ServiceNow IT Service Management vs. Vorex
ServiceNow IT Service Management vs. Vorex
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year | |
Vorex | N/A | Vorex, acquired by Kesaya in February 2016, is professional services automation and ITSM software, used to create, manage and resolve IT service requests and tickets. | $15 per month |
ServiceNow IT Service Management | Vorex | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ServiceNow IT Service Management | Vorex | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ServiceNow IT Service Management | Vorex | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow IT Service Management | Vorex | |
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Likelihood to Recommend | 8.2 (78 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (13 ratings) | - (0 ratings) |
Usability | 6.3 (11 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (22 ratings) | - (0 ratings) |
Online Training | 1.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (3 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
ServiceNow IT Service Management | Vorex | |
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Likelihood to Recommend | ServiceNow | Kaseya No answers on this topic |
Pros | ServiceNow | Kaseya No answers on this topic |
Cons | ServiceNow | Kaseya No answers on this topic |
Likelihood to Renew | ServiceNow | Kaseya No answers on this topic |
Usability | ServiceNow | Kaseya No answers on this topic |
Reliability and Availability | ServiceNow | Kaseya No answers on this topic |
Performance | ServiceNow | Kaseya No answers on this topic |
Support Rating | ServiceNow | Kaseya No answers on this topic |
Online Training | ServiceNow | Kaseya No answers on this topic |
Implementation Rating | ServiceNow | Kaseya No answers on this topic |
Alternatives Considered | ServiceNow | Kaseya No answers on this topic |
Scalability | ServiceNow | Kaseya No answers on this topic |
Return on Investment | ServiceNow | Kaseya No answers on this topic |
ScreenShots |