Salesforce Experience Cloud vs. Smart Communications SmartCOMM
Salesforce Experience Cloud vs. Smart Communications SmartCOMM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Experience Cloud | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A | |
SmartCOMM | N/A | Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Salesforce Experience Cloud | Smart Communications SmartCOMM | |
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Top Pros |
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Top Cons |
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Platform & Infrastructure |
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Web Content Creation |
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Results and Analysis |
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Digital Experience Platform |
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Salesforce Experience Cloud | Smart Communications SmartCOMM | |
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Small Businesses | Progress Sitefinity Score 7.6 out of 10 | EZ Texting Score 8.9 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Quadient Inspire Score 9.4 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Experience Cloud | Smart Communications SmartCOMM | |
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Likelihood to Recommend | 9.9 (52 ratings) | 9.0 (2 ratings) |
Usability | 9.4 (4 ratings) | - (0 ratings) |
Performance | 9.1 (5 ratings) | - (0 ratings) |
Support Rating | 7.7 (17 ratings) | - (0 ratings) |
Ease of integration | 9.4 (4 ratings) | - (0 ratings) |
Salesforce Experience Cloud | Smart Communications SmartCOMM | |
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Likelihood to Recommend | Salesforce | Smart Communications |
Pros | Salesforce | Smart Communications |
Cons | Salesforce | Smart Communications |
Usability | Salesforce | Smart Communications No answers on this topic |
Performance | Salesforce | Smart Communications No answers on this topic |
Support Rating | Salesforce | Smart Communications No answers on this topic |
Alternatives Considered | Salesforce | Smart Communications |
Return on Investment | Salesforce | Smart Communications |
ScreenShots |