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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Spotfire

    Score7.8 out of 10
    N/ASpotfire, formerly known as TIBCO Spotfire, is a visual data science platform that combines visual analytics, data science, and data wrangling, so users can analyze data at-rest and at-scale to solve complex industry-specific problems.N/A
    Pricing
    SAP CrystalSpotfire
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP CrystalSpotfire
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.For Enterprise engagements, contact Spotfire directly for a custom price quote.
    More Pricing Information
    Community Pulse
    SAP CrystalSpotfire
    Considered Both Products
    SAP
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    92%
    Would buy again
    46 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    98%
    Delivers good value for the price
    39 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    94%
    Implementation went as expected
    33 Answers
    Features
    SAP CrystalSpotfire
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Spotfire
    -
    Ratings
    Pixel Perfect reports8.0113 Ratings00 Ratings
    Customizable dashboards6.7100 Ratings00 Ratings
    Report Formatting Templates8.4117 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Spotfire
    -
    Ratings
    Drill-down analysis9.0117 Ratings00 Ratings
    Formatting capabilities8.8135 Ratings00 Ratings
    Integration with R or other statistical packages6.964 Ratings00 Ratings
    Report sharing and collaboration8.6120 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Spotfire
    -
    Ratings
    Publish to Web9.191 Ratings00 Ratings
    Publish to PDF9.4133 Ratings00 Ratings
    Report Versioning7.994 Ratings00 Ratings
    Report Delivery Scheduling8.997 Ratings00 Ratings
    Delivery to Remote Servers8.454 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Spotfire
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings00 Ratings
    Predictive Analytics7.841 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Spotfire
    -
    Ratings
    Multi-User Support (named login)8.481 Ratings00 Ratings
    Role-Based Security Model8.480 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings00 Ratings
    Report-Level Access Control8.43 Ratings00 Ratings
    Single Sign-On (SSO)8.940 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Spotfire
    -
    Ratings
    Responsive Design for Web Access6.163 Ratings00 Ratings
    Mobile Application5.946 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    Spotfire
    -
    Ratings
    REST API7.48 Ratings00 Ratings
    Javascript API8.437 Ratings00 Ratings
    iFrames7.18 Ratings00 Ratings
    Java API8.437 Ratings00 Ratings
    Themeable User Interface (UI)7.439 Ratings00 Ratings
    Customizable Platform (Open Source)8.433 Ratings00 Ratings
    Platform Connectivity
    Comparison of Platform Connectivity features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    -
    Ratings
    Spotfire
    7.2
    8 Ratings
    15% below category average
    Connect to Multiple Data Sources00 Ratings7.88 Ratings
    Extend Existing Data Sources00 Ratings7.48 Ratings
    Automatic Data Format Detection00 Ratings7.88 Ratings
    MDM Integration00 Ratings6.05 Ratings
    Data Exploration
    Comparison of Data Exploration features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    -
    Ratings
    Spotfire
    9.1
    8 Ratings
    8% above category average
    Visualization00 Ratings9.08 Ratings
    Interactive Data Analysis00 Ratings9.28 Ratings
    Data Preparation
    Comparison of Data Preparation features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    -
    Ratings
    Spotfire
    7.4
    8 Ratings
    10% below category average
    Interactive Data Cleaning and Enrichment00 Ratings7.28 Ratings
    Data Transformations00 Ratings8.08 Ratings
    Data Encryption00 Ratings7.05 Ratings
    Built-in Processors00 Ratings7.55 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    -
    Ratings
    Spotfire
    7.6
    8 Ratings
    11% below category average
    Multiple Model Development Languages and Tools00 Ratings7.57 Ratings
    Automated Machine Learning00 Ratings8.55 Ratings
    Single platform for multiple model development00 Ratings7.68 Ratings
    Self-Service Model Delivery00 Ratings6.76 Ratings
    Model Deployment
    Comparison of Model Deployment features of SAP Crystal and Spotfire
    Feature
    SAP Crystal
    -
    Ratings
    Spotfire
    7.4
    7 Ratings
    14% below category average
    Flexible Model Publishing Options00 Ratings7.87 Ratings
    Security, Governance, and Cost Controls00 Ratings7.07 Ratings
    Best Alternatives
    SAP CrystalSpotfire
    Small Businesses
    Cyfe
    Score4 out of 10
    RapidMiner
    Score8.9 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Anaconda
    Score8.8 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    IBM Watson Studio
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalSpotfire
