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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A

    Trakstar Learn

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Trakstar Learn (formerly Mindflash) is an online training platform. Users can create courses, add quizzes and track results. Users can upload external content and access the platform via mobile devices. It also provides user management and reporting for internal and external training and scaling purposes.

    $149

    per month

    Pricing
    Agentforce EducationTrakstar Learn
    Editions & Modules
    No answers on this topic
    Basic
    249/mo
    Advanced
    599/mo
    500 trainees
    Pro
    1,199/mo
    1000 trainees
    Enterprise
    Call for details
    Unlimited
    Offerings
    Pricing Offerings
    Agentforce EducationTrakstar Learn
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce EducationTrakstar Learn
    Considered Both Products
    Salesforce
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Agentforce EducationTrakstar Learn
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Salesforce Agentforce Education and Trakstar Learn
    Feature
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Trakstar Learn
    -
    Ratings
    Integrations with 3rd-Party Education Technology6.05 Ratings00 Ratings
    Online Registration Management6.06 Ratings00 Ratings
    District Communications, such as messaging and alerting10.03 Ratings00 Ratings
    Roster Management9.34 Ratings00 Ratings
    Platform Customization10.05 Ratings00 Ratings
    Teacher Self-Service8.53 Ratings00 Ratings
    Student Data Security10.06 Ratings00 Ratings
    Community Support8.05 Ratings00 Ratings
    Class Scheduling9.43 Ratings00 Ratings
    State and National-level Reporting5.03 Ratings00 Ratings
    Compliance Support4.05 Ratings00 Ratings
    Teacher and Parent Mobile Application8.43 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of Salesforce Agentforce Education and Trakstar Learn
    Feature
    Salesforce Agentforce Education
    -
    Ratings
    Trakstar Learn
    9.3
    4 Ratings
    12% above category average
    Course authoring00 Ratings10.04 Ratings
    Course catalog or library00 Ratings10.04 Ratings
    Player/Portal00 Ratings9.04 Ratings
    Learning content00 Ratings9.03 Ratings
    Mobile friendly00 Ratings5.03 Ratings
    Progress tracking & certifications00 Ratings10.04 Ratings
    Assignments00 Ratings10.04 Ratings
    Compliance management00 Ratings10.02 Ratings
    Learning administration00 Ratings10.04 Ratings
    Learning reporting & analytics00 Ratings10.04 Ratings
    Best Alternatives
    Agentforce EducationTrakstar Learn
    Small Businesses
    No answers on this topic
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce EducationTrakstar Learn
    Likelihood to Recommend
    6.4
    (14 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    6.9
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.2
    (2 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Agentforce EducationTrakstar Learn
    Likelihood to Recommend
    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
    Read full review
    Mitratech
    We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
    Read full review
    Mitratech
    • Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
    • Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
    • Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.
    Incentivized
    Read full review
    Cons
    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
    Read full review
    Mitratech
    • Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
    • More brand customization for multiple product line trainings.
    • Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Mitratech
    The number of people using Mindflash is only going to rise and we need a system that remains easy to use for everyone involved. [update] This is especially vital now that we've lost head count in critical departments. Getting all of our training and Safety objectives met would be impossible without Mindflash.
    Read full review
    Usability
    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
    Read full review
    Mitratech
    The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.
    Read full review
    Support Rating
    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
    Read full review
    Mitratech
    Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Mitratech
    If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.
    Read full review
    Alternatives Considered
    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
    Read full review
    Mitratech
    This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training methods, but we see the quality to be similar.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
    Read full review
    Mitratech
    • Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.
    Incentivized
    Read full review
    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub

    Trakstar Learn Screenshots

    Screenshot of Trainer home - Get key information on how a program is doing with real-time graphs on the new Trainer Home. From here, viewers can dive into the details on users, courses and series using the convenient and persistent left navigation bar.Screenshot of Personalize the view - On every grid, the settings cog can be used to select the columns to view. This will be the new view even when logging in from a different computer. To maximize the content, collapse the left navigation bar to reveal just the icons.Screenshot of Filters - Advanced filters on users, courses, series and catalogs help get to just the list of items to focus on.Change, reset or keep these filters while moving across items.Screenshot of Bulk Actions - Once the list is filtered down to just the trainees to focus on, a couple of clicks a couple of clicks are required to take actions like setting a new deadline, reminding or dropping users.Screenshot of Export - Extract the whole list or the filtered list of trainees to Excel for further analysis.Screenshot of Trainer Photo - Take a photo in Mindflash and use it as a trainer photo.