SearchUnify vs. Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SearchUnify
Score 9.2 out of 10
N/A
SearchUnify is a unified cognitive platform built on a core of cognitive technology, ML & an insights engine. It powers intelligent enterprise search & multiple AI-based support applications - that include an Intelligent Chatbot, Agent Helper, Community Helper, KCS Enabler, and Escalation Predictor - for improved support and self-service outcomes. A cognitive platform, SearchUnify aims to power improved outcomes for customers across verticals. The vendor states global enterprises including…N/A
Yext
Score 8.8 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
SearchUnifyYext
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SearchUnifyYext
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
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SearchUnifyYext
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All AlternativesView all alternativesView all alternatives
User Ratings
SearchUnifyYext
Likelihood to Recommend
10.0
(1 ratings)
8.8
(21 ratings)
Support Rating
-
(0 ratings)
6.3
(12 ratings)
User Testimonials
SearchUnifyYext
Likelihood to Recommend
Grazitti Interactive
SearchUnify is well suited when you'd like to search a lot of content. The filtering mechanism is excellent as well as the ability to boost content - it's like having our own search engine. The power of the platform is the dashboard and its metrics which provides tremendous insight into our improving our SEO and discoverability.
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Yext
Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
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Pros
Grazitti Interactive
No answers on this topic
Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
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Cons
Grazitti Interactive
No answers on this topic
Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
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Support Rating
Grazitti Interactive
No answers on this topic
Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
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Alternatives Considered
Grazitti Interactive
No answers on this topic
Yext
We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.
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Return on Investment
Grazitti Interactive
No answers on this topic
Yext
  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
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ScreenShots

SearchUnify Screenshots

Screenshot of Unified Connectivity across Multiple Enterprise PlatformsScreenshot of SearchUnify's Intelligent ChatbotScreenshot of SearchUnify's Agent HelperScreenshot of

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics