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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Business Network

    Score8.4 out of 10
    N/ASAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.N/A

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    SAP Business NetworkZimbra
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Business NetworkZimbra
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Business NetworkZimbra
    Considered Both Products
    SAP
    No answer on this topic
    Synacor
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    51 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    SAP Business NetworkZimbra
    Project Management
    Comparison of Project Management features of SAP Business Network and Zimbra by Synacor
    Feature
    SAP Business Network
    -
    Ratings
    Zimbra by Synacor
    9.0
    6 Ratings
    16% above category average
    Task Management00 Ratings9.86 Ratings
    Gantt Charts00 Ratings8.13 Ratings
    Scheduling00 Ratings9.85 Ratings
    Workflow Automation00 Ratings7.23 Ratings
    Mobile Access00 Ratings9.76 Ratings
    Search00 Ratings9.86 Ratings
    Visual planning tools00 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of SAP Business Network and Zimbra by Synacor
    Feature
    SAP Business Network
    -
    Ratings
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Chat00 Ratings7.07 Ratings
    Notifications00 Ratings5.18 Ratings
    Discussions00 Ratings2.07 Ratings
    Surveys00 Ratings7.72 Ratings
    Internal knowledgebase00 Ratings7.73 Ratings
    Integrates with GoToMeeting00 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of SAP Business Network and Zimbra by Synacor
    Feature
    SAP Business Network
    -
    Ratings
    Zimbra by Synacor
    5.5
    10 Ratings
    37% below category average
    Versioning00 Ratings5.19 Ratings
    Video files00 Ratings1.29 Ratings
    Audio files00 Ratings1.29 Ratings
    Document collaboration00 Ratings5.19 Ratings
    Access control00 Ratings8.75 Ratings
    Advanced security features00 Ratings9.76 Ratings
    Integrates with Google Drive00 Ratings6.62 Ratings
    Device sync00 Ratings6.64 Ratings
    Best Alternatives
    SAP Business NetworkZimbra
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Business NetworkZimbra
    Likelihood to Recommend
    8.3
    (52 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (25 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SAP Business NetworkZimbra
    Likelihood to Recommend
    SAP
    SAP Business Network provides an end-to-end experience to connect and be transparent with suppliers from across the globe. There is no other product that can be compared to this and that has a wide range of offerings such as SAP Business Network. Although it is versatile and supports many business use cases the learning curve is deep and it will be difficult for new suppliers to get used to the platform. If you are suppliers with whom you just have one transaction and need to maintain the track record for those details, it's better not to use SAP Business Network because the suppliers will not be willing to learn to use the platform to submit the invoices just for one purchase order. But there is a solution for this as well you can ask the suppliers to submit the invoices to you through email and send paper invoices from SAP buying and invoicing. The PO and invoice will be sent to a private supplier account. Your supplier doesn't have to login but you still get to maintain the details on SAP Business Network. Even in these cases, SAP Business Network has a solution in the form of a private account.
    Incentivized
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    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
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    Pros
    SAP
    • Real-time order tracking: When a purchase order is created, suppliers can confirm it directly in the system. We can then see the status immediately without having to chase them via email.
    • Supplier interaction: Vendors can upload shipping details, update delivery dates, or report issues directly on the platform.
    • Analytics and insights: Aystem provides dashboards that show spend by category, supplier performance, and payment cycle.
    Incentivized
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    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    SAP
    • It takes new users some time to go through the interface, especially if they have not dealt with similar software before.
    • It may still appear that customization options are somewhat restricted compared with other websites.
    • In addition, small businesses or start-ups could face higher subscription costs and, in full force, limit themselves to the quality of the social network.
    Incentivized
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    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Likelihood to Renew
    SAP
    I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.
    Incentivized
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    Synacor
    No answers on this topic
    Usability
    SAP
    There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice
    Incentivized
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    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Support Rating
    SAP
    Support by errors of static ecats are not really helpfull
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    Synacor
    No answers on this topic
    Implementation Rating
    SAP
    Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
    Incentivized
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    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Alternatives Considered
    SAP
    SAP Business Network stands out compared to all other platforms like Oracle SCM, Ariba, and Coupa due to its comprehensive visibility, robust collaboration tools, and extensive supplier network. Unlike Oracle SCM, which is optimized for its own -heavy supply chains, SAP Business Network provides a more versatile, end-to-end solution, enabling transparency and responsiveness across diverse industries. Compared to Ariba.
    Incentivized
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    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Return on Investment
    SAP
    • SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
    • The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
    • Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.
    Incentivized
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    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    ScreenShots

    Zimbra Screenshots

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