What users are saying about
4 Ratings
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Top Rated
65 Ratings
4 Ratings
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Score 8.8 out of 100

Spryker Cloud Commerce OS

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Top Rated
65 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Sana Commerce

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names).If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
Esteban Delgado | TrustRadius Reviewer

Spryker Cloud Commerce OS

[Spryker Cloud Commerce OS is] well suited when:Faster TTM: I want to quickly map, test and optimize individual functions and business processes online.
Customer centric development: I know my customers' requirements and they form the basis for my online activities.
Individual business processes: My business processes are not standard, I must be able to map them digitally in order to realize my business model.
Target of at least 10 million euros in e-commerce sales: E-commerce is not a token project for me; we have a clear strategy and the goal of achieving or increasing annual sales of at least 10 million euros online.
Replacement of monolithic legacy solutions: I already use a monolithic e-commerce system that prevents us from growing due to high maintenance and slow development.Less appropriate when: the points listed above do not apply to the company/project and the IT is seen as a loss center
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Sana Commerce
8.7
Spryker Cloud Commerce OS
7.4
Product catalog & listings
Sana Commerce
8.5
Spryker Cloud Commerce OS
7.8
Product management
Sana Commerce
9.0
Spryker Cloud Commerce OS
7.1
Bulk product upload
Sana Commerce
7.0
Spryker Cloud Commerce OS
7.6
Branding
Sana Commerce
9.0
Spryker Cloud Commerce OS
7.6
Mobile storefront
Sana Commerce
9.0
Spryker Cloud Commerce OS
7.9
Product variations
Sana Commerce
10.0
Spryker Cloud Commerce OS
8.0
Website integration
Sana Commerce
8.0
Spryker Cloud Commerce OS
Visual customization
Sana Commerce
8.5
Spryker Cloud Commerce OS
7.4
CMS
Sana Commerce
9.0
Spryker Cloud Commerce OS
5.9

Online Shopping Cart

Sana Commerce
9.2
Spryker Cloud Commerce OS
7.9
Abandoned cart recovery
Sana Commerce
10.0
Spryker Cloud Commerce OS
7.9
Checkout user experience
Sana Commerce
8.5
Spryker Cloud Commerce OS
7.8

Online Payment System

Sana Commerce
9.0
Spryker Cloud Commerce OS
8.2
eCommerce security
Sana Commerce
9.0
Spryker Cloud Commerce OS
8.2

eCommerce Marketing

Sana Commerce
8.7
Spryker Cloud Commerce OS
7.4
Promotions & discounts
Sana Commerce
9.0
Spryker Cloud Commerce OS
8.0
Personalized recommendations
Sana Commerce
8.0
Spryker Cloud Commerce OS
7.0
SEO
Sana Commerce
9.0
Spryker Cloud Commerce OS
7.2

eCommerce Business Management

Sana Commerce
9.2
Spryker Cloud Commerce OS
8.2
Multi-site management
Sana Commerce
10.0
Spryker Cloud Commerce OS
8.2
Order processing
Sana Commerce
9.0
Spryker Cloud Commerce OS
8.4
Inventory management
Sana Commerce
9.5
Spryker Cloud Commerce OS
7.8
Shipping
Sana Commerce
9.0
Spryker Cloud Commerce OS
7.9
Custom functionality
Sana Commerce
8.5
Spryker Cloud Commerce OS
8.5

Pros

Sana Commerce

  • Quote Workflow--pretty simple and easy to understand and implement
  • Easy-to-learn admin tools
  • Very flexible/customizable initial configuration
Esteban Delgado | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Anonymous | TrustRadius Reviewer

Cons

Sana Commerce

  • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
  • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
  • You can't import SKUS to populate a landing page programmatically.
Esteban Delgado | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Moritz Jung | TrustRadius Reviewer

Usability

Sana Commerce

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.8
Based on 50 answers
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Saulius Lazaravičius | TrustRadius Reviewer

Support Rating

Sana Commerce

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.7
Based on 50 answers
This is an area that can be improved. As it is a relatively young platform, there is not yet a large community built around it - e.g. forums, StackOverflow. So the options to "help yourself" are very limited. Then, Spryker offers a support channel if something seems to be wrong in the platform itself, which is of course a nice offering but only partially helpful in project-specific topics.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Sana Commerce

Ease of use, simple intuitive design and integrations, and helps provide an excellent online experience for your customers.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

A clear headless / API first architecture is the competitive advantage of the ages Hybris solution. Spryker also shows a cleaner modularisation and with the atomic releases instead of big bang approaches, it takes less effort to stay up to date with the current releases.
Marc Dassler | TrustRadius Reviewer

Return on Investment

Sana Commerce

  • The ROI was 18% more than expected
  • Our traffic has increased by 250%
  • Some of our clients think our site is too complex
Esteban Delgado | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Jan Stöckel | TrustRadius Reviewer

Screenshots

Pricing Details

Sana Commerce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Sana Commerce
9.0
Spryker Cloud Commerce OS
8.2

Usability

Sana Commerce
Spryker Cloud Commerce OS
7.8

Support Rating

Sana Commerce
Spryker Cloud Commerce OS
7.7

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