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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Fieldglass

    Score8.2 out of 10
    N/AA Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.N/A

    WorkWave Service

    Score9 out of 10
    N/AWorkWave, an IFS company, offers field service management for smaller entities (WorkWave Service) and for enterprise field service companies (ServMan). The services can include marketing (WorkWave Marketing) and WorkWave Payments payment processing system.N/A
    Pricing
    SAP FieldglassWorkWave Service
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP FieldglassWorkWave Service
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP FieldglassWorkWave Service
    Considered Both Products
    SAP
    No answer on this topic
    WorkWave
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    67 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    58 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    69 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    37 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    42 Answers
    No answers on this topic
    Best Alternatives
    SAP FieldglassWorkWave Service
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Beeline Extended Workforce Platform
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Beeline Extended Workforce Platform
    Score7.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP FieldglassWorkWave Service
    Likelihood to Recommend
    7.9
    (77 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.5
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (63 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP FieldglassWorkWave Service
    Likelihood to Recommend
    SAP
    A well-suited case could be : a) It's valuable during audits (both internal and external ) as it documents history and clear records. Scope of Improvement could be: a) It might not be suitable where the external workforce is relatively smaller, as it could be a costly affair for them.
    Incentivized
    Read full review
    WorkWave
    WorkWave Service is great for a company that can integrate it with their software for credit card processing. I feel that it can work for companies of any size. However, finding individual transactions is time-consuming. If you are a company that will need to search for transactions, it is not as easy as putting in search criteria. You have to select a date range then search through all transactions for that range, you can sort, but it can still take some time. WorkWave Service handles our workload very well and we have minimal issues with the product and the customer service.
    Incentivized
    Read full review
    Pros
    SAP
    • SAP Fieldglass is a VMS tool that automates sourcing and identifying supplies, reducing time and fulfilling requirements promptly.
    • Its provide us detailed visibility and compliance in hiring process.
    • SAP Fieldglass ensures company rules and legal processes during the onboarding and helps to manage the onboarding process.
    Incentivized
    Read full review
    WorkWave
    • Sends timely reporting
    • Responsive troubleshooting team
    • Uses feedback to improve product
    Incentivized
    Read full review
    Cons
    SAP
    • Some of the accounting dropdowns/combinations are clunky and not easy to use in conjunction with each other
    • User profiles are not synched with Ariba- sometimes missing information in Ariba would cause invoices to fail/get stuck. Would be helpful to have a hard stop in SAP Fieldglass to prevent such issues
    • Additional expertise across resources would be helpful. As noted, support itself is responsive and willing. However, we would continue to go through our original implementation contact for knowledge and immediate help.
    Incentivized
    Read full review
    WorkWave
    • Not easy or fast to locate individual transactions in the portal
    • Too many steps to view customer details
    • More user-friendly report generation in portal would be great
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Usage of the web interface it’s easy and user friendly. iOS app it’s quickly and simple, with just a foto it’s possible to store the invoice and system automatically recognize the expenses. Good integration with credit card company to and excellent functionality to assign the credit card expenses to relative invoice.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Usability
    SAP
    Web interface and iOS app are so simple and user friendly. The functionality that recognizes the expenses working very well. The integration with a credit card company it’s a an excellent functionality that simplify a lot the expenses management
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Support Rating
    SAP
    Never used
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Alternatives Considered
    SAP
    SAP Fieldglass offers extensive capabilities for managing contingent workforce, statement of work (SOW) projects, and services procurement. It seamlessly integrates with other SAP products (e.g. SAP SuccessFactors, SAP Ariba) and external systems, providing a unified ecosystem for enterprises using SAP’s suite of solutions. It is highly scalable, suitable for large enterprises with complex workforce management needs.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Return on Investment
    SAP
    • I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
    • The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.
    Incentivized
    Read full review
    WorkWave
    • They have allowed us to continue accepting online and over the phone payments with no issues
    • We cannot refund transactions over 45 days which has increased the amount of checks we have to cut for refunds
    • ROI is acceptable
    Incentivized
    Read full review
    ScreenShots

    SAP Fieldglass Screenshots

    Screenshot of a summary of workers and requisitions, appearing within the DashboardScreenshot of the Visualizer, used to take a deeper look into analyticsScreenshot of a visualization providing workforce visibilityScreenshot of a candidate management interface, with profiles for an open role appearing.Screenshot of the interface for workforce assignment management.