What users are saying about
5 Ratings
6 Ratings
5 Ratings
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Score 8.3 out of 100
6 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Scoro

Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
Patrick Stephens | TrustRadius Reviewer

YouTrack

YouTrack is appropriate when I manage my files, documents, task and issue tracking, Gantt reports and charts, dashboards and time tracking. It is inappropriate when I cannot edit my tickets once they have been sent, and the interface is not very pleasant.
Isménia Mondlane | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Scoro
6.9
YouTrack
8.7
Task Management
Scoro
7.0
YouTrack
9.0
Resource Management
Scoro
7.0
YouTrack
8.0
Scheduling
Scoro
8.0
YouTrack
10.0
Team Collaboration
Scoro
7.0
YouTrack
10.0
Document Management
Scoro
7.0
YouTrack
9.0
Email integration
Scoro
8.0
YouTrack
10.0
Mobile Access
Scoro
6.0
YouTrack
7.0
Timesheet Tracking
Scoro
7.0
YouTrack
10.0
Change request and Case Management
Scoro
6.0
YouTrack
8.0
Budget and Expense Management
Scoro
6.0
YouTrack
7.0
Gantt Charts
Scoro
YouTrack
9.0
Workflow Automation
Scoro
YouTrack
8.0
Support for Agile Methodology
Scoro
YouTrack
8.0
Support for Waterfall Methodology
Scoro
YouTrack
9.0

Professional Services Automation

Scoro
4.8
YouTrack
8.5
Quotes/estimates
Scoro
5.0
YouTrack
8.0
Invoicing
Scoro
6.1
YouTrack
6.0
Project & financial reporting
Scoro
6.1
YouTrack
10.0
Integration with accounting software
Scoro
2.1
YouTrack
10.0

Pros

Scoro

  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
Uku Sööt | TrustRadius Reviewer

YouTrack

  • Real-time update
  • File sharing
  • Workflow Setup
  • Hour control
Isménia Mondlane | TrustRadius Reviewer

Cons

Scoro

  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Patrick Stephens | TrustRadius Reviewer

YouTrack

  • I think that in the first time it could be free for more employees and not just 10
  • I would like workers who are not technology experts to be able to edit the tickets after sending them without needing the help of technology experts
  • Tracking and searching for work is sometimes difficult
Isménia Mondlane | TrustRadius Reviewer

Alternatives Considered

Scoro

We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
Uku Sööt | TrustRadius Reviewer

YouTrack

No answers on this topic

Return on Investment

Scoro

  • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
  • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
Patrick Stephens | TrustRadius Reviewer

YouTrack

  • Saves our time processing errors, tasks and reporting time
  • Cost benefit
  • YouTrack allows for greater integration of teams and as a result, increased productivity
Isménia Mondlane | TrustRadius Reviewer

Screenshots

Pricing Details

Scoro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Scoro Editions & Modules

Edition
Essential$261
Pro$631
UltimateContact us for pricing
Standard$373
  1. per user
  2. none
  3. per user
Additional Pricing Details

YouTrack

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

YouTrack Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison