What users are saying about
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Top Rated
395 Ratings
544 Ratings

SAP Analytics Cloud

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Top Rated
395 Ratings
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Score 8.6 out of 100
544 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • SAP Analytics Cloud ranks higher in 2 feature sets: Data Discovery and Visualization, Access Control and Security
  • SAP Crystal ranks higher in 3 feature sets: Ad-hoc Reporting, Report Output and Scheduling, Mobile Capabilities
  • SAP Analytics Cloud and SAP Crystal are tied in 1 feature set: BI Standard Reporting

BI Standard Reporting

8.8

SAP Analytics Cloud

88%
8.8

SAP Crystal

88%
SAP Analytics Cloud ranks higher in 2/3 features

Pixel Perfect reports

8.6
86%
113 Ratings
8.4
84%
111 Ratings

Customizable dashboards

9.1
91%
130 Ratings
8.8
88%
98 Ratings

Report Formatting Templates

8.7
87%
124 Ratings
9.0
90%
116 Ratings

Ad-hoc Reporting

8.6

SAP Analytics Cloud

86%
8.7

SAP Crystal

87%
SAP Crystal ranks higher in 3/4 features

Drill-down analysis

8.5
85%
134 Ratings
8.3
83%
116 Ratings

Formatting capabilities

8.6
86%
131 Ratings
8.9
89%
134 Ratings

Integration with R or other statistical packages

8.5
85%
109 Ratings
8.5
85%
64 Ratings

Report sharing and collaboration

9.0
90%
127 Ratings
9.1
91%
119 Ratings

Report Output and Scheduling

8.7

SAP Analytics Cloud

87%
9.1

SAP Crystal

91%
SAP Crystal ranks higher in 5/5 features

Publish to Web

8.8
88%
121 Ratings
9.1
91%
90 Ratings

Publish to PDF

8.9
89%
124 Ratings
9.3
93%
132 Ratings

Report Versioning

8.6
86%
110 Ratings
8.9
89%
94 Ratings

Report Delivery Scheduling

8.5
85%
101 Ratings
9.1
91%
96 Ratings

Delivery to Remote Servers

N/A
0 Ratings
9.0
90%
51 Ratings

Data Discovery and Visualization

8.7

SAP Analytics Cloud

87%
7.9

SAP Crystal

79%
SAP Analytics Cloud ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

8.9
89%
134 Ratings
7.6
76%
51 Ratings

Location Analytics / Geographic Visualization

8.6
86%
131 Ratings
8.4
84%
75 Ratings

Predictive Analytics

8.6
86%
132 Ratings
7.8
78%
42 Ratings

Access Control and Security

8.9

SAP Analytics Cloud

89%
8.5

SAP Crystal

85%
SAP Analytics Cloud ranks higher in 3/4 features

Multi-User Support (named login)

9.0
90%
131 Ratings
8.3
83%
81 Ratings

Role-Based Security Model

8.7
87%
131 Ratings
8.2
82%
79 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

9.0
90%
129 Ratings
8.6
86%
79 Ratings

Single Sign-On (SSO)

8.9
89%
126 Ratings
9.1
91%
38 Ratings

Mobile Capabilities

8.2

SAP Analytics Cloud

82%
8.4

SAP Crystal

84%
SAP Crystal ranks higher in 2/3 features

Responsive Design for Web Access

8.5
85%
112 Ratings
8.8
88%
62 Ratings

Mobile Application

8.1
81%
98 Ratings
7.7
77%
45 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

8.1
81%
108 Ratings
8.8
88%
57 Ratings

Budgeting, Planning, and Forecasting

8.9

SAP Analytics Cloud

89%

SAP Crystal

Feature Set Not Supported
N/A
SAP Analytics Cloud ranks higher in 5/5 features

Long-term financial planning

8.9
89%
122 Ratings
N/A
0 Ratings

Financial budgeting

8.7
87%
124 Ratings
N/A
0 Ratings

Forecasting

9.0
90%
126 Ratings
N/A
0 Ratings

Scenario modeling

8.7
87%
127 Ratings
N/A
0 Ratings

Management reporting

9.2
92%
134 Ratings
N/A
0 Ratings

Consolidation and Close

8.7

SAP Analytics Cloud

87%

SAP Crystal

Feature Set Not Supported
N/A
SAP Analytics Cloud ranks higher in 7/7 features

Financial data consolidation

8.9
89%
94 Ratings
N/A
0 Ratings

Journal entries and reports

9.0
90%
92 Ratings
N/A
0 Ratings

Multi-currency management

8.6
86%
99 Ratings
N/A
0 Ratings

Intercompany Eliminations

8.7
87%
79 Ratings
N/A
0 Ratings

Minority Ownership

8.7
87%
74 Ratings
N/A
0 Ratings

Local and consolidated reporting

8.8
88%
101 Ratings
N/A
0 Ratings

Detailed Audit Trails

8.6
86%
95 Ratings
N/A
0 Ratings

Financial Reporting and Compliance

8.7

SAP Analytics Cloud

87%

SAP Crystal

Feature Set Not Supported
N/A
SAP Analytics Cloud ranks higher in 5/5 features

Financial Statement Reporting

8.7
87%
110 Ratings
N/A
0 Ratings

Management Reporting

8.9
89%
128 Ratings
N/A
0 Ratings

Excel-based Reporting

8.9
89%
123 Ratings
N/A
0 Ratings

Automated board and financial reporting

8.6
86%
113 Ratings
N/A
0 Ratings

XBRL support for regulatory filing

8.5
85%
69 Ratings
N/A
0 Ratings

Analytics and Reporting

9.0

SAP Analytics Cloud

90%

SAP Crystal

Feature Set Not Supported
N/A
SAP Analytics Cloud ranks higher in 6/6 features

Personalized dashboards

9.2
92%
147 Ratings
N/A
0 Ratings

Color-coded scorecards

9.2
92%
139 Ratings
N/A
0 Ratings

KPIs

9.1
91%
143 Ratings
N/A
0 Ratings

Cost and profitability analysis

8.9
89%
135 Ratings
N/A
0 Ratings

Key Performance Indicator setting

9.1
91%
138 Ratings
N/A
0 Ratings

Benchmarking with external data

8.7
87%
117 Ratings
N/A
0 Ratings

Integration

8.8

SAP Analytics Cloud

88%

SAP Crystal

Feature Set Not Supported
N/A
SAP Analytics Cloud ranks higher in 3/3 features

Flat file integration

8.9
89%
137 Ratings
N/A
0 Ratings

Excel data integration

9.2
92%
137 Ratings
N/A
0 Ratings

Direct links to 3rd-party data sources

8.3
83%
129 Ratings
N/A
0 Ratings

Application Program Interfaces (APIs) / Embedding

SAP Analytics Cloud

Feature Set Not Supported
N/A
7.9

SAP Crystal

79%
SAP Crystal ranks higher in 6/6 features

REST API

N/A
0 Ratings
7.4
74%
8 Ratings

Javascript API

N/A
0 Ratings
8.5
85%
34 Ratings

iFrames

N/A
0 Ratings
7.1
71%
8 Ratings

Java API

N/A
0 Ratings
8.9
89%
34 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
8.2
82%
37 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
7.7
77%
30 Ratings

Attribute Ratings

  • SAP Analytics Cloud is rated higher in 1 area: Support Rating
  • SAP Crystal is rated higher in 4 areas: Likelihood to Recommend, Usability, In-Person Training, Implementation Rating

Likelihood to Recommend

8.8

SAP Analytics Cloud

88%
152 Ratings
9.0

SAP Crystal

90%
157 Ratings

Likelihood to Renew

SAP Analytics Cloud

N/A
0 Ratings
10.0

SAP Crystal

100%
19 Ratings

Usability

8.9

SAP Analytics Cloud

89%
73 Ratings
9.3

SAP Crystal

93%
28 Ratings

Availability

SAP Analytics Cloud

N/A
0 Ratings
8.0

SAP Crystal

80%
2 Ratings

Performance

SAP Analytics Cloud

N/A
0 Ratings
8.0

SAP Crystal

80%
2 Ratings

Support Rating

8.6

SAP Analytics Cloud

86%
75 Ratings
8.0

SAP Crystal

80%
36 Ratings

In-Person Training

9.0

SAP Analytics Cloud

90%
1 Rating
10.0

SAP Crystal

100%
1 Rating

Implementation Rating

8.2

SAP Analytics Cloud

82%
2 Ratings
8.8

SAP Crystal

88%
28 Ratings

Product Scalability

SAP Analytics Cloud

N/A
0 Ratings
7.0

SAP Crystal

70%
1 Rating

Likelihood to Recommend

SAP Analytics Cloud

The tool still needs a lot of improvements to match the competition. More usability feature needs to be added to the tool. Flexibility to develop and move to a different source is not there currently. Charts should show the top entries and then provide the ability to see the next page. Automatically scaling the display to different screen sizes needs improvement.
Anonymous | TrustRadius Reviewer

SAP Crystal

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort.Automated report delivery requires the user to be aware of sql which cannot be expected from all users.Should support more document export formats and improve the UI for SAP B1 Users
Issac Paul | TrustRadius Reviewer

Pros

SAP Analytics Cloud

  • It is a very reliable tool in data updating and notifications which are in real-time meaning no time is wasted.
  • Analysis assists in monetary budgeting and this goes in hand with the accounting department.
  • Multi-currency exchange the organization is worldwide and this is well handled here to facilitate business with all other countries.
Samantha Lyn | TrustRadius Reviewer

SAP Crystal

  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Anonymous | TrustRadius Reviewer

Cons

SAP Analytics Cloud

  • Sometimes the uploading of data requires a lot of time and [a] very fast internet connection which results in failure of data uploading.
  • Little guidance in the form of reference/hints regarding what type of data to be uploaded should be provided on various sections of the software to make it more user-friendly for [the] layman.
  • Data Modeling needs to be polished a little more. Data models often require complete reworking for minor changes such as changes in [the] format required.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Frank Hunt | TrustRadius Reviewer

Pricing Details

SAP Analytics Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$36 per month per user

SAP Analytics Cloud Editions & Modules

Edition
SAP Analytics Cloud for Business Intelligence$36.001
SAP Analytics Cloud for PlanningPrice upon request1
  1. per month per user
Additional Pricing Details
Get started on your 30-day trial with SAP Analytics Cloud, supporting analytics enterprise-wide. Extend it up to 90 days if you want to.

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$295 per single user license

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 64-Bit$4951
Upgrade Version to SAP Crystal Reports 2020$2951
SAP Crystal Reports 2016 32-Bit$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
  1. per single user license
  2. per user license + first year maintenance to be added
  3. 5 concurrent users + first year maintenance to be added
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Likelihood to Renew

SAP Analytics Cloud

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Anonymous | TrustRadius Reviewer

Usability

SAP Analytics Cloud

SAP Analytics Cloud 8.9
Based on 73 answers
The dashboard is intuitive and allows us to visualize and analyze key performance indicators. Due to its great ML capabilities, one can easily process and understand the data without a great level of expertise in the IT field. Initially, it can be a little difficult to get used to its features and usability but eventually over time it a user-friendly platform.
Gauri Hiremath | TrustRadius Reviewer

SAP Crystal

SAP Crystal 9.3
Based on 28 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss | TrustRadius Reviewer

Support Rating

SAP Analytics Cloud

SAP Analytics Cloud 8.6
Based on 75 answers
SAP has always provided optimum customer support to us, as we have many different applications of SAP under usage in our application. SAP Analytics Cloud is nothing different. The customer support team has always responded with proper answers in a short period of time. Due to this, we were able to implement this platform conveniently in our organization. Also, they helped us with the integration part.
Manish Doddamane | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.0
Based on 36 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

In-Person Training

SAP Analytics Cloud

SAP Analytics Cloud 9.0
Based on 1 answer
Good videos and reference material available in SAP Portal.
Dharmesh Shah | TrustRadius Reviewer

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Analytics Cloud

SAP Analytics Cloud 8.2
Based on 2 answers
SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
Pablo Ugalde Otero | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.8
Based on 28 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

SAP Analytics Cloud

Both Planning Analytics with Watson and Analytics Cloud are robust CPM tools offered by trustworthy vendors. However, unlike SAP Analytics Cloud, Planning Analytics with Watson [does] not allocate BI and CPM tools in a unified platform, it requires third-party applications integration to access both capabilities.
Anonymous | TrustRadius Reviewer

SAP Crystal

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Analytics Cloud

  • We have been able to empower our team with all cloud analytics capabilities that enable them to analyze data without incurring extra costs for hiring data scientists.
  • We have been able to make future cost planning such as loan borrowing by incorporating financial planning tools.
  • Additionally, data consolidation in one platform is cost-effective compared to holding data in multiple clouds and on-premises applications.
Andrew Spisak | TrustRadius Reviewer

SAP Crystal

  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Rohit Narang | TrustRadius Reviewer

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