Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…
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SteamVR
Score 9.9 out of 10
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SteamVR is a virtual reality toolset from Valve Corporation headquartered in Bellevue, enabling users to experience VR content on hardware of choice. SteamVR supports the Valve Index, HTC Vive, Oculus Rift, and Windows Mixed Reality headsets.
For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
I wanted to play "Half Life:Alyx" which is the best VR game currently available. I was able to purchase it through steam during a sale, launch it through SteamVR, and stream it to my oculus. This allowed me to use the processing power of my desktop with the mobility of my oculus.
Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
Also, there is no side-to-side comparison view for content editors to update the content easily.
SteamVR is the best platform on the market for VR games, and its integration with the already fantastic Steam marketplace makes it piggyback on a very mature product and highly tuned usability. The low-cost, high-reward offering is impossible to beat at this time. There is also a section that is in the works for VR videos, which, once complete, will add additional welcome functionality to the platform.
Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
Steam on the whole is a very mature platform, so SteamVR had a great head start in that regard. I'm used to how Steam operates and that got me most of the way to understanding and navigating SteamVR right from the start. The thing holding me back from a perfect score is the lack of a simple tutorial for those who are not as familiar with the legacy Steam.
The system is easy to download, doesn't take much time to boot up, and is built on the tried and true bones of the Steam launcher. That means great memory of what games you've purchased in the past, and which ones you are currently downloading. Playtime metrics as well are tracked, and the SteamVR has a low crash occurrence, assuming your PC was stable to begin with
Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
SteamVR is fast to boot up, fast to load games, and fast to recover even if you need to restart for any reason. The navigation within SteamVR is quick and responsive, and sifting through have libraries is smooth and fluid. When connected via virtual desktop to an oculus headset, SteamVR still works great and allows for wireless VR Gaming
Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
SteamVR has more volume of games, a variety of games, and quality of games much more advanced than the oculus store. While the SteamVR headset is better than the Oculus, the software (SteamVR) is the better option. Plus, you can utilize your computer storage to hold games instead of being limited by the Oculus internal storage capacity.
One person connection is easy to establish and maintain, however we found that multiple people from multiple locations and internet speeds and troubles connecting to s SteamVR social hub. Ultimately we were unsuccessful, however once in a game we had no difficulty connecting to the social hub within it. For some reason, the connection outside of a game was harder to establish
