TrustRadius: an HG Insights company

Salesforce CRM Analytics vs. Toad Database Developer Tools

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Toad Database Developer Tools

    Score9.2 out of 10
    N/AToad by Quest is a database management toolset that database developers, administrators and data analysts use to simplify workflows, create code free from defects, automate frequent or repetitive processes, and minimize risks. Editions include Toad for Oracle, which automates administration tasks and helps proactively manage databases while embracing performance optimization and risk mitigation. Similar editions exist for IBM DB2, SQL Server, SAP, or MySQL and Postgres environments (Toad Edge).

    $229

    per year

    Pricing
    Salesforce CRM AnalyticsToad Database Developer Tools
    Editions & Modules
    No answers on this topic
    Toad Edge For MySQL
    $229
    per year
    Toad Edge For Postgres
    $229
    per year
    Toad for SQL - Pro Edition
    $437
    per year
    Toad for Oracle - Base Edition
    $550
    per year
    Toad for DB2 z/OS - Base Edition
    $636
    per year
    Toad for SAP - Base Edition
    $636
    per year
    Toad for SQL - Xpert Edition
    $763
    per year
    Toad for Oracle - Professional Edition
    $829
    per year
    Toad for SQL - Dev Edition
    $930
    per year
    Toad for DB2 z/OS - Pro Edition
    $996
    per year
    Toad for Oracle - Professional DB Admin Edition
    $1,370
    per year
    Toad for DB2 z/OS - Xpert Edition
    $1,529
    per year
    Toad for SAP - Xpert Edition
    $1530
    per year
    Toad for Oracle - Xpert Plus Edition
    $1,753
    per year
    Toad for DB2 z/OS - Dev Edition
    $1,861
    per year
    Toad for SAP - Dev Edition
    $1863
    per year
    Toad for SAP - Xpert+ Edition
    $2099
    per year
    Toad for SAP - DBA Edition
    $3661
    per year
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsToad Database Developer Tools
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsToad Database Developer Tools
    Considered Both Products
    Salesforce
    No answer on this topic
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    Salesforce CRM AnalyticsToad Database Developer Tools
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Toad Database Developer Tools
    -
    Ratings
    Pixel Perfect reports7.541 Ratings00 Ratings
    Customizable dashboards8.548 Ratings00 Ratings
    Report Formatting Templates7.546 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Toad Database Developer Tools
    -
    Ratings
    Drill-down analysis8.548 Ratings00 Ratings
    Formatting capabilities7.548 Ratings00 Ratings
    Integration with R or other statistical packages7.537 Ratings00 Ratings
    Report sharing and collaboration7.546 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Toad Database Developer Tools
    -
    Ratings
    Publish to Web9.037 Ratings00 Ratings
    Publish to PDF7.044 Ratings00 Ratings
    Report Versioning8.543 Ratings00 Ratings
    Report Delivery Scheduling8.540 Ratings00 Ratings
    Delivery to Remote Servers7.534 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Toad Database Developer Tools
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.042 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.540 Ratings00 Ratings
    Predictive Analytics7.042 Ratings00 Ratings
    Pattern Recognition and Data Mining8.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Toad Database Developer Tools
    -
    Ratings
    Multi-User Support (named login)9.046 Ratings00 Ratings
    Role-Based Security Model8.546 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.042 Ratings00 Ratings
    Report-Level Access Control9.02 Ratings00 Ratings
    Single Sign-On (SSO)9.541 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    6.7
    45 Ratings
    14% below category average
    Toad Database Developer Tools
    -
    Ratings
    Responsive Design for Web Access7.543 Ratings00 Ratings
    Mobile Application7.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.539 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and Toad Database Developer Tools
    Feature
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    Toad Database Developer Tools
    -
    Ratings
    REST API8.031 Ratings00 Ratings
    Javascript API8.529 Ratings00 Ratings
    iFrames8.525 Ratings00 Ratings
    Java API8.528 Ratings00 Ratings
    Themeable User Interface (UI)7.528 Ratings00 Ratings
    Customizable Platform (Open Source)8.527 Ratings00 Ratings
    Best Alternatives
    Salesforce CRM AnalyticsToad Database Developer Tools
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce CRM AnalyticsToad Database Developer Tools
    Likelihood to Recommend
    9.1
    (51 ratings)
    9.5
    (34 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.5
    (10 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.7
    (6 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    -
    (0 ratings)
    Data Sources
    7.7
    (41 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce CRM AnalyticsToad Database Developer Tools
    Likelihood to Recommend
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
    Read full review
    Quest Software
    Toad for Oracle is very well suited for all Oracle implementations, be it single instance or RAC. It is best suited for use of Oracle DBA, Developer and Database Engineers. I don't recommend Toad for Oracle for Project Managers or Solution Architects. This can be a pricier choice for these people. They can do fine with free options like SQL Developer.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Quest Software
    • Toad is a de-facto standard tool for data developers and analysts. Generally speaking it provides almost every function needed to manage data in EDW with great performance and stability.
    • The nature of clinical data is big-sized: one table may have billions of rows. Toad provides critical functions to manage SQLs, e.g. Top SQL that can monitor and manage SQLs using CPU power and network bandwidth, so that EDW administrator can optimize ETL operations in the best efficiency.
    • Many of our data analysts are not computer science backgrounded (having clinical / nursing background). Toad provides great auditing tools such as Tuning Lab or SQL Scanner, so that data analysts can train themselves with guidance of the tool.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Quest Software
    • The power and control it gives is at the same time kind of a negative thing. There's too many options available, even when you don't need them. For simple database operations it's sometimes easier to just use SQL Developer since navigation is way more intuitive and easy.
    • Related with the above: there is a steep learning curve. However, since this is the main tool for any Oracle developer, this is not that much of a problem.
    • If I remember well, Toad used to be free, some 20 years ago. Or at least had a free version. It would be nice to have a free version. The dedicated Oracle developers and DBA's won't use the free version, but all the rest of us developers might use it instead of SQL Developer. It would make communications between everybody somewhat easier.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Quest Software
    It is the preferred tool for our organization.
    Incentivized
    Read full review
    Usability
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
    Read full review
    Quest Software
    I give is an 8 because nothing is a 10 and there is always room for improvement. I believe the user who is not as technologically inclined would be better suited with an easier way to identify the options for setting the layout up for Toad's GUI. To some it is very cumbersome and confusing.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    Quest Software
    I give the overall support for Toad for Oracle a 10/10. This is because whenever there has been an issue with this software, our team has got an immediate response. The same can not be said for similar software. The most recent example of this is when we needed to renew our licenses. Some employees were unable to log in to code with the given license key. Support was able to resolve the issue quickly.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Alternatives Considered
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Quest Software
    Toad is much better than Tableau query writer. Tableau is not intuitive and requires knowledge of proprietary database language to fully implement. Tableau does not perform as quickly and accurately as Toad. Toad is very easy and slim to install. Additional hardware is often required to run Tableau smoothly. Support for Tableau is even more expensive than Toad support.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
    Read full review
    Quest Software
    • Quick and easy query development helps reduce man-hours in a project which converts to real dollars.
    • Query analysis and tuning result in low database overhead and low latency, thus translating into real dollars because a system can thus handle more requests from customers.
    • Ease of use makes it easy to deploy greenhorns in projects with minimal training, thus helping save money. Otherwise menial and simple jobs would have required experienced DBAs.
    Incentivized
    Read full review
    ScreenShots