I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.
Read full review Scalability VAI (Vormittag Associates, Inc.)
You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well
Read full review Return on Investment VAI (Vormittag Associates, Inc.)
Reduced shipping time - shipments are now heading to customers 2 days sooner than before. Ability to search by attributes. In stock status - real time inventory tracking tells customers if a product is available without the wait. Order tracking - the ability to track every shipment associated with their order. Read full review [In my opinion,] it takes at LEAST twice as long to do our jobs now. [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields. [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless. [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it. [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware! Read full review ScreenShots