SAP Analytics Cloud vs SAP Crystal

What users are saying about

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Score 8.6 out of 10

Based on 395 reviews and ratings

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Score 7.8 out of 10

Based on 544 reviews and ratings

Feature Set Ratings

SAP Analytics Cloud ranks higher in 2 feature sets: Data Discovery and Visualization, Access Control and Security
SAP Crystal ranks higher in 3 feature sets: Ad-hoc Reporting, Report Output and Scheduling, Mobile Capabilities
SAP Analytics Cloud and SAP Crystal are tied in 1 feature set: BI Standard Reporting

BI Standard Reporting

8.8

SAP Analytics Cloud

88%

8.8

SAP Crystal

88%

SAP Analytics Cloud ranks higher in 2/3 features

Pixel Perfect reports

8.6

86%

113 Ratings

8.4

84%

111 Ratings

Customizable dashboards

9.1

91%

130 Ratings

8.8

88%

98 Ratings

Report Formatting Templates

8.7

87%

124 Ratings

9.0

90%

116 Ratings

Ad-hoc Reporting

8.6

SAP Analytics Cloud

86%

8.7

SAP Crystal

87%

SAP Crystal ranks higher in 3/4 features

Drill-down analysis

8.5

85%

134 Ratings

8.3

83%

116 Ratings

Formatting capabilities

8.6

86%

131 Ratings

8.9

89%

134 Ratings

Integration with R or other statistical packages

8.5

85%

109 Ratings

8.5

85%

64 Ratings

Report sharing and collaboration

9.0

90%

127 Ratings

9.1

91%

119 Ratings

Report Output and Scheduling

8.7

SAP Analytics Cloud

87%

9.1

SAP Crystal

91%

SAP Crystal ranks higher in 5/5 features

Publish to Web

8.8

88%

121 Ratings

9.1

91%

90 Ratings

Publish to PDF

8.9

89%

124 Ratings

9.3

93%

132 Ratings

Report Versioning

8.6

86%

110 Ratings

8.9

89%

94 Ratings

Report Delivery Scheduling

8.5

85%

101 Ratings

9.1

91%

96 Ratings

Delivery to Remote Servers

N/A

0 Ratings

9.0

90%

51 Ratings

Data Discovery and Visualization

8.7

SAP Analytics Cloud

87%

7.9

SAP Crystal

79%

SAP Analytics Cloud ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

8.9

89%

134 Ratings

7.6

76%

51 Ratings

Location Analytics / Geographic Visualization

8.6

86%

131 Ratings

8.4

84%

75 Ratings

Predictive Analytics

8.6

86%

132 Ratings

7.8

78%

42 Ratings

Access Control and Security

8.9

SAP Analytics Cloud

89%

8.5

SAP Crystal

85%

SAP Analytics Cloud ranks higher in 3/4 features

Multi-User Support (named login)

9.0

90%

131 Ratings

8.3

83%

81 Ratings

Role-Based Security Model

8.7

87%

131 Ratings

8.2

82%

79 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

9.0

90%

129 Ratings

8.6

86%

79 Ratings

Single Sign-On (SSO)

