SAP Business Network vs. Socialtext (discontinued)

If your organization processes a large number of purchase orders and invoices every month/year, SAP Business Network is very effective, whereas smaller vendors without strong IT support sometimes struggle with setup and ongoing use. making onboarding and training a barrier.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• The clients can link with different systems and data sources, making the functioning of various processes more accessible and more efficient.
• The audience can interact with high-performance and meaningful analytics that reveal all the critical indicators of influencers and campaigns based on the data/information approach.
• It includes a marketplace for brands, which makes the search process easier to find companies to partner with.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• User Interface Complexity This interface can feel overwhelming and difficult to use, mainly for new users. A more streamlined, role-specific layout will help decrease the learning curve and enhance productivity.
• Limited Small Vendor Integration for smaller vendors to adopt. Introducing a Modified or simplified version for smaller suppliers will make it more accessible.
• Enhanced Predictive Analytics and Automation—The platform's predictive capabilities are limited, particularly in demand risk assessment.
• Adding advanced automation analytics will help users proactively address supply chain needs.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support by errors of static ecats are not really helpfull

Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Before we chose SAP Business Network, we looked at Oracle Supply Chain Management Cloud and Infor Supply Chain Management. While SAP Business Network boasted robust features, the fact that our existing ERP system could be integrated with the tool in a better fashion, and it was more intuitive, sealed the deal for us.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
• The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
• Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions