SendPulse vs. WATI.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SendPulse
Score 4.8 out of 10
N/A
SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A
WATI.io
Score 8.9 out of 10
N/A
WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.
$49
per month
Pricing
SendPulseWATI.io
Editions & Modules
No answers on this topic
Standard
$49
per month
Professional
$98
per month
Offerings
Pricing Offerings
SendPulseWATI.io
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing starts from $9 a month and depends on the number of messages sent.
More Pricing Information
Community Pulse
SendPulseWATI.io
Features
SendPulseWATI.io
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
SendPulse
4.0
12 Ratings
66% below category average
WATI.io
-
Ratings
WYSIWYG email editor2.012 Ratings00 Ratings
Dynamic content1.012 Ratings00 Ratings
Ability to test dynamic content4.010 Ratings00 Ratings
A/B testing3.09 Ratings00 Ratings
Mobile optimization2.012 Ratings00 Ratings
Email deliverability reporting7.012 Ratings00 Ratings
List management6.012 Ratings00 Ratings
Triggered drip sequences7.010 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SendPulse
4.7
12 Ratings
47% below category average
WATI.io
-
Ratings
Dashboards5.011 Ratings00 Ratings
Standard reports7.012 Ratings00 Ratings
Custom reports2.09 Ratings00 Ratings
Best Alternatives
SendPulseWATI.io
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
Verint Community
Verint Community
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SendPulseWATI.io
Likelihood to Recommend
1.0
(12 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
3.0
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
SendPulseWATI.io
Likelihood to Recommend
SendPulse Ltd.
SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
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WATI.io
If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io.
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Pros
SendPulse Ltd.
  • One of the best features of this software is its user interface. I found it very intuitive.
  • It has sms feature also which is a great add-on to this software.
  • It has live chat support feature. And I find it very helpful when i find any technical problem.
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WATI.io
  • Segmented campaigns.
  • Easy to access documents for developers.
  • Integrations with other tools.
Read full review
Cons
SendPulse Ltd.
  • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
  • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
  • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
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WATI.io
  • Open marketplace for integrations.
  • Inclusion of the social platforms like Facebook, LinkedIn & Instagram.
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Likelihood to Renew
SendPulse Ltd.
Because I love how easy and intuitive SendPulse is.
Read full review
WATI.io
No answers on this topic
Usability
SendPulse Ltd.
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
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WATI.io
No answers on this topic
Support Rating
SendPulse Ltd.
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
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WATI.io
No answers on this topic
Implementation Rating
SendPulse Ltd.
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
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WATI.io
No answers on this topic
Alternatives Considered
SendPulse Ltd.
For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
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WATI.io
Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io.
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Return on Investment
SendPulse Ltd.
  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
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WATI.io
  • Quick setup gave us good advantage.
  • Easy to use, no need of any technical knowledge.
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ScreenShots

SendPulse Screenshots

Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android