8.9

89%

126 Ratings

9.1

91%

38 Ratings

Mobile Capabilities

8.2

SAP Analytics Cloud

82%

8.4

SAP Crystal

84%

SAP Crystal ranks higher in 2/3 features

Responsive Design for Web Access

8.5

85%

112 Ratings

8.8

88%

62 Ratings

Mobile Application

8.1

81%

98 Ratings

7.7

77%

45 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

8.1

81%

108 Ratings

8.8

88%

57 Ratings

Budgeting, Planning, and Forecasting

8.9

SAP Analytics Cloud

89%

SAP Crystal

Feature Set Not Supported

N/A

SAP Analytics Cloud ranks higher in 5/5 features

Long-term financial planning

8.9

89%

122 Ratings

N/A

0 Ratings

Financial budgeting

8.7

87%

124 Ratings

N/A

0 Ratings

Forecasting

9.0

90%

126 Ratings

N/A

0 Ratings

Scenario modeling

8.7

87%

127 Ratings

N/A

0 Ratings

Management reporting

9.2

92%

134 Ratings

N/A

0 Ratings

Consolidation and Close

8.7

SAP Analytics Cloud

87%

SAP Crystal

Feature Set Not Supported

N/A

SAP Analytics Cloud ranks higher in 7/7 features

Financial data consolidation

8.9

89%

94 Ratings

N/A

0 Ratings

Journal entries and reports

9.0

90%

92 Ratings

N/A

0 Ratings

Multi-currency management

8.6

86%

99 Ratings

N/A

0 Ratings

Intercompany Eliminations

8.7

87%

79 Ratings

N/A

0 Ratings

Minority Ownership

8.7

87%

74 Ratings

N/A

0 Ratings

Local and consolidated reporting

8.8

88%

101 Ratings

N/A

0 Ratings

Detailed Audit Trails

8.6

86%

95 Ratings

N/A

0 Ratings

Financial Reporting and Compliance

8.7

SAP Analytics Cloud

87%

SAP Crystal

Feature Set Not Supported

N/A

SAP Analytics Cloud ranks higher in 5/5 features

Financial Statement Reporting

8.7

87%

110 Ratings

N/A

0 Ratings

Management Reporting

8.9

89%

128 Ratings

N/A

0 Ratings

Excel-based Reporting

8.9

89%

123 Ratings

N/A

0 Ratings

Automated board and financial reporting

8.6

86%

113 Ratings

N/A

0 Ratings

XBRL support for regulatory filing

8.5

85%

69 Ratings

N/A

0 Ratings

Analytics and Reporting

9.0

SAP Analytics Cloud

90%

SAP Crystal

Feature Set Not Supported

N/A

SAP Analytics Cloud ranks higher in 6/6 features

Personalized dashboards

9.2

92%

147 Ratings

N/A

0 Ratings

Color-coded scorecards

9.2

92%

139 Ratings

N/A

0 Ratings

KPIs

9.1

91%

143 Ratings

N/A

0 Ratings

Cost and profitability analysis

8.9

89%

135 Ratings

N/A

0 Ratings

Key Performance Indicator setting

9.1

91%

138 Ratings

N/A

0 Ratings

Benchmarking with external data

8.7

87%

117 Ratings

N/A

0 Ratings

Integration

8.8

SAP Analytics Cloud

88%

SAP Crystal

Feature Set Not Supported

N/A

SAP Analytics Cloud ranks higher in 3/3 features

Flat file integration

8.9

89%

137 Ratings

N/A

0 Ratings

Excel data integration

9.2

92%

137 Ratings

N/A

0 Ratings

Direct links to 3rd-party data sources

8.3

83%

129 Ratings

N/A

0 Ratings

Application Program Interfaces (APIs) / Embedding

SAP Analytics Cloud

Feature Set Not Supported

N/A

7.9

SAP Crystal

79%

SAP Crystal ranks higher in 6/6 features

REST API

N/A

0 Ratings

7.4

74%

8 Ratings

Javascript API

N/A

0 Ratings

8.5

85%

34 Ratings

iFrames

N/A

0 Ratings

7.1

71%

8 Ratings

Java API

N/A

0 Ratings

8.9

89%

34 Ratings

Themeable User Interface (UI)

N/A

0 Ratings

8.2

82%

37 Ratings

Customizable Platform (Open Source)

N/A

0 Ratings

7.7

77%

30 Ratings

Attribute Ratings

SAP Analytics Cloud is rated higher in 1 area: Support Rating
SAP Crystal is rated higher in 4 areas: Likelihood to Recommend, Usability, In-Person Training, Implementation Rating

SAP Analytics Cloud

88%

152 Ratings

9.0

SAP Crystal

90%

157 Ratings

SAP Analytics Cloud

N/A

0 Ratings

10.0

SAP Crystal

100%

19 Ratings

SAP Analytics Cloud

89%

73 Ratings

9.3

SAP Crystal

93%

28 Ratings

SAP Analytics Cloud

N/A

0 Ratings

8.0

SAP Crystal

80%

2 Ratings

SAP Analytics Cloud

N/A

0 Ratings

8.0

SAP Crystal

80%

2 Ratings

SAP Analytics Cloud

86%

75 Ratings

8.0

SAP Crystal

80%

36 Ratings

SAP Analytics Cloud

90%

1 Rating

10.0

SAP Crystal

100%

1 Rating

SAP Analytics Cloud

82%

2 Ratings

8.8

SAP Crystal

88%

28 Ratings

SAP Analytics Cloud

N/A

0 Ratings

7.0

SAP Crystal

70%

1 Rating

Pros

It is a very reliable tool in data updating and notifications which are in real-time meaning no time is wasted.
Analysis assists in monetary budgeting and this goes in hand with the accounting department.
Multi-currency exchange the organization is worldwide and this is well handled here to facilitate business with all other countries.

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Samantha Lyn

Quality Assurance Analyst

PfizerPharmaceuticals, 10,001+ employees

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Crystal Reports allows us to create a consistent template for all of our reports.
Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
Crystal Reports can connect to a wide variety of data sources.
Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

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Verified User

Analyst in Information Technology

Construction Company, 10,001+ employees

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Cons

Sometimes the uploading of data requires a lot of time and [a] very fast internet connection which results in failure of data uploading.
Little guidance in the form of reference/hints regarding what type of data to be uploaded should be provided on various sections of the software to make it more user-friendly for [the] layman.
Data Modeling needs to be polished a little more. Data models often require complete reworking for minor changes such as changes in [the] format required.