    Likelihood to Recommend
    6.7
    (159 ratings)
    8.4
    (351 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    9.6
    (30 ratings)
    Usability
    7.1
    (31 ratings)
    8.0
    (27 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (14 ratings)
    Performance
    8.0
    (1 ratings)
    7.1
    (14 ratings)
    Support Rating
    8.6
    (21 ratings)
    8.7
    (27 ratings)
    In-Person Training
    10.0
    (1 ratings)
    8.3
    (52 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (55 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    8.4
    (17 ratings)
    Configurability
    8.0
    (1 ratings)
    7.1
    (3 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    8.5
    (36 ratings)
    Data Sources
    9.2
    (129 ratings)
    9.3
    (36 ratings)
    Ease of integration
    7.0
    (1 ratings)
    7.0
    (2 ratings)
    Product Scalability
    7.0
    (1 ratings)
    7.0
    (4 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    SAP CrystalSpotfire
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
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    Cloud Software Group
    A high level of data integration is available here it supports various data sources and so on. Collaborating features allow users to give access to the dashboard and merge data analytics with other team members. It can meet the demands of both small and large size business enterprises. A customized dashboard and reports are provided to meet the specific needs and get support of extensibility through APIs and customized scripts.
    Incentivized
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    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
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    Cloud Software Group
    • It has the best coding integration (python, R) of any BI product
    • The ability to work with very large datasets (10 mil+) is better than competitors
    • Export options are more complete and have better functionality
    • The data canvas is the best tool to join and transform data vs. competitors
    Incentivized
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    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
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    Cloud Software Group
    • The donut chart is I guess a powerful illustrations but I hope it should be done quite simple in Spotfire. But in Spotfire there are lots of steps involve just to build a simple donut chart.
    • Table calculation (like Row or Column Differences) should be made simple or there should be drag and drop function for Table Calculation. No need for scripting.
    • Information Link should be changed. If new columns are added to the table just refreshing the data should be able to capture the new column. No need extra step to add column
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Cloud Software Group
    -Easy to distribute information throughout the enterprise using the webplayer. -Ad hoc analysis is possible throughout the enterprise using business author in the webplayer or the thick client. -Low level of support needed by IT team. Access interfaces with LDAP and numerous other authentication methods. -Possible to continually extend the platform with JavaScript, R scripts, HTML, and custom extensions. -Ability to standardize data logic through pre-built queries in the Information Designer. Everyone in the enterprise is using the same logic -Tagging and bookmarking data allows for quick sharing of insights. -Integration with numerous data sources... flat files, data bases, big data, images, etc. -Much improved mapping capability. Also includes the ability to apply data points over any image.
    Read full review
    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
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    Cloud Software Group
    Basic tasks like generating meaningful information from large sets of raw data are very easy. The next step of linking to multiple live data sources and linking those tables and performing on the fly analysis of the imported data is understandably more difficult.
    Incentivized
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    Reliability and Availability
    SAP
    No answers on this topic
    Cloud Software Group
    Even though, it's a rather stable and predictable tool that's also fast, it does have some bugs and inconsistencies that shut down the system. Depending on the details, it could happen as often as 2-3 times a week, especially during the development period.
    Read full review
    Performance
    SAP
    No answers on this topic
    Cloud Software Group
    Generally, the Spotfire client runs with very good performance. There are factors that could affect performance, but normally has to do with loading large analysis files from the library if the database is located some distance away and your global network is not optimal. Once you have your data table(s) loaded in the client application, usually the application is quite good performance-wise.
    Read full review
    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    Cloud Software Group
    Support has been helpful with issues. Support seems to know their product and its capabilities. It would also seem that they have a good sense of the context of the problem; where we are going with this issue and what we want the end outcome to be.
    Incentivized
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    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    Cloud Software Group
    The instructor was very in depth and provided relevant training to business users on how to create visualizations. They showed us how to alter settings and filter views, and provided resources for future questions. However, the instructor failed to cover data sources, connecting to data, etc. While it was helpful to see how users can use the data to create reports, they failed to properly instruct us on how to get the dataset in to begin with. We are still trying to figure out connections to certain databases (we have multiple different types).
    Incentivized
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    Online Training
    SAP
    No answers on this topic
    Cloud Software Group
    The online training is good, provides a good base of knowledge. The video demonstrations were well-done and easy to follow along. Provided exercises are good as well, but I think there could be more challenging exercises. The training has also gone up in price significantly in the last 3 years (in USD, which hurts us even more in Canada), and I'm not sure it is worth the money it now costs (it is worth how much it cost 3 years ago, but not double that.)
    Incentivized
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    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    Cloud Software Group
    The original architecture I created for our implementation had only a particular set of internal business units in mind. Over the years, Spotfire gained in popularity in our company and was being utilized across many more business units. Soon, its usage went beyond what the original architectural implementation could provide. We've since learned about how the product is used by the different teams and are currently in the middle of rolling out a new architecture. I suggest:
    • Have clearly defined service level agreements with all the teams that will use Spotfire. Your business intelligence group might only need availability during normal working hours, but your production support group might need 24/7 availability. If these groups share one Spotfire server, maintenance of that server might be a problem.
    • Know the different types of data you will be working with. One group might be working with "public" data while another group might work with sensitive data. Design your Library accordingly and with the proper permissions.
    • Know the roles of the users of Spotfire. Will there only be a small set of report writers or does everyone have write access to the Library?
    • ALWAYS add a timestamp prompt to your reports. You don't want multiple users opening a report that will try and pull down millions of rows of data to their local workstations. Another option, of course, is to just hard code a time range in the backing database view (i.e. where activity_date >= sysdate - 90, etc.), but I'd rather educate/train the user base if possible.
    • This probably goes without saying, but if possible, point to a separate reporting database or a logical standby database. You don't want the company pounding on your primaries and take down your order system.
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    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Cloud Software Group
    Spotfire is significantly ahead of both products from an ETL and data ingestion capability. Spotfire also has substantially better visualizations than Power BI, and although the native visualizations aren't as flexible in Tableau, Spotfire enables users to create completely custom javascript visaualizations, which neither Tableau or Power BI has. Tableau and Power BI are likely only superior to Spotfire with respect to embedded analysis on a website.
    Read full review
    Scalability
    SAP
    No answers on this topic
    Cloud Software Group
    In an enterprise architecture, if Spotfire Advanced Data services(Composite Studio),data marts can be managed optimally and scalability in a data perspective is great. As the web player/consumer is directly proportional to RAM, if the enterprise can handle RAM requirement accomodating fail over mechanisms appropraitely, it is definitely scalable,
    Incentivized
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    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
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    Cloud Software Group
    • It is costly, so not suitable for small scale implementations.
    • Dashboards are as good as the developer, so need experience to get most out of it
    • You need to be on Spotfire 11 at least to implement out of the box visualizations
    • Integration with Python and R is a game changer, it comes very handy to onboard data scientists without much hassle
    • performance is exceptionally well.
    • Secure
    Incentivized
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    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

    Spotfire Screenshots

    Screenshot of Smart Visual AnalyticsScreenshot of Geospatial AnalyticsScreenshot of Intelligent Data WranglingScreenshot of Point-and-click Data ScienceScreenshot of Real-time Streaming Analytics