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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage 100cloud

    Score7.2 out of 10
    Small Businesses (1-50 employees)
    Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.N/A

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    Sage 100cloudWorkbooks
    Editions & Modules
    Sage 100 ERP Standard
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Advanced
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Premium
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Online
    $0
    Per User per Month
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    Sage 100cloudWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Sage 100cloudWorkbooks
    Considered Both Products
    Sage
    No answer on this topic
    Workbooks Online
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Sage 100cloudWorkbooks
    Payroll Management
    Comparison of Payroll Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    7.9
    10 Ratings
    5% above category average
    Workbooks
    -
    Ratings
    Pay calculation7.110 Ratings00 Ratings
    Benefit plan administration6.18 Ratings00 Ratings
    Direct deposit files9.510 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage 100 and Workbooks
    Feature
    Sage 100
    3.8
    11 Ratings
    66% below category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    API for custom integration3.78 Ratings7.57 Ratings
    Plug-ins3.911 Ratings00 Ratings
    Custom fields00 Ratings8.48 Ratings
    Custom objects00 Ratings7.67 Ratings
    Scripting environment00 Ratings7.56 Ratings
    Security
    Comparison of Security features of Sage 100 and Workbooks
    Feature
    Sage 100
    9.1
    18 Ratings
    8% above category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Single sign-on capability9.817 Ratings7.05 Ratings
    Role-based user permissions8.317 Ratings8.07 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage 100 and Workbooks
    Feature
    Sage 100
    6.8
    20 Ratings
    10% below category average
    Workbooks
    -
    Ratings
    Dashboards8.213 Ratings00 Ratings
    Standard reports6.419 Ratings00 Ratings
    Custom reports5.818 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Sage 100 and Workbooks
    Feature
    Sage 100
    7.2
    20 Ratings
    7% below category average
    Workbooks
    -
    Ratings
    Accounts payable8.120 Ratings00 Ratings
    Accounts receivable8.416 Ratings00 Ratings
    Global Financial Support4.86 Ratings00 Ratings
    Primary and Secondary Ledgers7.29 Ratings00 Ratings
    Journals and Reconciliations8.110 Ratings00 Ratings
    Configurable Accounting7.78 Ratings00 Ratings
    Standardized Processes7.78 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    8.3
    14 Ratings
    4% above category average
    Workbooks
    -
    Ratings
    Inventory tracking8.214 Ratings00 Ratings
    Automatic reordering8.510 Ratings00 Ratings
    Location management8.18 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    7.8
    13 Ratings
    2% below category average
    Workbooks
    -
    Ratings
    Pricing8.113 Ratings00 Ratings
    Order entry7.713 Ratings00 Ratings
    Credit card processing8.812 Ratings00 Ratings
    Cost of goods sold8.413 Ratings00 Ratings
    Order Orchestration6.46 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Sage 100 and Workbooks
    Feature
    Sage 100
    8.0
    10 Ratings
    5% above category average
    Workbooks
    -
    Ratings
    Billing Management6.98 Ratings00 Ratings
    Cash and Asset Management8.19 Ratings00 Ratings
    Travel & Expense Management8.47 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.16 Ratings00 Ratings
    Period Close8.19 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    8.0
    5 Ratings
    5% above category average
    Workbooks
    -
    Ratings
    Budgeting and Forecasting9.04 Ratings00 Ratings
    Project Costing9.03 Ratings00 Ratings
    Cost Capture8.04 Ratings00 Ratings
    Capital Project Management8.63 Ratings00 Ratings
    Customer Contract Compliance7.83 Ratings00 Ratings
    Project Revenue Recognition7.83 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    5.3
    2 Ratings
    29% below category average
    Workbooks
    -
    Ratings
    Project Planning and Scheduling7.02 Ratings00 Ratings
    Task Insight for Project Managers7.02 Ratings00 Ratings
    Project Mobile Functionality5.02 Ratings00 Ratings
    Definable Resource Pools5.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    7.0
    2 Ratings
    7% below category average
    Workbooks
    -
    Ratings
    Award Lifecycle Management7.02 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Sage 100 and Workbooks
    Feature
    Sage 100
    5.4
    3 Ratings
    27% below category average
    Workbooks
    -
    Ratings
    Bids Analyzed and Compared5.01 Ratings00 Ratings
    Contract Authoring5.01 Ratings00 Ratings
    Contract Repository5.01 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated10.02 Ratings00 Ratings
    Supplier Management8.13 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    4.4
    1 Ratings
    42% below category average
    Workbooks
    -
    Ratings