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Verified User

Consultant in Finance and Accounting

Accounting Company, 10,001+ employees

View all 152 answers on this topic

The export of reports to Excel is very cumbersome and the results are difficult to format.
The design of reports and the graphical features (e.g. charts) feel quite rigid.
The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

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Frank Hunt

Business Development Manager

MEDIAPAKT ASMarketing and Advertising, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$36 per month per user

SAP Analytics Cloud Editions & Modules

Edition

SAP Analytics Cloud for Business Intelligence	$36.00¹
SAP Analytics Cloud for Planning	Price upon request¹

per month per user

Additional Pricing Details

Get started on your 30-day trial with SAP Analytics Cloud, supporting analytics enterprise-wide. Extend it up to 90 days if you want to.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$295 per single user license

SAP Crystal Editions & Modules

Edition

SAP Crystal Reports 2020 64-Bit	$495¹
Upgrade Version to SAP Crystal Reports 2020	$295¹
SAP Crystal Reports 2016 32-Bit	$495¹
SAP Crystal Server 2020 1 NUL	$869²
SAP Crystal Server 2020 5 CAL	$8,744³

per single user license
per user license + first year maintenance to be added
5 concurrent users + first year maintenance to be added

Additional Pricing Details

* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Likelihood to Renew

No score

No answers yet

No answers on this topic

SAP Crystal 10.0

Based on 19 answers

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

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Verified User

Project Manager in Information Technology

Information Technology and Services Company, 10,001+ employees

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Usability

SAP Analytics Cloud 8.9

Based on 73 answers

The dashboard is intuitive and allows us to visualize and analyze key performance indicators. Due to its great ML capabilities, one can easily process and understand the data without a great level of expertise in the IT field. Initially, it can be a little difficult to get used to its features and usability but eventually over time it a user-friendly platform.

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Gauri Hiremath

Consultant

Experience CommerceMarketing & Advertising, 501-1000 employees

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SAP Crystal 9.3

Based on 28 answers

Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

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Greg Goss

SQL Database and Business Intelligence Manager

Ten CateTextiles, 1001-5000 employees

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Support Rating

SAP Analytics Cloud 8.6

Based on 75 answers

SAP has always provided optimum customer support to us, as we have many different applications of SAP under usage in our application. SAP Analytics Cloud is nothing different. The customer support team has always responded with proper answers in a short period of time. Due to this, we were able to implement this platform conveniently in our organization. Also, they helped us with the integration part.

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Manish Doddamane

Operations Associate

FynTune SolutionsComputer Software, 501-1000 employees

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SAP Crystal 8.0

Based on 36 answers

The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

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Nathan Patrick Taylor

Clinical Informatics Consultant

Symphony Post-Acute NetworkHospital & Health Care, 1001-5000 employees

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In-Person Training

SAP Analytics Cloud 9.0

Based on 1 answer

Good videos and reference material available in SAP Portal.

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Dharmesh Shah

Senior BI Architect

VirtusaBanking, 10,001+ employees

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SAP Crystal 10.0

Based on 1 answer

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

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Verified User

Administrator in Finance and Accounting

Retail Company, 11-50 employees

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Implementation Rating

SAP Analytics Cloud 8.2

Based on 2 answers

SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights

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Pablo Ugalde Otero

Copilot

SWITCH - Business TransformationInformation Technology & Services, 1-10 employees

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SAP Crystal 8.8

Based on 28 answers

Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

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John Suit

System Administrator

North South Supply IncWholesale, 11-50 employees

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Alternatives Considered

Both Planning Analytics with Watson and Analytics Cloud are robust CPM tools offered by trustworthy vendors. However, unlike SAP Analytics Cloud, Planning Analytics with Watson [does] not allocate BI and CPM tools in a unified platform, it requires third-party applications integration to access both capabilities.

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Verified User

Consultant in Finance and Accounting

Banking Company, 11-50 employees

View all 152 answers on this topic

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

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Verified User

Employee in Corporate

Telecommunications Company, 10,001+ employees

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Return on Investment

We have been able to empower our team with all cloud analytics capabilities that enable them to analyze data without incurring extra costs for hiring data scientists.
We have been able to make future cost planning such as loan borrowing by incorporating financial planning tools.
Additionally, data consolidation in one platform is cost-effective compared to holding data in multiple clouds and on-premises applications.

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Andrew Spisak

Director of Internal Audit

Sprouts Farmers MarketRetail, 10,001+ employees

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It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

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Rohit Narang

Assistant Vice President

HSBC Commercial BankingFinancial Services, 10,001+ employees

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Screenshots

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