SAP Build vs. ServiceNow App Engine

SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.

Incentivized

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

• SAP Build Workzone is a cloud ready service that it can provide access to users over cloud. It really liked it because for Non-SAP users they don't need to have seperate logins to access SAP systems
• SAP Build LCNC helps to create an app either from scratch or take reference from existing apps and develop on top of it
• SAP Build Code is pro-developer tool helps for creating enterprise ready web apps

Incentivized

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
• Licensing is a little bit confusing.
• From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

SAP Build that enables rapid creation of enterprise-grade applications, automations, and business sites. It empowers both business users and developers to collaborate effectively while leveraging SAP-grade security, identity, and integration capabilities. SAP Build integrates seamlessly with SAP systems, supports governance and lifecycle management, and accelerates digital transformation by reducing development time and effort.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

SAP Build app developed using drag and drop interface and it is easy to for every one to use. Yes, but still prior knowledge is required for logic development and process flow automation. UI design part is easy but the mapping and the process flow needs to be mapped accurately so that desired results get

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

Online training helped to understand the drag and drop processes, building UI. Creating a workflow and process automation. Developing workflow and deploying WF. Helped to reduce the errors. It helped to understand the training easily. And online training gave good insights for low code no code solutions and create actions, forms.

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

SAP Build stacks up well against the others in terms of what our business needs in order to succeed. It's more of a necessity than the others, but we keep them in mind as we utilize SAP Build. SAP Build's fluidity is great, but it could also be due to our lead user of the softwarre.

Incentivized

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

It is scalable but not reliable

Incentivized

• SAP Build apps has a high ROI. Development is fast and cloud pricing is good.
• Business objectives are handled better than any other solution for custom app development in the SAP ecosystem.
• Process Automation workflows are very fast to develop, mostly graphically, and work very well.

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized