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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Analytics Cloud

    Score8.1 out of 10
    N/AThe SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.

    $36

    per month per user

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Pricing
    SAP Analytics CloudSAP Crystal
    Editions & Modules
    SAP Analytics Cloud for Business Intelligence
    $36.00
    per month per user
    SAP Analytics Cloud for Planning
    Price upon request
    per month per user
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Offerings
    Pricing Offerings
    SAP Analytics CloudSAP Crystal
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    SAP Analytics CloudSAP Crystal
    Considered Both Products
    SAP
    Chose SAP Analytics Cloud
    Earlier I have used SAP Crystal for reporting. SAP Analytics Cloud is a next-gen business intelligence reporting tool with the capability of machine learning, interactive dashboards, and stories.
    Incentivized
    Chose SAP Analytics Cloud
    The solution very powerful, very interactive, designer is very good. Features like linked analysis, hierarchies are vey useful while analysing the data. The data wrangling options available in SAP Analytics cloud are also very powerful and they have very rich set of functions …
    Incentivized
    SAP
    Chose SAP Crystal
    I didn't make the decision in terms of selecting the software for the department. However, SAP Crystal is a great tool for a medium size department to increase their efficiency. There might be a different software on the market but I haven't used any similar software except …
    Incentivized
    Chose SAP Crystal
    It offers a balanced set of features and flexibility with a relatively low cost. Database connectivity makes it very useful for statistical analysis of your data. It's all about impressing the clients or higher-up people, such as the boss and it does that definitely. The …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    313 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    266 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    300 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    178 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    221 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    SAP Analytics CloudSAP Crystal
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    7.6
    357 Ratings
    7% below category average
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Pixel Perfect reports7.4302 Ratings8.0113 Ratings
    Customizable dashboards7.9345 Ratings6.7100 Ratings
    Report Formatting Templates7.4319 Ratings8.4117 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    7.5
    358 Ratings
    6% below category average
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Drill-down analysis7.9348 Ratings9.0117 Ratings
    Formatting capabilities7.3345 Ratings8.8135 Ratings
    Integration with R or other statistical packages6.9256 Ratings6.964 Ratings
    Report sharing and collaboration8.1334 Ratings8.6120 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    7.4
    339 Ratings
    10% below category average
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Publish to Web7.7290 Ratings9.191 Ratings
    Publish to PDF7.8321 Ratings9.4133 Ratings
    Report Versioning7.5282 Ratings7.994 Ratings
    Report Delivery Scheduling7.5278 Ratings8.997 Ratings
    Delivery to Remote Servers6.758 Ratings8.454 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    7.4
    343 Ratings
    8% below category average
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.8325 Ratings7.650 Ratings
    Location Analytics / Geographic Visualization7.5312 Ratings7.576 Ratings
    Predictive Analytics7.2312 Ratings7.841 Ratings
    Pattern Recognition and Data Mining7.099 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    8.2
    349 Ratings
    3% below category average
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Multi-User Support (named login)8.2323 Ratings8.481 Ratings
    Role-Based Security Model8.1331 Ratings8.480 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.1324 Ratings8.480 Ratings
    Report-Level Access Control8.2134 Ratings8.43 Ratings
    Single Sign-On (SSO)8.5327 Ratings8.940 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    7.4
    294 Ratings
    5% below category average
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Responsive Design for Web Access7.5283 Ratings6.163 Ratings
    Mobile Application6.8247 Ratings5.946 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.0274 Ratings6.060 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Analytics Cloud and SAP Crystal
    Feature
    SAP Analytics Cloud
    7.1
    66 Ratings
    9% below category average
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    REST API7.156 Ratings7.48 Ratings
    Javascript API7.049 Ratings8.437 Ratings
    iFrames7.143 Ratings7.18 Ratings
    Java API7.142 Ratings8.437 Ratings
    Themeable User Interface (UI)7.451 Ratings7.439 Ratings
    Customizable Platform (Open Source)6.843 Ratings8.433 Ratings
    Best Alternatives
    SAP Analytics CloudSAP Crystal
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Analytics CloudSAP Crystal
    Likelihood to Recommend
    8.1
    (382 ratings)
    6.7
    (159 ratings)
    Likelihood to Renew
