Likelihood to Recommend I'm not sure about pricing but I have heard from larger companies that it was not very accessible because of their size. We are a small company and we also utilize a SIEM which helped offset costs right off the bat. I think it makes 100% sense for IT departments that don't have enough staff to monitor their environment in depth.
Read full review Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Read full review Pros SentinelOne provides excellent protection against known and unknown attacks to our endpoints. The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks. SentinelOne requires minimal administrative support making it a very cost effective and efficient solution. Read full review The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them. The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date. I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself. Read full review Cons Possibly for compatibility with legacy Windows OS's and non Windows OS's. Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change. Could do better with reporting at the base level subscription. Read full review The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall. The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though. It seems the whitelisting on the cloud platform could use some work. Read full review Likelihood to Renew Reliable for simple installation and above all efficient
Read full review Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Read full review Usability Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
Read full review I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
Read full review Reliability and Availability We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Read full review Support Rating Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
Read full review Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
Read full review Implementation Rating Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Read full review Alternatives Considered Webroot is a great product but did not provide the versatility that we really were desiring. It allowed to us to centrally manage, but required policy-based management, and not the endpoint detail we wanted. SentinelOne's central management provides a variety of options for us to deploy and manage.
Read full review Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
Read full review Return on Investment SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process. The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind. Read full review The ROI from deploying this has led to fewer security issues which reduces costs. Keeping track of security issues and how the were remedied is easier. Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff. Read full review ScreenShots SentinelOne Singularity Screenshots