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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    zigihub

    Score6 out of 10
    N/Azigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
    Pricing
    Salesforce Starterzigihub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Starterzigihub
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$24 per user
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Starterzigihub
    Considered Both Products
    Salesforce
    No answer on this topic
    zigihub
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Salesforce Starterzigihub
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    zigihub
    7.3
    2 Ratings
    7% below category average
    Customer data management / contact management7.27 Ratings8.02 Ratings
    Territory management7.57 Ratings6.02 Ratings
    Opportunity management9.07 Ratings7.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.46 Ratings3.02 Ratings
    Quote & order management9.65 Ratings8.21 Ratings
    Interaction tracking8.56 Ratings8.02 Ratings
    Channel / partner relationship management9.75 Ratings9.11 Ratings
    Workflow management00 Ratings8.02 Ratings
    Contract management00 Ratings8.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    zigihub
    8.0
    2 Ratings
    3% above category average
    Lead management7.26 Ratings8.02 Ratings
    Email marketing00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    zigihub
    7.4
    2 Ratings
    4% below category average
    Task management9.65 Ratings6.02 Ratings
    Billing and invoicing management6.35 Ratings9.11 Ratings
    Reporting8.65 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    zigihub
    7.0
    2 Ratings
    9% below category average
    Forecasting9.05 Ratings6.02 Ratings
    Pipeline visualization8.85 Ratings7.02 Ratings
    Customizable reports9.25 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    zigihub
    5.8
    2 Ratings
    27% below category average
    Custom fields6.96 Ratings8.02 Ratings
    Custom objects6.95 Ratings6.02 Ratings
    Scripting environment5.75 Ratings6.41 Ratings
    API for custom integration7.25 Ratings3.02 Ratings
    Security
    Comparison of Security features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    zigihub
    8.5
    2 Ratings
    1% above category average
    Single sign-on capability8.66 Ratings8.02 Ratings
    Role-based user permissions8.66 Ratings9.02 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    zigihub
    9.1
    1 Ratings
    19% above category average
    Social engagement8.65 Ratings9.11 Ratings
    Social data00 Ratings9.11 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    zigihub
    6.5
    2 Ratings
    15% below category average
    Marketing automation8.25 Ratings4.02 Ratings
    Compensation management8.15 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    zigihub
    4.0
    2 Ratings
    62% below category average
    Mobile access8.36 Ratings4.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Starter and zigihub
    Feature
    Salesforce Starter
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    10% below category average
    Case management00 Ratings7.02 Ratings
    Call center management00 Ratings7.02 Ratings
    Help desk management00 Ratings7.02 Ratings
    Best Alternatives
    Salesforce Starterzigihub
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce Starterzigihub
    Likelihood to Recommend
    9.0
    (7 ratings)
    6.0
    (2 ratings)
    Likelihood to Renew
    4.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (4 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Salesforce Starterzigihub
    Likelihood to Recommend
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    zigihub
    1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
    2. Helps you track the performance of your marketing campaign
    3. Its a cost-effective tool
    4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
    5. Their email editor is quite basic with many must-have designing features missing
    Incentivized
    Read full review
    Pros
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    zigihub
    • The platform navigation is very smooth.
    • Easily switch from CRM to Marketing Automation tool
    • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    zigihub
    • The email editor tool is very basic
    • You cannot templatize your outreach with out-of-the-box designing
    • Integrations with Salesforce and Hubspot is missing
    Incentivized
    Read full review
    Usability
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    zigihub
    1. Has a lot of scope for improvement in terms of email editor and lead management
    2. Out-of-the-box reporting features should also be made available
    3. Should provide integration with other software
    4. The user experience could be improved
    5. The tool can be made a little faster to operate
    6. Workflows, land page, and form options can be improved
    Incentivized
    Read full review
    Support Rating
    Salesforce
    No answers on this topic
    zigihub
    The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    zigihub
    Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    zigihub
    • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    zigihub Screenshots

    Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.