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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage Accounting

    Score7.5 out of 10
    N/ASage Accounting is online accounting software made to simplify life for small business owners, entrepreneurs, and freelancers by providing the functions needed to take care of daily business to-dos. Users can create and send professional quotes and invoices, track income and expenses and know where the business' financials stand. Every Sage Business Cloud Accounting subscription includes unlimited access to support as well as automatic backups and product updates.

    $19

    per month

    Sugar Sell (SugarCRM)

    Score9 out of 10
    N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    Sage AccountingSugar Sell (SugarCRM)
    Editions & Modules
    No answers on this topic
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    Sage AccountingSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVersions and pricing listed are for CA products. Versions available and pricing may vary by country. * 2 months free to start, or free for 1 month to try, then $19/$43/$62 +tax/mo (tier depending). Offer valid for new customers only on monthly subscriptions of Sage Business Cloud Accounting. After the promotional period, the monthly subscription rate will renew at the then current rate. May not be combined with any other offers or discounts. To ensure continuous service the subscription plan is an automatically renewing plan. Subsequent months will automatically be billed to the same credit card each month on the anniversary date of purchase. Plans can be terminated at any time prior to the renewal data and not charged for renewal.—
    More Pricing Information
    Community Pulse
    Sage AccountingSugar Sell (SugarCRM)
    Considered Both Products
    Sage
    No answer on this topic
    SugarCRM
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    163 Answers
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    145 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    162 Answers
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    119 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    130 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Sage AccountingSugar Sell (SugarCRM)
    Payroll Management
    Comparison of Payroll Management features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    9.3
    19 Ratings
    21% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Pay calculation10.015 Ratings00 Ratings
    Benefit plan administration9.312 Ratings00 Ratings
    Direct deposit files8.812 Ratings00 Ratings
    Salary revision and increment management9.410 Ratings00 Ratings
    Reimbursement management9.112 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    8.6
    23 Ratings
    13% above category average
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    33% below category average
    API for custom integration9.120 Ratings5.025 Ratings
    Plug-ins8.017 Ratings00 Ratings
    Custom fields00 Ratings6.029 Ratings
    Custom objects00 Ratings5.026 Ratings
    Scripting environment00 Ratings6.019 Ratings
    Security
    Comparison of Security features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    9.7
    42 Ratings
    17% above category average
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    42% below category average
    Single sign-on capability9.931 Ratings5.021 Ratings
    Role-based user permissions9.539 Ratings6.026 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    9.3
    44 Ratings
    17% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Dashboards8.340 Ratings00 Ratings
    Standard reports9.844 Ratings00 Ratings
    Custom reports9.735 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    8.8
    200 Ratings
    14% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Accounts payable8.1187 Ratings00 Ratings
    Accounts receivable9.945 Ratings00 Ratings
    Cash management8.3159 Ratings00 Ratings
    Bank reconciliation7.9190 Ratings00 Ratings
    Expense management9.934 Ratings00 Ratings
    Time tracking6.611 Ratings00 Ratings
    Fixed asset management8.428 Ratings00 Ratings
    Multi-currency support10.018 Ratings00 Ratings
    Multi-division support9.918 Ratings00 Ratings
    Regulations compliance9.529 Ratings00 Ratings
    Electronic tax filing7.3102 Ratings00 Ratings
    Self-service portal10.025 Ratings00 Ratings
    Global Financial Support9.38 Ratings00 Ratings
    Primary and Secondary Ledgers9.515 Ratings00 Ratings
    Intercompany Accounting8.111 Ratings00 Ratings
    Localizations8.49 Ratings00 Ratings
    Journals and Reconciliations9.033 Ratings00 Ratings
    Enterprise Accounting6.910 Ratings00 Ratings
    Configurable Accounting9.318 Ratings00 Ratings
    Centralized Rules Framework8.98 Ratings00 Ratings
    Standardized Processes9.520 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    6.9
    17 Ratings
