Salesforce Marketing Cloud Social Studio (retiring) vs. SMhack
Salesforce Marketing Cloud Social Studio (retiring) vs. SMhack
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Marketing Cloud Social Studio (retiring) | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product is slated to be retired in November 2024. | $1,000 Per Org Per Month | |
SMhack | N/A | SMhack is social media management software that enables users to bring social conversations from multiple social platforms into single location. Users can monitor, analyze, publish and respond to incoming social media conversations. This solution also enables business users to track their competitor’s social media activity. The vendor says this provides critical inputs about how their strategy is shaping out. | $39 number of social profiles |
Salesforce Marketing Cloud Social Studio (retiring) | SMhack | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Salesforce Marketing Cloud Social Studio (retiring) | SMhack | |
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Top Cons |
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Listening/monitoring |
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Publishing |
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Engagement |
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Marketing |
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Channel coverage/integration |
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Reporting/analytics |
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Account management |
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Salesforce Marketing Cloud Social Studio (retiring) | SMhack | |
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Small Businesses | Publer Score 9.8 out of 10 | Publer Score 9.8 out of 10 |
Medium-sized Companies | Social Suite by Reputation.com Score 9.4 out of 10 | Social Suite by Reputation.com Score 9.4 out of 10 |
Enterprises | Social Suite by Reputation.com Score 9.4 out of 10 | Social Suite by Reputation.com Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Marketing Cloud Social Studio (retiring) | SMhack | |
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Likelihood to Recommend | 9.0 (52 ratings) | - (0 ratings) |
Likelihood to Renew | 8.8 (38 ratings) | - (0 ratings) |
Usability | 9.0 (9 ratings) | - (0 ratings) |
Availability | 9.6 (5 ratings) | - (0 ratings) |
Performance | 8.4 (5 ratings) | - (0 ratings) |
Support Rating | 9.0 (8 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Online Training | 7.6 (6 ratings) | - (0 ratings) |
Implementation Rating | 9.8 (6 ratings) | - (0 ratings) |
Salesforce Marketing Cloud Social Studio (retiring) | SMhack | |
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Likelihood to Recommend | Discontinued Products | SMhack No answers on this topic |
Pros | Discontinued Products | SMhack No answers on this topic |
Cons | Discontinued Products | SMhack No answers on this topic |
Likelihood to Renew | Discontinued Products | SMhack No answers on this topic |
Usability | Discontinued Products | SMhack No answers on this topic |
Reliability and Availability | Discontinued Products | SMhack No answers on this topic |
Performance | Discontinued Products | SMhack No answers on this topic |
Support Rating | Discontinued Products | SMhack No answers on this topic |
Online Training | Discontinued Products | SMhack No answers on this topic |
Implementation Rating | Discontinued Products | SMhack No answers on this topic |
Alternatives Considered | Discontinued Products | SMhack No answers on this topic |
Return on Investment | Discontinued Products | SMhack No answers on this topic |
ScreenShots | SMhack Screenshots |