ServiceTitan vs. tl;dv

ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.

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Strongly recommend for all Sales teams, Customer Success teams, Partnerships teams. Basically anywhere where there is an external stakeholder and you have a continuous cadence of meetings set for regular engagement. Have seen it be very productive as we have a lot to catch up on regular progress items based on previous discussions that would have happened. Great for the use case when you are not able to join the meeting at all and your tl;dv assistant basically gives you a complete download of the call.

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• Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
• Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
• Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.

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• It provides notes on the important details discussed during meetings
• Its AI feature can be used to identify common FAQs asked by clients during demo meetings
• The audio and video are clear and it's easy to navigate to specific parts in the recorded videos

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• We'd like to be able to text estimates (currently, email is the only function)
• We'd like to have audit trails on Customer and Location records (currently only at the job level)
• We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We face some challenges sometimes when tldv doesn't join the meeting properly. It blocks us and we have to rum some other notetaker we have. This usually happens when some person has the setting to have tldv always joining the meeting that the person is invited to. In this case, there's a conflict between the notetakers and we have to resolve them.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Some points could be improved and highlight the functions and versions. Alguns pontos poderiam ser melhorado e realçai as funções e versões.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Its average in everything and thus 5/10.

Since it is free for the most part; my submission is go for it

Don't expect anything amazing or out of the ordinary from it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

muy bueno

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Apenas falta más claridade no treinamento para uso en varias plataformas

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them

tl;dv has an advantage over Gemini wherein it can follow a template if there is a preset. Gemini's greatest advantage is its Google integration, and how much more it can do with the LLM if I had follow-up questions

• We can more effectively retain customers and send them offers if it's been a while since their last visit.
• Our cash flow has dramatically improved because now the technicians invoice everything.
• We can get estimates out the door within the hour, not days later.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Has helped save me at least 5 hrs weekly to help me draft Meeting summaries quickly
• Helps keep me track of partner progress where each of the partners is driving $100K+ in Business and keep my followups on progress very professional
• Having a schedule of 20+ meetings on a avg., I have tried multiple AI assistants but settled for tl;dv pro

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info