    5% below category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Inventory tracking6.717 Ratings00 Ratings
    Automatic reordering8.26 Ratings00 Ratings
    Location management5.77 Ratings00 Ratings
    Manufacturing module7.05 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    8.2
    28 Ratings
    10% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Pricing9.917 Ratings00 Ratings
    Order entry7.615 Ratings00 Ratings
    Credit card processing8.118 Ratings00 Ratings
    Cost of goods sold7.620 Ratings00 Ratings
    Order Orchestration7.66 Ratings00 Ratings
    End-to-end order visibility7.57 Ratings00 Ratings
    Order exception Resolution8.95 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    48% below category average
    Customer data management / contact management00 Ratings5.032 Ratings
    Workflow management00 Ratings6.028 Ratings
    Territory management00 Ratings6.026 Ratings
    Opportunity management00 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.029 Ratings
    Contract management00 Ratings3.026 Ratings
    Quote & order management00 Ratings4.024 Ratings
    Interaction tracking00 Ratings3.030 Ratings
    Channel / partner relationship management00 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    108% below category average
    Case management00 Ratings3.024 Ratings
    Call center management00 Ratings2.019 Ratings
    Help desk management00 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    34% below category average
    Lead management00 Ratings6.022 Ratings
    Email marketing00 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    88% below category average
    Task management00 Ratings4.026 Ratings
    Billing and invoicing management00 Ratings3.018 Ratings
    Reporting00 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    79% below category average
    Forecasting00 Ratings3.024 Ratings
    Pipeline visualization00 Ratings2.025 Ratings
    Customizable reports00 Ratings5.027 Ratings
    Social CRM
    Comparison of Social CRM features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    86% below category average
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    50% below category average
    Marketing automation00 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of Sage Accounting and Sugar Sell (SugarCRM)
    Feature
    Sage Accounting
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    62% below category average
    Mobile access00 Ratings4.020 Ratings
    Best Alternatives
    Sage AccountingSugar Sell (SugarCRM)
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage AccountingSugar Sell (SugarCRM)
    Likelihood to Recommend
    7.4
    (218 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    9.0
    (27 ratings)
    8.2
    (26 ratings)
    Usability
    7.9
    (185 ratings)
    3.0
    (10 ratings)
    Availability
    8.5
    (12 ratings)
    10.0
    (1 ratings)
    Performance
    7.7
    (12 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.6
    (30 ratings)
    9.1
    (12 ratings)
    In-Person Training
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Online Training
    9.8
    (5 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.7
    (10 ratings)
    9.0
    (3 ratings)
    Configurability
    8.0
    (10 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    7.5
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (4 ratings)
    10.0
    (2 ratings)
    Product Scalability
    6.9
    (11 ratings)
    9.0
    (1 ratings)
    Professional Services
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (9 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    7.7
    (9 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Sage AccountingSugar Sell (SugarCRM)
    Likelihood to Recommend
    Sage
    Sage Accounting seems appropriate for a small business that has basic accounting needs and is just starting from the beginning to set up its accounting software. It is less appropriate for businesses that have been using Sage 50, as Sage Accounting Standard does not successfully transfer important data from Sage 50.
    Incentivized
    Read full review
    SugarCRM
    Sugar CRM is a good tool, but it's complex to customize. It often requires expensive 3rd partners to implement more complex scenarios that SugarCRM struggles to support; coming back with explanations was usually time-consuming and unsupported. The back end is overly complex in terms of what it needs to be, with many redundant database tables and columns.
    Incentivized
    Read full review
    Pros
    Sage
    • Cloud Based - I work from different offices so I can access anywhere.
    • Whether paying a bill or receiving a payment it's done similarly. The consistency makes it easy to get in workflow.
    • I appreciate the setup of the statements - easy to read.
    Incentivized
    Read full review
    SugarCRM
    • Great way to keep myself organized. I do not miss appointments with clients since within the system I can input my appointment time and also send out a reminder to my clients.
    • It has a nice layout [that] does not seem to be cluttered. I find it to be very user friendly.
    • It has customizable dashboards which I find beneficial
    Incentivized
    Read full review
    Cons
    Sage
    • Sorting reports - I want to sort my projects by what has and has not been paid, and this is unavailable.
    • Print preview.
    • FONT SIZE: This should be an option directly available to increase screen font sizes. Also, report font adjustments are incredibly difficult.
    • Understanding all options and the performance the program can do, I would much prefer an in-person session or scheduled webinar because it is far too overwhelming to search forums/help centers. Just a useless vortex to get sucked into.
    • Updates are easier than they used to be, but there’s still a big communication barrier. E.g., I install updates and restart programs, and then the next day or two it tells me to restart again because there have been updates. I know, I installed them already! It’s frustrating.
    • Removing inactive vendors or clients - why is this so difficult? Can I not just delete and move to the next one? Every time I try it, it just defaults back to the top of the report… It’s fine for the first couple of letters in the alphabet, but that’s about all. Multi-select would be nice!
    Incentivized
    Read full review
    SugarCRM
    • The back-end programming (logical hooks) for advanced customizations could benefit from a more user-friendly interface
    • General layout could be improved by the addition of modern templates to customize the standard look and feel
    • Support communities could be further improved with the addition of videos on how to do specific configuration, modules.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    Because we don't have time to migrate to a new system. So, we are kind of stuck with this system until our company grows or we are in a better financial position to afford the larger expense of moving to a new platform and doing what it should be doing in the first place.
    Incentivized
    Read full review
    SugarCRM
    Our organization will continue to use Sugar as long as it remains cost effective and it addresses the majority of our needs. I will, however, recommend looking into other options once our needs increase and there is additional budget for some bigger named and more robust platform options. I feel if the application was friendlier to end users we would get better productivity as well.
    Read full review
    Usability
    Sage
    I find Sage's usability very intuitive. Everything from data entry to high level reporting it easy to navigate. Some of the other accounting software programs I have used have not had adequate forms or menus to help navigate the program. Sage does a good job of balancing providing the proper forms without being overly difficult to understand or use
    Incentivized
    Read full review
    SugarCRM
    There's a learning curve associated with Sugar. Right away, it's not as easy as an out-of-the-box CRM. Once you learn how to use Sugar, the system fits what your needs are. With any other CRM, you'd be trying to figure out how your company can best fit the CRM. You don't want to change your business cycle for your CRM, the CRM should fit your business cycle.
    Read full review
    Reliability and Availability
    Sage
    Sage has been always available when I want it. If there is any maintenance work to be done by the Sage team, you are told well in advance. Maintenance is generally carried out late at night or before the day begins for most of us. It continues to be the most reliable software I use.
    Read full review
    SugarCRM
    SugarCRM has never been down for us.
    Read full review
    Performance
    Sage
    The day-to-day performance is very good. Items such as transactions or reports load and process quickly. You never feel like you're waiting in Sage. I have never seen Sage Accounting affect the speed or performance of any integrated system. However, I do think when you are bringing very old files up to date the updates are slow but that'll be a rare occurrence and not reflective of the day-to-day usage.
    Incentivized
    Read full review
    SugarCRM
    No response time issues ever. Very productive due to its ease of use.
    Read full review
    Support Rating
    Sage
    Sage Accounting are easy to contact and have knowledgeable and helpful staff. Whenever I've encountered a problem I've always been able to get assistance and guidance and it feels like the person at the end of the phone/screen knows the product well.
    Read full review
    SugarCRM
    The support overall at least for us has been phenomenal. Anytime that the system has any Issues at all IT gets in contact from someone from support to get the system back up and running. Have never gone more than 30 minutes with the system not working. So overall I will be definetely recommending this system in any other company that I may work for in the future.
    Incentivized
    Read full review
    In-Person Training
    Sage
    Staff are always friendly, and patient, always work at a speed that suits you. You are never rushed, and In only a short time they seem to be able to help you make great strides. It has been a pleasure not a chore, learning how SAGE Accounting works and benefits me and the company.
    Read full review
    SugarCRM
    We feel clasroom training is essential to ensure user adoption and buy-in. Video and on-line training courses gave their place but being in a classroom setting enables the Team to make any potential CRM issues visble right up front.
    Read full review
    Online Training
    Sage
    I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.
    Read full review
    SugarCRM
    Only part of an implemementation as noted previously.
    Read full review
    Implementation Rating
    Sage
    This was generally a very straightforward process. I have previously implemented other software which required considerable external support. I implemented Sage Accounting with only a minimal amount of reference to the Sage support desk. I was extremely pleased with the implementation process.
    Incentivized
    Read full review
    SugarCRM
    Study, study, and study. Be prepared to train everyday until all processes are flowing nicely. The CRM is the elephant and figuring out where to take the first bite can be a challenge. But there is only one way to eat this elephant, one bite at a time. Systematic planning is very important.
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    I also like Quickbooks Desktop, however, they are forcing customers to switch to Quickbooks Online. I will be moving forward with SAGE in this case, unless there is a valid reason the client would like to use QBO instead. I have not used the version of SAGE where the client doesn't need to purchase the full version, themselves, in order to access their file so this is something that I may consider looking into, in the near future, for this reason.
    Incentivized
    Read full review
    SugarCRM
    SugarCRM is a lot better in many ways then LogicsCRM which I started using when I started as a sales rep at Community Tax. Yet there is still room for a lot of improvements to accommodate a steady workflow. They integration of old CRM files seems to have worked great from Logics to Sugar.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Sage
    The pricing structure is fair and offers good value for money. The billing is done through their online system and you can access your bills at any time. Most contacts only require 30 days' notice, so no need to feel tied in, although I can't imagine why you would want to leave Sage.
    Read full review
    SugarCRM
    No answers on this topic
    Scalability
    Sage
    You can use Sage in your company for various aspects/positions such as bookkeepers, invoicing clerks, accountant, purchasing etc. Everyone can have their own user login and permissions can be set that specific people can do specific jobs without being able to access other peoples progress or accounts of the company.
    Incentivized
    Read full review
    SugarCRM
    Works from 2-300 Users in our experience.
    Read full review
    Professional Services
    Sage
    Do not use
    Incentivized
    Read full review
    SugarCRM
    No answers on this topic
    Return on Investment
    Sage
    • Sage has allowed us to be self-supporting and to perform full-cycle accounting up to the point of handing off to the accountant at year-end.
    • We are self-sustaining and do not need outside accounting assistance, such as an independent bookkeeper.
    • Sage has allowed us to save money at year's end, as we can do all the prep internally up until the handoff to the accountant, minimizing the hours he has to spend on our file.
    Incentivized
    Read full review
    SugarCRM
    • Overall seems to be more expensive than other subscription based CRMs.
    • Has positively impact our sales team to make more efficient and accountability among sales teams. Also allows for high level aggregated reporting
    • Has been impactful for all teams, not only sales to track individual activity on a daily, weekly, monthly and quarterly basis
    Incentivized
    Read full review
    ScreenShots

    Sage Accounting Screenshots

    Screenshot of the All-in-One DashboardScreenshot of the Accounting DashboardScreenshot of an Invoicing Quote EstimateScreenshot of the Purchases TrackerScreenshot of Stock InventoryScreenshot of a VAT Returns List

    Sugar Sell (SugarCRM) Screenshots

    Screenshot of a view of Sugar Sell's contacts listScreenshot of Sugar Sell's analyticsScreenshot of a Sugar Sell dashboard