    Risk Repository5.01 Ratings00 Ratings
    Control Management5.01 Ratings00 Ratings
    Control Efficiency Assessments5.01 Ratings00 Ratings
    Issue Detection3.01 Ratings00 Ratings
    Remediation and Certification4.01 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Sage 100 and Workbooks
    Feature
    Sage 100
    7.8
    4 Ratings
    11% above category average
    Workbooks
    -
    Ratings
    Transportation Planning and Optimization10.03 Ratings00 Ratings
    Transportation Execution Management10.02 Ratings00 Ratings
    Trade and Customs Management7.02 Ratings00 Ratings
    Fulfillment Management10.03 Ratings00 Ratings
    Warehouse Workforce Management7.63 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Sage 100 and Workbooks
    Feature
    Sage 100
    8.3
    5 Ratings
    10% above category average
    Workbooks
    -
    Ratings
    Production Process Design8.42 Ratings00 Ratings
    Production Management8.43 Ratings00 Ratings
    Configuration Management10.03 Ratings00 Ratings
    Work Execution10.03 Ratings00 Ratings
    Manufacturing Costs5.03 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Sage 100 and Workbooks
    Feature
    Sage 100
    7.1
    5 Ratings
    3% below category average
    Workbooks
    -
    Ratings
    Forecasting6.04 Ratings00 Ratings
    Inventory Planning7.55 Ratings00 Ratings
    Performance Monitoring7.55 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    2.6
    2 Ratings
    96% below category average
    Workbooks
    -
    Ratings
    Proposal Management1.01 Ratings00 Ratings
    Product Master Data Management10.02 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management00 Ratings8.59 Ratings
    Workflow management00 Ratings8.27 Ratings
    Territory management00 Ratings7.79 Ratings
    Opportunity management00 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.49 Ratings
    Contract management00 Ratings7.29 Ratings
    Quote & order management00 Ratings7.68 Ratings
    Interaction tracking00 Ratings6.48 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Case management00 Ratings6.28 Ratings
    Call center management00 Ratings6.82 Ratings
    Help desk management00 Ratings5.88 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management00 Ratings8.07 Ratings
    Email marketing00 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management00 Ratings7.77 Ratings
    Billing and invoicing management00 Ratings6.88 Ratings
    Reporting00 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Forecasting00 Ratings8.28 Ratings
    Pipeline visualization00 Ratings8.88 Ratings
    Customizable reports00 Ratings8.88 Ratings
    Social CRM
    Comparison of Social CRM features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Marketing automation00 Ratings6.76 Ratings
    Compensation management00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Sage 100 and Workbooks
    Feature
    Sage 100
    -
    Ratings
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access00 Ratings4.27 Ratings
    Best Alternatives
    Sage 100cloudWorkbooks
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage 100cloudWorkbooks
    Likelihood to Recommend
    7.4
    (24 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    7.6
    (5 ratings)
    8.5
    (7 ratings)
    Usability
    7.6
    (8 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Sage 100cloudWorkbooks
    Likelihood to Recommend
    Sage
    Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    Sage
    • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
    • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
    • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
    • Scalable plenty of room to grow as the business grows without being bloated.
    • Pricing is very reasonable.
    Incentivized
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    Sage
    • Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
    • Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    Sage
    I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
    Incentivized
    Read full review
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Usability
    Sage
    Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Reliability and Availability
    Sage
    No answers on this topic
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Support Rating
    Sage
    Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Online Training
    Sage
    No answers on this topic
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Implementation Rating
    Sage
    We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Alternatives Considered
    Sage
    I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great
    Incentivized
    Read full review
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Return on Investment
    Sage
    • Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
    • Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    Sage 100cloud Screenshots

    Screenshot of General Ledger uses our exclusive dual grid entry for quick, efficient, and accurate data entry. The grid entry format allows you to easily customize the data entry screens.

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record