SailPoint Identity Platform vs. SplashID

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

SplashID is really only well suited if you are looking to store passwords offline on your own server. There is no risk of them being leakedin a large scale breach of SplashID, but then it is only up to your security. Since it is not stored online, there is also not a way to restore the master password, so don't forget it!

Incentivized

• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

Incentivized

• Generates new passwords
• Stores passwords offline
• Maintains usernames and notes for specific applications in one place

Incentivized

• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

Incentivized

• Tabbing through password creation is not intuitive
• The app is slow at unlocking to reveal passwords
• There are a limited number of fields you can use for each password making it difficult if you have lots of information to store about one app
• It is not easy to categorize passwords and stay orginized

Incentivized

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

SplashID is pretty usable, but there are definitely some key downfalls. Like I previously mentioned, it lacks easy organization. It is also not very user friendly to enter passwords. The password generation tool could use some additional options to remove certain special characters because on more than one occasion I have had to adjust a password to remove a prohibited special character.

Incentivized

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

SplashID is not nearly as comprehensive as LastPass. LastPass is much easier to orginize and create folders for certain categories. It is also easier to launch logins stored in the vault. The only benefit SplashID provides is that you can store passwords offline. SplashID is better on the pocket book because it is a one time fee where LastPass is subscription based.

Incentivized

• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

Incentivized

• SplashID keeps our passwords off the cloud
• SplashID allows us to have unique passwords for each app without having to remember them or store them in an unsecured manner

Incentivized