SegMate vs. SnapEngage
SegMate vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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SegMate | N/A | N/A | $9 per month | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
SegMate | SnapEngage | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Chat Analytics and Reports |
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SegMate | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SegMate | SnapEngage | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
SegMate | SnapEngage | |
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Likelihood to Recommend | SegMate No answers on this topic | SnapEngage |
Pros | SegMate No answers on this topic | SnapEngage |
Cons | SegMate No answers on this topic | SnapEngage |
Likelihood to Renew | SegMate No answers on this topic | SnapEngage |
Support Rating | SegMate No answers on this topic | SnapEngage |
Alternatives Considered | SegMate No answers on this topic | SnapEngage |
Return on Investment | SegMate No answers on this topic | SnapEngage |
ScreenShots | SnapEngage Screenshots |