ShiftPro vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShiftPro
Score 0.0 out of 10
N/A
ShiftPro is a scheduling software designed to maintain a cohesive work environment through simplified shift scheduling. It aims to accomplish this by automating the scheduling and rescheduling process, Email and SMS alerts, Time off/leave requests management, and with an in-built chat feature where employees communicate with their supervisors and managers.
$170
per month
When I Work
Score 5.9 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
ShiftProWhen I Work
Editions & Modules
Premium
$170
per month
Business
$375
per month
Enterprise
$560
per month
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
ShiftProWhen I Work
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPremium - Max 100 Employees Business - Max 250 Employees Enterprise - Max 400 Employees
More Pricing Information
Community Pulse
ShiftProWhen I Work
Considered Both Products
ShiftPro

No answer on this topic

When I Work
Chose When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better …
Chose When I Work
Compared to its counterparts, When I Work allows you to interact with your staff where the others were strictly schedule based. This allows you to do so much more and saves you time from having to call each employee when something happens or a new special is announced. It puts …
Chose When I Work
It's been a long time since I searched for other products. We went from something that was simply a time tracker, so this was a big step up.
Chose When I Work
I would say that When I Work is better for a smaller company and has more options than ADP workforce now. I like that we save money as we don't need all the abilities that ADP workforce now has as we use a different company for employee PTO and benefits tracking.
Chose When I Work
I've not used another time-tracking service; this was recommended to me by a friend.
Chose When I Work
When I Work was simply the easiest of all of the products. It did everything that we needed it to do while not taking three training classes to learn.
Chose When I Work
When I Work was recommended to me by a friend. I never considered another service, nor have I since I started using When I Work.
Chose When I Work
When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great …
Chose When I Work
I know my co-workers have evaluated many other products similar to When I Work, out of an effort to replace our using When I Work with something better and more efficient. Still, so far, they have not been able to find anything else that can suit our needs better. I was not …
Chose When I Work
The only other product we've used for staffing, outside of When I Work, is Outlook. We used shared calendars and sending emails. While the shared calendars worked for a while, the technology was outdated for the demand and emails aren't as efficient for a technology-driven …
Chose When I Work
When we were deciding on a scheduling software we evaluated When I Work and When To Work as our potential solutions. Ultimately we decided on When I Work because it offered a more user-friendly interface and was easier to use than the When To Work option. When I Work fit our …
Chose When I Work
No other product was launched in the same field with When I Work was in workforce management.
Chose When I Work
Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be …
Chose When I Work
When I work worked the best for our company and needs we had for it. The reason we went with when I work was it was easy to use, visually appealing, and allowed us to track when people were working or on PTO. This has been great for our support department.
Best Alternatives
ShiftProWhen I Work
Small Businesses
7shifts
7shifts
Score 9.6 out of 10
7shifts
7shifts
Score 9.6 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
Zoho People
Zoho People
Score 8.9 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ShiftProWhen I Work
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
ShiftProWhen I Work
Likelihood to Recommend
No answers on this topic
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
No answers on this topic
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
No answers on this topic
  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
No answers on this topic
It's a powerful tool for employee management and intuitive to use.
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Usability
No answers on this topic
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
No answers on this topic
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
No answers on this topic
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
No answers on this topic
  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

ShiftPro Screenshots

Screenshot of Designations can be "Employee", "Manager", "Supervisor"…etc., and are created by the account holder or anyone who has the correct Account Privileges. They help to identify and control the access/privilege a certain employee or person has in a Company/Owner’s account.Screenshot of Employees can be added individually or in bulkScreenshot of Shift configuration setting for automationScreenshot of An automatically generated shift listingScreenshot of Company holiday managementScreenshot of Time-off/Leave request management