SAP Business One vs. Zoho Books

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Business One
Score 7.9 out of 10
N/A
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
$99
per month
Zoho Books
Score 8.0 out of 10
N/A
Zoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. The vendor offers a 14 day free trial.
$0
For businesses with turnover <50K USD per annum
Pricing
SAP Business OneZoho Books
Editions & Modules
Limited
$99.00
per month
Starter
$110.00
per month
Pro
$132.00
per month
Free
$0
For businesses with turnover <50K USD per annum
Standard
$15
Per Organization/Month, Billed Annually
Professional
$40
Per Organization/Month, Billed Annually
Premium
$60
Per Organization/Month, Billed Annually
Offerings
Pricing Offerings
SAP Business OneZoho Books
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$15 Per Organization/Month, Billed Annually
Additional Details—Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
More Pricing Information
Community Pulse
SAP Business OneZoho Books
Top Pros
Top Cons
Features
SAP Business OneZoho Books
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP Business One
10.0
9 Ratings
32% above category average
Zoho Books
-
Ratings
Pay calculation10.08 Ratings00 Ratings
Benefit plan administration10.07 Ratings00 Ratings
Direct deposit files10.08 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Business One
5.3
35 Ratings
31% below category average
Zoho Books
6.0
14 Ratings
16% below category average
API for custom integration4.233 Ratings6.014 Ratings
Plug-ins6.333 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Business One
7.1
39 Ratings
13% below category average
Zoho Books
9.3
23 Ratings
17% above category average
Single sign-on capability7.032 Ratings10.018 Ratings
Role-based user permissions7.339 Ratings8.622 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Business One
6.3
40 Ratings
10% below category average
Zoho Books
7.8
22 Ratings
3% above category average
Dashboards4.636 Ratings7.222 Ratings
Standard reports6.340 Ratings7.221 Ratings
Custom reports8.036 Ratings9.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP Business One
5.1
41 Ratings
40% below category average
Zoho Books
8.3
23 Ratings
11% above category average
Accounts payable7.841 Ratings8.221 Ratings
Accounts receivable7.840 Ratings9.122 Ratings
Global Financial Support7.026 Ratings00 Ratings
Primary and Secondary Ledgers7.026 Ratings00 Ratings
Journals and Reconciliations6.633 Ratings00 Ratings
Configurable Accounting6.131 Ratings00 Ratings
Standardized Processes7.036 Ratings00 Ratings
Cash management00 Ratings8.021 Ratings
Bank reconciliation00 Ratings5.820 Ratings
Expense management00 Ratings7.421 Ratings
Time tracking00 Ratings6.013 Ratings
Multi-currency support00 Ratings10.012 Ratings
Regulations compliance00 Ratings10.011 Ratings
Self-service portal00 Ratings10.015 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP Business One
7.5
40 Ratings
5% below category average
Zoho Books
6.5
12 Ratings
8% below category average
Inventory tracking6.540 Ratings6.012 Ratings
Automatic reordering8.128 Ratings7.07 Ratings
Location management7.337 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP Business One
6.4
38 Ratings
19% below category average
Zoho Books
8.3
20 Ratings
11% above category average
Pricing7.337 Ratings7.017 Ratings
Order entry7.338 Ratings9.016 Ratings
Credit card processing8.522 Ratings9.017 Ratings
Cost of goods sold7.338 Ratings8.016 Ratings
Order Orchestration7.030 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP Business One
5.9
34 Ratings
23% below category average
Zoho Books
-
Ratings
Billing Management6.129 Ratings00 Ratings
Cash and Asset Management3.226 Ratings00 Ratings
Travel & Expense Management8.821 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting2.225 Ratings00 Ratings
Period Close8.031 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
SAP Business One
7.0
19 Ratings
8% below category average
Zoho Books
-
Ratings
Budgeting and Forecasting7.017 Ratings00 Ratings
Project Costing7.016 Ratings00 Ratings
Cost Capture7.016 Ratings00 Ratings
Capital Project Management7.011 Ratings00 Ratings
Customer Contract Compliance7.014 Ratings00 Ratings
Project Revenue Recognition6.116 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP Business One
8.9
15 Ratings
26% above category average
Zoho Books
-
Ratings
Project Planning and Scheduling7.014 Ratings00 Ratings
Task Insight for Project Managers10.011 Ratings00 Ratings
Project Mobile Functionality10.010 Ratings00 Ratings
Definable Resource Pools10.08 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP Business One
7.7
15 Ratings
2% above category average
Zoho Books
-
Ratings
Award Lifecycle Management7.09 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP Business One
