What users are saying about
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525 Ratings

Salesforce Einstein Analytics

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525 Ratings
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Score 8 out of 101

Likelihood to Recommend

Salesforce Einstein Analytics

I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.
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Feature Rating Comparison

BI Standard Reporting

Salesforce Einstein Analytics
7.7
Pixel Perfect reports
Salesforce Einstein Analytics
7.5
Customizable dashboards
Salesforce Einstein Analytics
8.0
Report Formatting Templates
Salesforce Einstein Analytics
7.7

Ad-hoc Reporting

Salesforce Einstein Analytics
7.6
Drill-down analysis
Salesforce Einstein Analytics
7.9
Formatting capabilities
Salesforce Einstein Analytics
7.6
Integration with R or other statistical packages
Salesforce Einstein Analytics
7.1
Report sharing and collaboration
Salesforce Einstein Analytics
7.9

Report Output and Scheduling

Salesforce Einstein Analytics
7.5
Publish to Web
Salesforce Einstein Analytics
7.5
Publish to PDF
Salesforce Einstein Analytics
7.9
Report Versioning
Salesforce Einstein Analytics
7.5
Report Delivery Scheduling
Salesforce Einstein Analytics
7.5
Delivery to Remote Servers
Salesforce Einstein Analytics
7.2

Data Discovery and Visualization

Salesforce Einstein Analytics
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
Salesforce Einstein Analytics
8.6
Location Analytics / Geographic Visualization
Salesforce Einstein Analytics
8.1
Predictive Analytics
Salesforce Einstein Analytics
7.7

Access Control and Security

Salesforce Einstein Analytics
8.2
Multi-User Support (named login)
Salesforce Einstein Analytics
8.1
Role-Based Security Model
Salesforce Einstein Analytics
7.9
Multiple Access Permission Levels (Create, Read, Delete)
Salesforce Einstein Analytics
8.3
Single Sign-On (SSO)
Salesforce Einstein Analytics
8.4

Mobile Capabilities

Salesforce Einstein Analytics
7.8
Responsive Design for Web Access
Salesforce Einstein Analytics
8.2
Dedicated iOS Application
Salesforce Einstein Analytics
7.6
Dedicated Android Application
Salesforce Einstein Analytics
7.3
Dashboard / Report / Visualization Interactivity on Mobile
Salesforce Einstein Analytics
8.1

Application Program Interfaces (APIs) / Embedding

Salesforce Einstein Analytics
7.2
REST API
Salesforce Einstein Analytics
7.2
Javascript API
Salesforce Einstein Analytics
7.1
iFrames
Salesforce Einstein Analytics
7.2
Java API
Salesforce Einstein Analytics
7.2
Themeable User Interface (UI)
Salesforce Einstein Analytics
6.9
Customizable Platform (Open Source)
Salesforce Einstein Analytics
7.5

Pros

Salesforce Einstein Analytics

  • It has dashboards that, out of the box, can be useful for people who do not want to put in much effort in creating custom dashboards. It also has the ability to customize dashboards so you can add more info and functionality to your dashboards if the need arises.
  • The developers are continually investing in the platform and providing improvements, and listen to customer feedback and feature requests. They regularly update the app and provide more functionality which has been beneficial to our institution.
  • Native integration and natural connection if your organization is already using Salesforce. Super easy to set up and works well with Salesforce. Very smooth and natural when connecting it to your Salesforce instance.
  • Excellent visual experience for presenting data. Users find it so much easier to navigate and view data in a visual way, which allows them to drive their performance in the right directions.
  • Has the ability to pull data not only from Salesforce but from other external systems and databases, making it an all-around BI tool. Mixing data from Salesforce and other third-party systems puts all your data in one place which can easily be ingested by decision-makers and executives.
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Cons

Salesforce Einstein Analytics

  • When we started with SAC we did not realize for it to be effective it would require a FTE to be the administrator.
  • You need an energetic, self-starting person to be the administrator to get the most value out of your investment.
  • You need ELT buy-in to make all parties accountable for their assigned duties.
Richard Peterson profile photo

Implementation

Salesforce Einstein Analytics

Salesforce Einstein Analytics 6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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Alternatives Considered

Salesforce Einstein Analytics

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith profile photo

Pricing Details

Salesforce Einstein Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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