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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Vena

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Vena Solutions provides a financial process automation solution to automate Corporate Performance Management, accounting and budgeting, Regulatory & Compliance, and other finance-related processes. It is scaled for medium to large-sized organizations.N/A
    Pricing
    Salesforce CRM AnalyticsVena
    Editions & Modules
    No answers on this topic
    Professional
    N/A
    Complete
    N/A
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsVena
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The Professional Plan is the most flexible way to get started quickly and can be added onto as a company grows. The plan includes: Vena Platform, Customer Success Manager, Standard Support and Customer Portal. Complete Plan includes everything in Professional, plus: Vena Insights, Premium Support, Sandbox Environment, and Expert Managed Services. For a limited time, new customers who use Microsoft Dynamics 365 Business Central (Online) as their primary ERP can get a free year of Vena and 40% off implementation costs. Vena also offers special pricing for not for profit organizations. To learn more, speak to an expert.
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsVena
    Considered Both Products
    Salesforce
    No answer on this topic
    Vena Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    96%
    Would buy again
    315 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    98%
    Delivers good value for the price
    279 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    97%
    Happy with the feature set
    320 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    93%
    Lived up to sales and marketing promises
    220 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    84%
    Implementation went as expected
    227 Answers
    Features
    Salesforce CRM AnalyticsVena
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Vena
    7.9
    176 Ratings
    5% above category average
    Pixel Perfect reports7.541 Ratings8.1110 Ratings
    Customizable dashboards8.548 Ratings8.1157 Ratings
    Report Formatting Templates7.546 Ratings7.6167 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Vena
    8.0
    290 Ratings
    3% above category average
    Drill-down analysis8.548 Ratings8.3277 Ratings
    Formatting capabilities7.548 Ratings8.3277 Ratings
    Integration with R or other statistical packages7.537 Ratings7.4107 Ratings
    Report sharing and collaboration7.546 Ratings8.0247 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Vena
    8.0
    232 Ratings
    1% above category average
    Publish to Web9.037 Ratings7.6131 Ratings
    Publish to PDF7.044 Ratings8.1170 Ratings
    Report Versioning8.543 Ratings8.1194 Ratings
    Report Delivery Scheduling8.540 Ratings8.1171 Ratings
    Delivery to Remote Servers7.534 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Vena
    8.2
    160 Ratings
    11% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.042 Ratings8.7143 Ratings
    Location Analytics / Geographic Visualization6.540 Ratings8.6117 Ratings
    Predictive Analytics7.042 Ratings7.5133 Ratings
    Pattern Recognition and Data Mining8.02 Ratings8.071 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Vena
    8.4
    280 Ratings
    0% above category average
    Multi-User Support (named login)9.046 Ratings8.1265 Ratings
    Role-Based Security Model8.546 Ratings8.4265 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.042 Ratings8.4266 Ratings
    Report-Level Access Control9.02 Ratings8.5129 Ratings
    Single Sign-On (SSO)9.541 Ratings8.5205 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    6.7
    45 Ratings
    15% below category average
    Vena
    7.2
    142 Ratings
    2% below category average
    Responsive Design for Web Access7.543 Ratings6.9137 Ratings
    Mobile Application7.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.539 Ratings7.5122 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    Vena
    -
    Ratings
    REST API8.031 Ratings00 Ratings
    Javascript API8.529 Ratings00 Ratings
    iFrames8.525 Ratings00 Ratings
    Java API8.528 Ratings00 Ratings
    Themeable User Interface (UI)7.528 Ratings00 Ratings
    Customizable Platform (Open Source)8.527 Ratings00 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Vena
    8.4
    350 Ratings
    4% above category average
    Long-term financial planning00 Ratings8.6317 Ratings
    Financial budgeting00 Ratings8.7336 Ratings
    Forecasting00 Ratings8.6324 Ratings
    Scenario modeling00 Ratings8.0290 Ratings
    Management reporting00 Ratings8.2326 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Vena
    7.2
    303 Ratings
    8% below category average
    Financial data consolidation00 Ratings7.4263 Ratings
    Journal entries and reports00 Ratings6.9195 Ratings
    Multi-currency management00 Ratings6.8178 Ratings
    Intercompany Eliminations00 Ratings7.6175 Ratings
    Minority Ownership00 Ratings5.9125 Ratings
    Local and consolidated reporting00 Ratings7.3225 Ratings
    Detailed Audit Trails00 Ratings8.4265 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Vena
    8.3
    330 Ratings
    2% above category average
    Financial Statement Reporting00 Ratings8.4296 Ratings
    Management Reporting00 Ratings8.4309 Ratings
    Excel-based Reporting00 Ratings9.0319 Ratings
    Automated board and financial reporting00 Ratings8.5249 Ratings
    XBRL support for regulatory filing00 Ratings7.199 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Vena
    8.3
    262 Ratings
    10% above category average
    Personalized dashboards00 Ratings8.2223 Ratings
    Color-coded scorecards00 Ratings9.1169 Ratings
    KPIs00 Ratings8.5195 Ratings
    Cost and profitability analysis00 Ratings8.0209 Ratings
    Key Performance Indicator setting00 Ratings8.2191 Ratings
    Benchmarking with external data00 Ratings7.9147 Ratings
    Integration
    Comparison of Integration features of Salesforce CRM Analytics and Vena
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Vena
    8.1
    320 Ratings
    0% above category average
    Flat file integration00 Ratings7.8260 Ratings
    Excel data integration00 Ratings9.0300 Ratings
    Direct links to 3rd-party data sources00 Ratings7.6237 Ratings
    Best Alternatives
    Salesforce CRM AnalyticsVena
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce CRM AnalyticsVena
    Likelihood to Recommend
    9.1
    (51 ratings)
    8.6
    (347 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (26 ratings)
    Usability
    8.5
    (10 ratings)
    8.7
    (39 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (10 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (9 ratings)
    Support Rating
    7.7
    (6 ratings)
    8.6
    (107 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (6 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    8.2
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    -
    (0 ratings)
    Data Sources
    7.7
    (41 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.4
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.1
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (6 ratings)
    User Testimonials
