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SAP Analytics Cloud vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Analytics Cloud

    Score8.1 out of 10
    N/AThe SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.

    $36

    per month per user

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    SAP Analytics Cloud for Business Intelligence
    $36.00
    per month per user
    SAP Analytics Cloud for Planning
    Price upon request
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.—
    More Pricing Information
    Community Pulse
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    SAP
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    313 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    266 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    300 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    178 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    221 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    7.6
    357 Ratings
    7% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pixel Perfect reports7.4302 Ratings00 Ratings
    Customizable dashboards7.9345 Ratings00 Ratings
    Report Formatting Templates7.4319 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    7.5
    358 Ratings
    6% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Drill-down analysis7.9348 Ratings00 Ratings
    Formatting capabilities7.3345 Ratings00 Ratings
    Integration with R or other statistical packages6.9256 Ratings00 Ratings
    Report sharing and collaboration8.1334 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    7.4
    339 Ratings
    10% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Publish to Web7.7290 Ratings00 Ratings
    Publish to PDF7.8321 Ratings00 Ratings
    Report Versioning7.5282 Ratings00 Ratings
    Report Delivery Scheduling7.5278 Ratings00 Ratings
    Delivery to Remote Servers6.758 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    7.4
    343 Ratings
    8% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.8325 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.5312 Ratings00 Ratings
    Predictive Analytics7.2312 Ratings00 Ratings
    Pattern Recognition and Data Mining7.099 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    8.2
    349 Ratings
    3% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Multi-User Support (named login)8.2323 Ratings00 Ratings
    Role-Based Security Model8.1331 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.1324 Ratings00 Ratings
    Report-Level Access Control8.2134 Ratings00 Ratings
    Single Sign-On (SSO)8.5327 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    7.4
    294 Ratings
    4% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Responsive Design for Web Access7.5283 Ratings00 Ratings
    Mobile Application6.8247 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.0274 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Analytics Cloud and Splunk IT Service Intelligence (ITSI)
    Feature
    SAP Analytics Cloud
    7.1
    66 Ratings
    9% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    REST API7.156 Ratings00 Ratings
    Javascript API7.049 Ratings00 Ratings
    iFrames7.143 Ratings00 Ratings
    Java API7.142 Ratings00 Ratings
    Themeable User Interface (UI)7.451 Ratings00 Ratings
    Customizable Platform (Open Source)6.843 Ratings00 Ratings
    Best Alternatives
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    8.1
    (382 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    8.7
    (22 ratings)
    8.2
    (2 ratings)
    Usability
    7.7
    (307 ratings)
    10.0
    (1 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (73 ratings)
    8.9
    (2 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    5.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (9 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (61 ratings)
    -
    (0 ratings)
    Data Sources
    8.1
    (61 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Analytics CloudSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    SAP
    >> Using SAC predictive analytics capabilities for inventory management in a Production line setup has helped generate Purchase Requisitions and Purchase Orders for raw or semi-finished goods without much head-banging into Demand management rules. It does it beautifully with seamless integration with HANA core MM and PP modules, along with BI integration. It has resulted in 30% greater warehouse storage capacity, thereby saving revenue from piled-up inventory and associated manpower costs. >> SAC sometimes shows latency in working out a large data set, thus giving a poor user experience compared to its competition. Also, it may occasionally show misinterpretations when embedding data from 3rd-party systems into the HANA core dataset.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    SAP
    • It makes it easier yo analyse order and related records easily.
    • We can easily maintain and track the performance of employees in organisation.
    • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    SAP
    • Complexity in Data Modeling
    • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
    • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We are planning to review the licensing as we have issues with SAC dealing with huge datasets. Analytics area is good for import models but when we have live connections in place that's when we have issue with SAC dealing with huge datasets in live be it BW or be it HANA models in the backend.
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    SAP
    I landed on a 7 out of 10 for a few key reasons. The tool is flexible in the sense that we are using very very very (very) little off the shelf solutions and customizing to our needs. Users enjoy having the customized data actions, key variance calculations, and easy to use headcount/salary planning in the same tool. One downside is that users are hard to please when they are used to excel. SAP Analytics Cloud simply is not excel, and the flexibility of excel in a crunch is not there.
    Incentivized
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    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Reliability and Availability
    SAP
    I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
    Incentivized
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    Cisco
    No answers on this topic
    Performance
    SAP
    I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
    Incentivized
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    Cisco
    No answers on this topic
    Support Rating
    SAP
    Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
    Incentivized
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    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    In-Person Training
    SAP
    Good videos and reference material available in SAP Portal.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Online Training
    SAP
    In hindsight, it would have been easier to have someone there in person. Questions were answered, but with 11 participants, it got a bit chaotic online
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    SAP
    SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
    Incentivized
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    Cisco
    No answers on this topic
    Alternatives Considered
    SAP
    SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting insights, and planning for the future. Power BI, made by Microsoft, can be used in the cloud or on your own computers. It fits well with Microsoft tools, is easy to use, and can do advanced data analysis. SAC has built-in planning tools, while Power BI needs extra tools for detailed planning
    Incentivized
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    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
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    Contract Terms and Pricing Model
    SAP
    unit pricing
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Scalability
    SAP
    Is good for use across multiple locations. It allows users to access data and reports from anywhere, regardless of their location. Can consolidate data from various sources, including different SAP systems and external sources, which facilitates cross-location analysis. SAC enables access to data and models from SAP Datasphere to create new stories. Detailed permissions can be defined for cross-departmental use.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Professional Services
    SAP
    very simple
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    SAP
    • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
    • We now have more insight into the data, and people with little technical experience can easily build stories.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots