Likelihood to Recommend Pros : Enterprise-wide visibility to contingent worker headcount. Automated process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats. Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie. Read full review As a supervisor this software is a big help for us to be able to make a proper tracking of our task force, without interfering or being over the shoulder, the variety of options available is great, while I had no full control of the software by company regulations I was able to use it in specific for the managing of the shifts and performance of our teams.
Read full review Pros Contingent labor process, starting from the job posting to final candidate onboarding Supplier and Customer collaboration options in the system Configuration options for customers Management of service delivery and service contract setups Option to establish a true end-to-end process (from source2contract to final payment) Erika Thier Category Manager External Workforce Management
Read full review The employee time tracking function has allowed us to minimize and even avoid payroll errors. We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs. Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department. Read full review Cons The simple display and way you navigate the jobs page is not very intuitive. There could be better information displayed than what is there, and it doesn't always make sense in how you move from one page to another. I really don't like the requirement of the last 5 digits of a candidate's social security number for the "Security ID." Some candidates are reluctant to give that out, when paired with their birth day (also required). I'm not sure why this couldn't be a different piece of information - last 5 of the primary phone number, for example. Some of the field are not well-defined. For example. there is a Resume field, then an Attachments field. And the rate section isn't 100% clear, especially when entering overtime rates or discounted rates. Read full review Customer Support team. Schedule Management. UI modelling. Read full review Likelihood to Renew Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors
Read full review Online Training The training came from one of our associates it was not directly from a Workmate employee, however, it was good enough to let us understand it, and the person who gave us the training was open to ask questions even after the training ended, however as it was really easy to use, we only contacted him for small details.
Read full review Alternatives Considered Great SAP system to use on multiple project data protection and preparation of clear reports and financial analytics gathering the SAP solution is effective. Through the platform, all our project documents are easy to access and upload, and to manage activities and project assets allocated via the platform are excellent.
Read full review It was not my decision to use it, it was the software available for that current campaign in the company, being honest while both of them are excellent to work with, the design in
OnShift is more user friendly, most of my colleagues were in agreement with that, as for Workmate, it was really helpful but some times we were confused by the user interface, it wasn't very negative but it really gets on your nerves.
Read full review Return on Investment Fieldglass has returned significant RoI in terms of reduced rates, reduced number of suppliers and reduced numbers of workers. Fieldglass has simplified and automated the non-employee processes for managers creating more capacity for them to focus on more added value work. Fieldglass has helped reduce the risk and exposure to non-compliant suppliers and spend. Read full review The learning curve is a bit slow at the beginning and we needed some time and several weeks to adapt to the system. We have also had to use external technical support because we have had no response from Workmate technical support. It has made it easier for us in the HR department, which means faster work in less time. Read full review ScreenShots