SAP Analytics Cloud vs. SAP Crystal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Analytics Cloud
Score 8.2 out of 10
N/A
The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.
$36
per month per user
SAP Crystal
Score 7.5 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
SAP Analytics CloudSAP Crystal
Editions & Modules
SAP Analytics Cloud for Business Intelligence
$36.00
per month per user
SAP Analytics Cloud for Planning
Price upon request
per month per user
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
SAP Analytics CloudSAP Crystal
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsA 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
SAP Analytics CloudSAP Crystal
Considered Both Products
SAP Analytics Cloud
Chose SAP Analytics Cloud
Earlier I have used SAP Crystal for reporting. SAP Analytics Cloud is a next-gen business intelligence reporting tool with the capability of machine learning, interactive dashboards, and stories.
Chose SAP Analytics Cloud
The solution very powerful, very interactive, designer is very good. Features like linked analysis, hierarchies are vey useful while analysing the data. The data wrangling options available in SAP Analytics cloud are also very powerful and they have very rich set of functions …
SAP Crystal
Chose SAP Crystal
I didn't make the decision in terms of selecting the software for the department. However, SAP Crystal is a great tool for a medium size department to increase their efficiency. There might be a different software on the market but I haven't used any similar software except …
Chose SAP Crystal
It offers a balanced set of features and flexibility with a relatively low cost. Database connectivity makes it very useful for statistical analysis of your data. It's all about impressing the clients or higher-up people, such as the boss and it does that definitely. The …
Features
SAP Analytics CloudSAP Crystal
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP Analytics Cloud
7.7
275 Ratings
6% below category average
SAP Crystal
7.9
124 Ratings
3% below category average
Pixel Perfect reports7.6229 Ratings8.0113 Ratings
Customizable dashboards8.1269 Ratings7.2100 Ratings
Report Formatting Templates7.5246 Ratings8.4117 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP Analytics Cloud
7.6
285 Ratings
5% below category average
SAP Crystal
8.4
136 Ratings
5% above category average
Drill-down analysis7.9276 Ratings9.1117 Ratings
Formatting capabilities7.4273 Ratings8.8135 Ratings
Integration with R or other statistical packages6.8204 Ratings7.064 Ratings
Report sharing and collaboration8.2262 Ratings8.8120 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP Analytics Cloud
7.5
267 Ratings
10% below category average
SAP Crystal
8.8
136 Ratings
6% above category average
Publish to Web7.6227 Ratings9.091 Ratings
Publish to PDF7.8256 Ratings9.4133 Ratings
Report Versioning7.7221 Ratings8.194 Ratings
Report Delivery Scheduling7.5213 Ratings9.097 Ratings
Delivery to Remote Servers6.915 Ratings8.654 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP Analytics Cloud
7.7
274 Ratings
3% below category average
SAP Crystal
7.6
89 Ratings
4% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.9262 Ratings7.650 Ratings
Location Analytics / Geographic Visualization7.6253 Ratings7.576 Ratings
Predictive Analytics7.8252 Ratings7.841 Ratings
Pattern Recognition and Data Mining7.653 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP Analytics Cloud
7.9
282 Ratings
8% below category average
SAP Crystal
8.6
88 Ratings
1% above category average
Multi-User Support (named login)8.1258 Ratings8.581 Ratings
Role-Based Security Model7.7266 Ratings8.580 Ratings
Multiple Access Permission Levels (Create, Read, Delete)7.6258 Ratings8.580 Ratings
Report-Level Access Control7.972 Ratings8.63 Ratings
Single Sign-On (SSO)8.2262 Ratings9.040 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP Analytics Cloud
7.1
239 Ratings
9% below category average
SAP Crystal
6.7
65 Ratings
15% below category average
Responsive Design for Web Access7.1228 Ratings6.363 Ratings
Mobile Application6.4200 Ratings6.046 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.6224 Ratings6.360 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP Analytics Cloud
7.2
19 Ratings
7% below category average
SAP Crystal
7.8
45 Ratings
1% above category average
REST API7.116 Ratings7.48 Ratings
Javascript API6.813 Ratings8.237 Ratings
iFrames7.613 Ratings7.18 Ratings
Java API7.212 Ratings8.237 Ratings
Themeable User Interface (UI)7.416 Ratings7.539 Ratings
Customizable Platform (Open Source)7.013 Ratings8.333 Ratings
Best Alternatives
SAP Analytics CloudSAP Crystal
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Analytics CloudSAP Crystal
Likelihood to Recommend
8.3
(324 ratings)
8.2
(157 ratings)
Likelihood to Renew
8.4
(12 ratings)
10.0
(19 ratings)
Usability
8.0
(250 ratings)
8.0
(30 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
6.0
(70 ratings)
8.6
(21 ratings)
In-Person Training
9.0
(1 ratings)
10.0
(1 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.8
(7 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Professional Services
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
SAP Analytics CloudSAP Crystal
Likelihood to Recommend
SAP
SAP Analytics Cloud is great for big companies that want advanced data analysis and planning, especially when they need to work together in real-time or when people need to access data on their phones. It's like a super tool for predicting future trends in industries like retail or finance. SAC also works well for companies that use different types of computer systems because it can easily connect them. But, for small businesses that only need basic reports or don't have a lot of technical resources, a simpler tool might be better. If a company doesn't always have a good internet connection or if they're just starting with analytics, there might be other tools that work better.
Read full review
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
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Pros
SAP
  • It makes it easier yo analyse order and related records easily.
  • We can easily maintain and track the performance of employees in organisation.
  • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
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SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
SAP
  • Complexity in Data Modeling
  • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
  • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
Read full review
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
SAP
The platform has played a major role in reporting and planning. Integration with SAP S/4HANA, user-friendly dashboards, and collaborative planning capabilities that have significantly improved decision-making process. The ease of integration with non-SAP systems has been advantage overall, SAC delivers strong ROI and scope of a bit improvement is required when data is huge.
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SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
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Usability
SAP
On a scale of 1 to 10, I would rate 8 SAP Analytics Cloud's overall usability as a 7. SAC has a clean, modern user interface with drag-and-drop features. It is an integrated platform that combines reporting, planning, and predictive analytics in one tool. It has Real-time connectivity with SAP data sources like S/4HANA.


Self-service analytics capabilities allow non-technical users to build simple dashboards.
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SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
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Reliability and Availability
SAP
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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SAP
No answers on this topic
Performance
SAP
I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
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SAP
No answers on this topic
Support Rating
SAP
Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
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SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
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In-Person Training
SAP
Good videos and reference material available in SAP Portal.
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SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
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Online Training
SAP
it's ok
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SAP
No answers on this topic
Implementation Rating
SAP
SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
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SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
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Alternatives Considered
SAP
SAP Analytics Cloud vs. Microsoft Power BI:Cost: Power BI is often perceived as a cost-effective solution, especially for organizations already using Microsoft products. SAP Analytics Cloud might be seen as a higher-cost option.Integration: SAP Analytics Cloud may have an edge in integration with SAP systems, while Power BI is known for its broad integration capabilities, including seamless integration with other Microsoft tools.Usability: Power BI is often praised for its user-friendly interface and quick adoption, while SAP Analytics Cloud may be seen as offering more advanced features.
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SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
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Contract Terms and Pricing Model
SAP
unit pricing
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SAP
No answers on this topic
Scalability
SAP
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
Read full review
SAP
No answers on this topic
Professional Services
SAP
very simple
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SAP
No answers on this topic
Return on Investment
SAP
  • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
  • We now have more insight into the data, and people with little technical experience can easily build stories.
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SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
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ScreenShots

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports