What users are saying about
3 Ratings
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86 Ratings
3 Ratings
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Score 8.7 out of 100

Spryker Cloud Commerce OS

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86 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • Sana Commerce ranks higher in 4 feature sets: Online Storefront, Online Payment System, eCommerce Marketing, eCommerce Business Management
  • Spryker Cloud Commerce OS ranks higher in 1 feature set: Online Shopping Cart

Online Storefront

7.4

Sana Commerce

74%
7.1

Spryker Cloud Commerce OS

71%
Sana Commerce ranks higher in 5/9 features

Product catalog & listings

7.0
70%
1 Rating
7.6
76%
59 Ratings

Product management

8.0
80%
1 Rating
6.8
68%
59 Ratings

Bulk product upload

7.0
70%
1 Rating
7.1
71%
51 Ratings

Branding

8.0
80%
1 Rating
7.4
74%
52 Ratings

Mobile storefront

8.0
80%
1 Rating
7.6
76%
50 Ratings

Website integration

6.0
60%
1 Rating
N/A
0 Ratings

Visual customization

7.0
70%
1 Rating
7.1
71%
55 Ratings

CMS

8.0
80%
1 Rating
5.8
58%
57 Ratings

Product variations

N/A
0 Ratings
7.7
77%
62 Ratings

Online Shopping Cart

7.0

Sana Commerce

70%
7.8

Spryker Cloud Commerce OS

78%
Spryker Cloud Commerce OS ranks higher in 2/2 features

Checkout user experience

7.0
70%
1 Rating
7.7
77%
57 Ratings

Abandoned cart recovery

N/A
0 Ratings
7.8
78%
41 Ratings

Online Payment System

8.0

Sana Commerce

80%
7.9

Spryker Cloud Commerce OS

79%
Sana Commerce ranks higher in 1/1 features

eCommerce security

8.0
80%
1 Rating
7.9
79%
54 Ratings

eCommerce Marketing

7.7

Sana Commerce

77%
7.0

Spryker Cloud Commerce OS

70%
Sana Commerce ranks higher in 3/3 features

Promotions & discounts

8.0
80%
1 Rating
7.7
77%
56 Ratings

Personalized recommendations

7.0
70%
1 Rating
6.4
64%
41 Ratings

SEO

8.0
80%
1 Rating
7.1
71%
50 Ratings

eCommerce Business Management

8.5

Sana Commerce

85%
7.8

Spryker Cloud Commerce OS

78%
Sana Commerce ranks higher in 3/5 features

Order processing

8.0
80%
1 Rating
8.4
84%
58 Ratings

Inventory management

9.0
90%
1 Rating
7.5
75%
51 Ratings

Shipping

8.0
80%
1 Rating
7.2
72%
44 Ratings

Custom functionality

9.0
90%
1 Rating
8.3
83%
59 Ratings

Multi-site management

N/A
0 Ratings
7.6
76%
54 Ratings

Attribute Ratings

  • Sana Commerce is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Sana Commerce

80%
1 Rating
7.8

Spryker Cloud Commerce OS

78%
68 Ratings

Usability

Sana Commerce

N/A
0 Ratings
7.3

Spryker Cloud Commerce OS

73%
68 Ratings

Support Rating

Sana Commerce

N/A
0 Ratings
7.5

Spryker Cloud Commerce OS

75%
68 Ratings

Likelihood to Recommend

Sana Commerce

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
Read full review

Spryker Systems, GmbH

Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
Read full review

Pros

Sana Commerce

  • Quote Workflow--pretty simple and easy to understand and implement
  • Easy-to-learn admin tools
  • Very flexible/customizable initial configuration
Read full review

Spryker Systems, GmbH

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Read full review

Cons

Sana Commerce

  • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
  • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
  • You can't import SKUS to populate a landing page programmatically.
Read full review

Spryker Systems, GmbH

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Read full review

Pricing Details

Sana Commerce

Starting Price

Editions & Modules

Sana Commerce editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    At Sana, we have a simple pricing model, which is made up of two parts. It includes: •A one-time setup fee •A monthly subscription fee, including hosting and services We also offer add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).

    Spryker Cloud Commerce OS

    Starting Price

    Editions & Modules

    Spryker Cloud Commerce OS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Usability

      Sana Commerce

      No answers on this topic

      Spryker Systems, GmbH

      Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
      Read full review

      Support Rating

      Sana Commerce

      No answers on this topic

      Spryker Systems, GmbH

      Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
      Read full review

      Alternatives Considered

      Sana Commerce

      Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.
      Read full review

      Spryker Systems, GmbH

      If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
      Read full review

      Return on Investment

      Sana Commerce

      • The ROI was 18% more than expected
      • Our traffic has increased by 250%
      • Some of our clients think our site is too complex
      Read full review

      Spryker Systems, GmbH

      • Extending the reach and visibility of the brand through content and commerce.
      • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
      • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
      Read full review

      Screenshots

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