A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.
N/A
Shiftboard
Score 6.6 out of 10
Mid-Size Companies (51-1,000 employees)
Shiftboard offers a full-service employee scheduling software solution targeted for industries as diverse as hospitality and security to event planning and business services. This solution enables companies to manage employee schedules across job sites, geographies, and different employee types.
The vendor says their user-friendly iPhone and Android apps help employees easily access their schedules anywhere. Additionally, the vendor says the are responsible for…
SAP Fieldglass seems to be well suited to contingent workforce management. When compared to other products I have experienced, it is more advanced. Extremely well suited if you have SAP Ariba and SAP (ECC/S4) due to the seamless, pre-built integration between SAP Fieldglass and these other SAP systems. We used it in a regional (North American) scope, but that was based on business decisions and not system limitations.
It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
Usability to be improved (to allow more end users to act directly in the system)
Rate card management / Fx rate management
Documentation of the functionality (There is so much functionality available in the system, it would be great to receive more instructions how to configure).
AI usage to ensure more intuitive entries, based on past usage and other users' experience/work
Usage of the web interface it’s easy and user friendly. iOS app it’s quickly and simple, with just a foto it’s possible to store the invoice and system automatically recognize the expenses. Good integration with credit card company to and excellent functionality to assign the credit card expenses to relative invoice.
Web interface and iOS app are so simple and user friendly. The functionality that recognizes the expenses working very well. The integration with a credit card company it’s a an excellent functionality that simplify a lot the expenses management
SAP Fieldglass offers extensive capabilities for managing contingent workforce, statement of work (SOW) projects, and services procurement. It seamlessly integrates with other SAP products (e.g. SAP SuccessFactors, SAP Ariba) and external systems, providing a unified ecosystem for enterprises using SAP’s suite of solutions. It is highly scalable, suitable for large enterprises with complex workforce management needs.
I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.