    Salesforce CRM AnalyticsVena
    Likelihood to Recommend
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
    Read full review
    Vena Solutions
    It is well suited for planning, budgeting, and forecasting. Using its capabilities also allows you to use it for reporting, whether it's month-end reporting or other reporting where you want to rely on data from a source that can be nicely presented and adjusted in Excel.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Vena Solutions
    • The Admin function of Vena, being able to set up the users in the user categories and the different groups and assigning the groups and the task bindings, is particularly easy and very helpful because as we have so many different departments and disciplines in our organization, we do need to establish pretty specific user access so this process works really well for us.
    • Running reports in Vena is fairly easy, and we do enjoy being able to just push a button and get some budget versus actuals.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Vena Solutions
    • Create an bottom-line functionality.
    • Have another license between power user and contributor that allows building reports that aren't ad hoc, but don't have all the admin rights of a power user.
    • Have a session on best in class Workforce Planning prior to implementation.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Vena Solutions
    Vena has become an integral part of finance and our daily process. Without it we would take longer to prepare results and decisions will be delayed. Vena has given the whole organization more visibility of results and budgets so that all departments participate more actively in managing their budgets rather than it being the sole responsibility of finance.
    Incentivized
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    Usability
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
    Read full review
    Vena Solutions
    Vena is somehow easy to manipulate. If you want to map accounts, or change mapping. there are clear instructions and guidance. and also Vena AI is on the way, so i think we can leverage it more and let AI help us mapping and check errors. overall a very good product and easy to learn and set up.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    No answers on this topic
    Vena Solutions
    Vena is seemingly always available. They plan maintenance windows well in advance and always off hours (typically over a weekend) and communicate clearly throughout maintenance about what will be affected. Over 5 years of using the product, I can only remember one time when the platform was unavailable (I believe due to an underlying server hosting issue from their provider), and they resolved the issue and had everything up and running again within 8 hours.
    Incentivized
    Read full review
    Performance
    Salesforce
    No answers on this topic
    Vena Solutions
    The performance is dependent on how much data and calculations are involved and how complex the security settings are. A simple template or report loads in seconds. A complex template or report can take a while. If there are many users with complex security settings, that will be a factor in the load time.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    Vena Solutions
    When I reach out to our support team, they are always able to fix any issues we are having in a timely manner. It is always resolved quickly which proves that customer support always helps out our support team with any issues so they can in turn help us quickly
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    Vena Solutions
    This is the best way to learn and buy-in. The in person effect gives students both a hands on approach but an instruction to be there to customize assistance and understanding. In person also builds greater buy in with your future team on creators. However if your audience is better at on line learning this is another good option.
    Incentivized
    Read full review
    Online Training
    Salesforce
    No answers on this topic
    Vena Solutions
    The training was structured as a group training to learn the basics of creating a data model and mapping a template. While we had nearly 10 participants, I was the only actual implementer so we probably didn't actually need the training and could have just learned the initial skills from the implementation consultant. Two years later, when we hired a new team member, they completed several modules in Vena Academy (a self paced learning course) which allowed them to get up to speed on the basics with just a bit of supplemental guidance from me as our existing admin.
    Incentivized
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    Implementation Rating
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Vena Solutions
    The Vena consultant had great knowledge of both the Vena solution and Excel and Excel functions. He was able to help suggest ways to build our templates that met our requirements using Excel functions we had not previously considered using. And we have been able to use the Excel information he provided in other ways outside of Vena. He was very patient and flexible as we learned the Vena tool and created templates
    Read full review
    Alternatives Considered
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Vena Solutions
    Previously used Synario for long-term forecasting. Ultimately moved to Vena for this to keep budgeting and forecasting together in a single solution. Vena's system is much easier to learn on the admin side since it is Excel-based so the transition was pretty simple. Previously used Jenzabar with JICS for budgeting. Vena's budget system is more user-friendly for end users and more flexible so it works better for our specific needs. Vena's reporting system is easier to use and customize.
    Incentivized
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    Scalability
    Salesforce
    No answers on this topic
    Vena Solutions
    Vena solutios is a software that provides robust tools that help different departments in their statistics and we can visualize a lot of promising and visually attractive data. Vena Solutions' level of scalability is high and sustainable over time thanks to the fabulous technical support that is ready to help us at all times
    Incentivized
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    Return on Investment
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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    Vena Solutions
    • Vena has helped save time by reducing the manual work involved with budgeting, reporting, and variance analysis. Instead of spending as much time organizing data and reconciling spreadsheets, I can focus more on reviewing results and making informed decisions. It has improved collaboration between teams and provided better visibility into financial performance, creating more efficient processes overall.
    Incentivized
    Read full review
    ScreenShots

    Vena Screenshots

    Screenshot of Operation Expenses - Predictive AnalysisScreenshot of Allocations DashboardScreenshot of Vena Add InScreenshot of Power BI DashboardScreenshot of Operational Expenses - Drill through analysisScreenshot of Process Status Dashboard