Salesforce Service Cloud vs. TelebuHub
Salesforce Service Cloud vs. TelebuHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month | |
TelebuHub | N/A | TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Salesforce Service Cloud | TelebuHub | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Salesforce Service Cloud | TelebuHub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Service Cloud | TelebuHub | |
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Likelihood to Recommend | 9.0 (74 ratings) | 9.5 (3 ratings) |
Likelihood to Renew | 9.5 (6 ratings) | - (0 ratings) |
Usability | 8.0 (12 ratings) | - (0 ratings) |
Availability | 9.5 (19 ratings) | - (0 ratings) |
Performance | 8.6 (7 ratings) | - (0 ratings) |
Support Rating | 7.0 (20 ratings) | - (0 ratings) |
Online Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
Salesforce Service Cloud | TelebuHub | |
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Likelihood to Recommend | Salesforce | Telebu Communications |
Pros | Salesforce | Telebu Communications |
Cons | Salesforce | Telebu Communications |
Likelihood to Renew | Salesforce | Telebu Communications No answers on this topic |
Usability | Salesforce | Telebu Communications No answers on this topic |
Reliability and Availability | Salesforce | Telebu Communications No answers on this topic |
Performance | Salesforce | Telebu Communications No answers on this topic |
Support Rating | Salesforce | Telebu Communications No answers on this topic |
Implementation Rating | Salesforce | Telebu Communications No answers on this topic |
Alternatives Considered | Salesforce | Telebu Communications No answers on this topic |
Return on Investment | Salesforce | Telebu Communications |
ScreenShots | Salesforce Service Cloud Screenshots |