    8.7
    (22 ratings)
    10.0
    (19 ratings)
    Usability
    7.7
    (307 ratings)
    7.1
    (31 ratings)
    Availability
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    4.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.3
    (73 ratings)
    8.6
    (21 ratings)
    In-Person Training
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Online Training
    5.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (9 ratings)
    8.8
    (14 ratings)
    Configurability
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (61 ratings)
    8.8
    (124 ratings)
    Data Sources
    8.1
    (61 ratings)
    9.2
    (129 ratings)
    Ease of integration
    6.0
    (1 ratings)
    7.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    SAP Analytics CloudSAP Crystal
    Likelihood to Recommend
    SAP
    >> Using SAC predictive analytics capabilities for inventory management in a Production line setup has helped generate Purchase Requisitions and Purchase Orders for raw or semi-finished goods without much head-banging into Demand management rules. It does it beautifully with seamless integration with HANA core MM and PP modules, along with BI integration. It has resulted in 30% greater warehouse storage capacity, thereby saving revenue from piled-up inventory and associated manpower costs. >> SAC sometimes shows latency in working out a large data set, thus giving a poor user experience compared to its competition. Also, it may occasionally show misinterpretations when embedding data from 3rd-party systems into the HANA core dataset.
    Incentivized
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Pros
    SAP
    • It makes it easier yo analyse order and related records easily.
    • We can easily maintain and track the performance of employees in organisation.
    • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
    Incentivized
    Read full review
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Cons
    SAP
    • Complexity in Data Modeling
    • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
    • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
    Incentivized
    Read full review
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We are planning to review the licensing as we have issues with SAC dealing with huge datasets. Analytics area is good for import models but when we have live connections in place that's when we have issue with SAC dealing with huge datasets in live be it BW or be it HANA models in the backend.
    Incentivized
    Read full review
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Usability
    SAP
    I landed on a 7 out of 10 for a few key reasons. The tool is flexible in the sense that we are using very very very (very) little off the shelf solutions and customizing to our needs. Users enjoy having the customized data actions, key variance calculations, and easy to use headcount/salary planning in the same tool. One downside is that users are hard to please when they are used to excel. SAP Analytics Cloud simply is not excel, and the flexibility of excel in a crunch is not there.
    Incentivized
    Read full review
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    SAP
    I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    SAP
    Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
    Incentivized
    Read full review
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    In-Person Training
    SAP
    Good videos and reference material available in SAP Portal.
    Incentivized
    Read full review
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    Online Training
    SAP
    In hindsight, it would have been easier to have someone there in person. Questions were answered, but with 11 participants, it got a bit chaotic online
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    SAP
    SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
    Incentivized
    Read full review
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting insights, and planning for the future. Power BI, made by Microsoft, can be used in the cloud or on your own computers. It fits well with Microsoft tools, is easy to use, and can do advanced data analysis. SAC has built-in planning tools, while Power BI needs extra tools for detailed planning
    Incentivized
    Read full review
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Contract Terms and Pricing Model
    SAP
    unit pricing
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Scalability
    SAP
    Is good for use across multiple locations. It allows users to access data and reports from anywhere, regardless of their location. Can consolidate data from various sources, including different SAP systems and external sources, which facilitates cross-location analysis. SAC enables access to data and models from SAP Datasphere to create new stories. Detailed permissions can be defined for cross-departmental use.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Professional Services
    SAP
    very simple
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    SAP
    • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
    • We now have more insight into the data, and people with little technical experience can easily build stories.
    Incentivized
    Read full review
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports