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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Build

    Score8 out of 10
    N/ASAP Build is a business application development and automation solution with a comprehensive suite of low-code, pro-code, and generative AI tools. SAP Build is for developers, IT professionals, and business users/citizen developers who want to create and customize business applications.

    $1.82

    per month per user

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
    Pricing
    SAP BuildServiceNow App Engine
    Editions & Modules
    SAP Build Process Automation - Standard User
    $1.82
    per month per user
    SAP Build Process Automation - Advanced User
    $15
    per month per user
    SAP Build Process Automation - Attended Automation
    $534
    per month
    SAP Build Process Automation - Unattended Automation
    $534
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP BuildServiceNow App Engine
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP BuildServiceNow App Engine
    Considered Both Products
    SAP
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    103 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    86 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    103 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    62 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    83 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    SAP BuildServiceNow App Engine
    Low-Code Development
    Comparison of Low-Code Development features of SAP Build and ServiceNow App Engine
    Feature
    SAP Build
    8.0
    100 Ratings
    5% below category average
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Visual Modeling8.092 Ratings7.312 Ratings
    Drag-and-drop Interfaces8.191 Ratings8.411 Ratings
    Platform Security8.394 Ratings8.412 Ratings
    Platform User Management7.895 Ratings8.012 Ratings
    Reusability7.895 Ratings8.411 Ratings
    Platform Scalability7.996 Ratings8.312 Ratings
    Best Alternatives
    SAP BuildServiceNow App Engine
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP BuildServiceNow App Engine
    Likelihood to Recommend
    8.0
    (98 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (95 ratings)
    8.2
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.4
    (5 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SAP BuildServiceNow App Engine
    Likelihood to Recommend
    SAP
    SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.
    Incentivized
    Read full review
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Pros
    SAP
    • SAP Build Workzone is a cloud ready service that it can provide access to users over cloud. It really liked it because for Non-SAP users they don't need to have seperate logins to access SAP systems
    • SAP Build LCNC helps to create an app either from scratch or take reference from existing apps and develop on top of it
    • SAP Build Code is pro-developer tool helps for creating enterprise ready web apps
    Incentivized
    Read full review
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Cons
    SAP
    • Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
    • Licensing is a little bit confusing.
    • From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.
    Incentivized
    Read full review
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP Build that enables rapid creation of enterprise-grade applications, automations, and business sites. It empowers both business users and developers to collaborate effectively while leveraging SAP-grade security, identity, and integration capabilities. SAP Build integrates seamlessly with SAP systems, supports governance and lifecycle management, and accelerates digital transformation by reducing development time and effort.
    Incentivized
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    SAP
    The overall re-usability is very good for SAP Build app. Rating 9 shows that it is very effectively uses the No code or low code functionality. Drag and drop of UI components is very effective in this SAP Build app. No prior coding experience is needed but to develop some logic flow you need to be very logical and optimistic thinker
    Incentivized
    Read full review
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Support Rating
    SAP
    There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.
    Incentivized
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Online Training
    SAP
    Online training helped to understand the drag and drop processes, building UI. Creating a workflow and process automation. Developing workflow and deploying WF. Helped to reduce the errors. It helped to understand the training easily. And online training gave good insights for low code no code solutions and create actions, forms.
    Read full review
    ServiceNow
    No answers on this topic
    Implementation Rating
    SAP
    Yes we are implementing a custom solution of Customer PO on sap build code and BPA
    Incentivized
    Read full review
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Seamlessly connected to SAP S4 Hana systems and development and deployment is easy as compared to Microsoft Visual Studio. Low code no code facility is awesome in SAP Build app where as in Visual Studio drag and drop of components is provided but still needs to write bulky code for functionality. Performance is better for SAP Build app.
    Read full review
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Scalability
    SAP
    No answers on this topic
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    SAP
    • SAP Build apps has a high ROI. Development is fast and cloud pricing is good.
    • Business objectives are handled better than any other solution for custom app development in the SAP ecosystem.
    • Process Automation workflows are very fast to develop, mostly graphically, and work very well.
    Incentivized
    Read full review
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    ScreenShots

    SAP Build Screenshots

    Screenshot of the SAP Build Portfolio, which includes:
1- SAP Build Apps to create business application
2- SAP Build Process Automation to automate end to end business processes
3- SAP Build Work Zone to design and create business sites