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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Enable Now

    Score8 out of 10
    N/AA tool for creating and distributing enablement content, used to improve software programs' adoption by providing interactive e-learning content. Content authors and key users can create content like eLearning, simulations, and documentation, with AI-supported text creation and machine translation.

    $0

    UserIQ

    Score8 out of 10
    N/AUserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journeyN/A
    Pricing
    SAP Enable NowUserIQ
    Editions & Modules
    SAP Enable Now, author option
    $0
    SAP Enable Now, consumption option
    $0
    SAP Enable Now, cloud edition
    $0
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Enable NowUserIQ
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    SAP Enable NowUserIQ
    Security
    Comparison of Security features of SAP Enable Now and UserIQ
    Feature
    SAP Enable Now
    -
    Ratings
    UserIQ
    10.0
    3 Ratings
    16% above category average
    Role-based user permissions00 Ratings10.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SAP Enable Now and UserIQ
    Feature
    SAP Enable Now
    -
    Ratings
    UserIQ
    9.3
    5 Ratings
    7% above category average
    API00 Ratings7.14 Ratings
    Integration with Salesforce.com00 Ratings10.03 Ratings
    Integration with Marketo00 Ratings9.01 Ratings
    Integration with Eloqua00 Ratings10.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of SAP Enable Now and UserIQ
    Feature
    SAP Enable Now
    -
    Ratings
    UserIQ
    7.8
    4 Ratings
    11% below category average
    Product usage00 Ratings8.04 Ratings
    Help desk / support tickets00 Ratings7.54 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of SAP Enable Now and UserIQ
    Feature
    SAP Enable Now
    -
    Ratings
    UserIQ
    8.0
    4 Ratings
    7% below category average
    NPS surveys00 Ratings7.14 Ratings
    Sponsor tracking00 Ratings9.01 Ratings
    Customer profiles00 Ratings8.53 Ratings
    Automated workflow00 Ratings6.14 Ratings
    Internal collaboration00 Ratings9.02 Ratings
    Customer health scoring00 Ratings9.04 Ratings
    Customer segmentation00 Ratings7.54 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of SAP Enable Now and UserIQ
    Feature
    SAP Enable Now
    -
    Ratings
    UserIQ
    9.5
    3 Ratings
    12% above category average
    Customer health trends00 Ratings10.02 Ratings
    Engagement analytics00 Ratings8.53 Ratings
    Revenue forecasting00 Ratings10.01 Ratings
    Dashboards00 Ratings9.53 Ratings
    Best Alternatives
    SAP Enable NowUserIQ
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    ChurnZero
    Score7.9 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Enable NowUserIQ
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.5
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    8.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    User Testimonials
    SAP Enable NowUserIQ
    Likelihood to Recommend
    SAP
    It provides step-by-step guidance and support to learners and users. It helps in navigate through complex & multiple software applications which are used by the user . It gives efficient learning to user on guided environment. It leverages the technology at the best in the field of new software adoption and training.
    Read full review
    UserIQ
    In UserIQ campaigns, you can probably create whatever content you have in mind for your campaigns using IFrames. You can probably implement whatever content you have in mind for your campaigns using IFrames in UserIQ campaigns.
    Incentivized
    Read full review
    Pros
    SAP
    • Easy user e-learning contents creation
    • Ready to deploy
    • Simple tool with effective content transformations
    Read full review
    UserIQ
    • Have a really easy way to tag features and know what you're tracking.
    • Great, simple user walkthroughs that you can plug into your app to improve onboarding or increase feature adoption.
    • Some interesting dashboard views and you can slice users/accounts many different ways.
    • Pretty user-friendly interface.
    • Easy to collect qualitative data (nps, survey, etc.).
    Incentivized
    Read full review
    Cons
    SAP
    • colorful backgrounds
    • pop up messages
    • AI Bots
    Read full review
    UserIQ
    • Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!
    Incentivized
    Read full review
    Usability
    SAP
    I give this rating because SAP Enable Now's privides solution that is best in technology ,user friendly and its gives quick adoptation of software training hence it increases the competency of the learners.Easy to analyse huge meta data and get performance of line of business to take critical key business decisions.
    Read full review
    UserIQ
    This rating is given as to a certain degree it is useful - as in the customer health dashboard and providing a very fast service which is easy to use for our users. However, as mentioned prior, the exportation of this data into presentable information (presentation style) is not really possible without doing yourself via screenshots and interpreting the data.
    Incentivized
    Read full review
    Support Rating
    SAP
    No answers on this topic
    UserIQ
    Customer service and support is one of the biggest strengths for UserIQ, whenever there has been any issues or confusion, the help service is very effective and friendly to support us and get to a conclusion within no time, hence why the ranking given is extremely high for this factor. I would not say any improvement is needed in terms of this aspect of the company.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Easy click interface hence building products tours is effortless and solid platform to create contents which can be personalised experience for the user .Highly customizable so simple efficient and robust application to generate content with great quality with many artifacts usable for digital adoptation and serves the purpose streamlining the digital transformation.
    Read full review
    UserIQ
    When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Increase process of learning by 12%
    • Reduced cost on external trainings
    • Increases in productivity
    Read full review
    UserIQ
    • UserIQ has let us communicate more effectively with our customers. We have seen a reduction in calls to customer service on how to utilize and update items on our SaaS UI.
    Incentivized
    Read full review
    ScreenShots

    SAP Enable Now Screenshots

    Screenshot of SAP Companion in SAP One and the Manager in the backgroundScreenshot of Automatic Machine Translation in SAP CompanionScreenshot of SAP Companion in SAP S/4HANA