SAP Build vs. ServiceNow App Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Build
Score 8.1 out of 10
N/A
SAP Build is a business application development and automation solution with a comprehensive suite of low-code, pro-code, and generative AI tools. SAP Build is for developers, IT professionals, and business users/citizen developers who want to create and customize business applications.
$1.82
per month per user
ServiceNow App Engine
Score 8.1 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Pricing
SAP BuildServiceNow App Engine
Editions & Modules
SAP Build Process Automation - Standard User
$1.82
per month per user
SAP Build Process Automation - Advanced User
$15
per month per user
SAP Build Process Automation - Attended Automation
$534
per month
SAP Build Process Automation - Unattended Automation
$534
per month
No answers on this topic
Offerings
Pricing Offerings
SAP BuildServiceNow App Engine
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP BuildServiceNow App Engine
Features
SAP BuildServiceNow App Engine
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
SAP Build
8.1
101 Ratings
3% below category average
ServiceNow App Engine
8.1
12 Ratings
3% below category average
Visual Modeling8.193 Ratings7.212 Ratings
Drag-and-drop Interfaces8.392 Ratings8.411 Ratings
Platform Security8.395 Ratings8.412 Ratings
Platform User Management7.996 Ratings8.012 Ratings
Reusability7.896 Ratings8.411 Ratings
Platform Scalability8.097 Ratings8.212 Ratings
Best Alternatives
SAP BuildServiceNow App Engine
Small Businesses
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP BuildServiceNow App Engine
Likelihood to Recommend
8.2
(99 ratings)
8.3
(13 ratings)
Likelihood to Renew
8.5
(6 ratings)
-
(0 ratings)
Usability
7.8
(96 ratings)
8.2
(9 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.4
(5 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
SAP BuildServiceNow App Engine
Likelihood to Recommend
SAP
SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.
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ServiceNow
I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
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Pros
SAP
  • SAP Build Workzone is a cloud ready service that it can provide access to users over cloud. It really liked it because for Non-SAP users they don't need to have seperate logins to access SAP systems
  • SAP Build LCNC helps to create an app either from scratch or take reference from existing apps and develop on top of it
  • SAP Build Code is pro-developer tool helps for creating enterprise ready web apps
Read full review
ServiceNow
  • App Engine can be used by non-developers to create Applications on the go, without coding.
  • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
  • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
Read full review
Cons
SAP
  • Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
  • Licensing is a little bit confusing.
  • From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.
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ServiceNow
  • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
  • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
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Likelihood to Renew
SAP
SAP Build that enables rapid creation of enterprise-grade applications, automations, and business sites. It empowers both business users and developers to collaborate effectively while leveraging SAP-grade security, identity, and integration capabilities. SAP Build integrates seamlessly with SAP systems, supports governance and lifecycle management, and accelerates digital transformation by reducing development time and effort.
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ServiceNow
There are limited use cases where we are just using the service now app engine as of now
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Usability
SAP
The overall re-usability is very good for SAP Build app. Rating 9 shows that it is very effectively uses the No code or low code functionality. Drag and drop of UI components is very effective in this SAP Build app. No prior coding experience is needed but to develop some logic flow you need to be very logical and optimistic thinker
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ServiceNow
Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
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Reliability and Availability
SAP
No answers on this topic
ServiceNow
Almost 100% available on time
Read full review
Support Rating
SAP
There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.
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ServiceNow
They tried their best to resolve our queries every time we contacted them about any technical support
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Online Training
SAP
Online training helped to understand the drag and drop processes, building UI. Creating a workflow and process automation. Developing workflow and deploying WF. Helped to reduce the errors. It helped to understand the training easily. And online training gave good insights for low code no code solutions and create actions, forms.
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ServiceNow
No answers on this topic
Implementation Rating
SAP
Yes we are implementing a custom solution of Customer PO on sap build code and BPA
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ServiceNow
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
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Alternatives Considered
SAP
Seamlessly connected to SAP S4 Hana systems and development and deployment is easy as compared to Microsoft Visual Studio. Low code no code facility is awesome in SAP Build app where as in Visual Studio drag and drop of components is provided but still needs to write bulky code for functionality. Performance is better for SAP Build app.
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ServiceNow
There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
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Scalability
SAP
No answers on this topic
ServiceNow
It is scalable but not reliable
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Return on Investment
SAP
  • SAP Build apps has a high ROI. Development is fast and cloud pricing is good.
  • Business objectives are handled better than any other solution for custom app development in the SAP ecosystem.
  • Process Automation workflows are very fast to develop, mostly graphically, and work very well.
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ServiceNow
  • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
  • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
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ScreenShots

SAP Build Screenshots

Screenshot of the SAP Build Portfolio, which includes:
1- SAP Build Apps to create business application
2- SAP Build Process Automation to automate end to end business processes
3- SAP Build Work Zone to design and create business sites