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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    Square Online

    Score7.7 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    Agentforce CommerceSquare Online
    Editions & Modules
    No answers on this topic
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    Agentforce CommerceSquare Online
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise ValuePricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Community Pulse
    Agentforce CommerceSquare Online
    Considered Both Products
    Salesforce
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Agentforce CommerceSquare Online
    Online Storefront
    Comparison of Online Storefront features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    Square Online
    -
    Ratings
    Product catalog & listings9.339 Ratings00 Ratings
    Product management9.339 Ratings00 Ratings
    Bulk product upload8.138 Ratings00 Ratings
    Branding9.139 Ratings00 Ratings
    Mobile storefront9.335 Ratings00 Ratings
    Product variations9.341 Ratings00 Ratings
    Website integration8.639 Ratings00 Ratings
    Visual customization8.040 Ratings00 Ratings
    CMS9.437 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    Square Online
    -
    Ratings
    Abandoned cart recovery8.928 Ratings00 Ratings
    Checkout user experience9.234 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    Square Online
    -
    Ratings
    eCommerce security9.533 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    Square Online
    -
    Ratings
    Promotions & discounts8.736 Ratings00 Ratings
    Personalized recommendations8.138 Ratings00 Ratings
    SEO8.233 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    Square Online
    -
    Ratings
    Multi-site management9.235 Ratings00 Ratings
    Order processing8.938 Ratings00 Ratings
    Inventory management9.237 Ratings00 Ratings
    Shipping9.530 Ratings00 Ratings
    Custom functionality9.338 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Square Online
    7.6
    31 Ratings
    8% below category average
    Role-based user permissions00 Ratings7.631 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Square Online
    9.4
    22 Ratings
    19% above category average
    API00 Ratings9.417 Ratings
    Internationalization / multi-language00 Ratings9.418 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Square Online
    6.6
    43 Ratings
    17% below category average
    WYSIWYG editor00 Ratings5.636 Ratings
    Code quality / cleanliness00 Ratings5.339 Ratings
    Admin section00 Ratings8.739 Ratings
    Page templates00 Ratings6.143 Ratings
    Library of website themes00 Ratings6.243 Ratings
    Mobile optimization / responsive design00 Ratings8.242 Ratings
    Publishing workflow00 Ratings5.435 Ratings
    Form generator00 Ratings7.136 Ratings
    Web Content Management
    Comparison of Web Content Management features of Salesforce Agentforce Commerce and Square Online
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Square Online
    9.3
    40 Ratings
    21% above category average
    Content taxonomy00 Ratings8.626 Ratings
    SEO support00 Ratings9.636 Ratings
    Bulk management00 Ratings9.621 Ratings
    Availability / breadth of extensions00 Ratings9.333 Ratings
    Community / comment management00 Ratings9.430 Ratings
    Best Alternatives
    Agentforce CommerceSquare Online
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Joomla
    Score8.3 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce CommerceSquare Online
    Likelihood to Recommend
    8.7
    (55 ratings)
    9.6
    (44 ratings)
    Likelihood to Renew
    7.8
    (11 ratings)
    10.0
    (1 ratings)
    Usability
    9.2
    (11 ratings)
    9.5
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Agentforce CommerceSquare Online
    Likelihood to Recommend
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Cons
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
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    Likelihood to Renew
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
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    Usability
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
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    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
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    Reliability and Availability
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
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    Block, Inc (Square)
    No answers on this topic
    In-Person Training
    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Implementation Rating
    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
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    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
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    Return on Investment
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
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    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
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    ScreenShots