8.1
16 Ratings
15% above category average
Zoho Books
-
Ratings
Bids Analyzed and Compared9.310 Ratings00 Ratings
Contract Authoring7.511 Ratings00 Ratings
Contract Repository8.69 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.213 Ratings00 Ratings
Supplier Management7.012 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP Business One
8.0
8 Ratings
20% above category average
Zoho Books
-
Ratings
Risk Repository8.36 Ratings00 Ratings
Control Management8.97 Ratings00 Ratings
Control Efficiency Assessments7.76 Ratings00 Ratings
Issue Detection8.37 Ratings00 Ratings
Remediation and Certification7.76 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP Business One
6.9
20 Ratings
1% above category average
Zoho Books
-
Ratings
Transportation Planning and Optimization6.213 Ratings00 Ratings
Transportation Execution Management6.211 Ratings00 Ratings
Trade and Customs Management7.011 Ratings00 Ratings
Fulfillment Management6.816 Ratings00 Ratings
Warehouse Workforce Management6.213 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP Business One
8.3
19 Ratings
10% above category average
Zoho Books
-
Ratings
Production Process Design8.217 Ratings00 Ratings
Production Management8.218 Ratings00 Ratings
Configuration Management7.613 Ratings00 Ratings
Work Execution8.215 Ratings00 Ratings
Manufacturing Costs8.215 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP Business One
6.4
23 Ratings
12% below category average
Zoho Books
-
Ratings
Forecasting6.322 Ratings00 Ratings
Inventory Planning6.323 Ratings00 Ratings
Performance Monitoring6.017 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP Business One
9.0
15 Ratings
21% above category average
Zoho Books
-
Ratings
Proposal Management6.012 Ratings00 Ratings
Product Master Data Management7.013 Ratings00 Ratings
Best Alternatives
SAP Business OneZoho Books
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Business OneZoho Books
Likelihood to Recommend
7.7
(46 ratings)
6.7
(24 ratings)
Likelihood to Renew
4.6
(9 ratings)
-
(0 ratings)
Usability
7.1
(11 ratings)
6.7
(6 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(11 ratings)
5.3
(5 ratings)
In-Person Training
7.7
(2 ratings)
-
(0 ratings)
Online Training
4.5
(2 ratings)
-
(0 ratings)
Implementation Rating
2.9
(24 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Business OneZoho Books
Likelihood to Recommend
SAP
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
Read full review
Zoho
If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Read full review
Pros
SAP
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
Read full review
Zoho
  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Read full review
Cons
SAP
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
Read full review
Zoho
  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Read full review
Likelihood to Renew
SAP
As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
Read full review
Zoho
No answers on this topic
Usability
SAP
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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Zoho
Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
Read full review
Reliability and Availability
SAP
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Read full review
Zoho
No answers on this topic
Performance
SAP
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Read full review
Zoho
No answers on this topic
Support Rating
SAP
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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Zoho
The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
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In-Person Training
SAP
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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Zoho
No answers on this topic
Online Training
SAP
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Read full review
Zoho
No answers on this topic
Implementation Rating
SAP
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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Zoho
No answers on this topic
Alternatives Considered
SAP
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
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Zoho
We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
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Scalability
SAP
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Read full review
Zoho
No answers on this topic
Return on Investment
SAP
  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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Zoho
  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Read full review
ScreenShots

Zoho Books Screenshots

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