What users are saying about

ShippingEasy vs Shiprocket

ShippingEasy
4 Ratings
Shiprocket
This review does not include a rating.

ShippingEasy

4 Ratings
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Score 4.9 out of 100

Based on 4 reviews and ratings

Shiprocket

This review does not include a rating.

Likelihood to Recommend

ShippingEasy

ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after

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Vivian Vassar | TrustRadius Reviewer
Vivian Vassar
View all 3 answers on this topic

Shiprocket

No answers on this topic

Pros

ShippingEasy

  • ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
  • ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
  • ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.

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Nick Hunter | TrustRadius Reviewer
Nick Hunter
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Shiprocket

No answers on this topic

Cons

ShippingEasy

  • Fails to sync with the store consistently.
  • Integration with Stamps.com is problematic.

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Eva Sawyer | TrustRadius Reviewer
Eva Sawyer
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Shiprocket

No answers on this topic

Support Rating

ShippingEasy

ShippingEasy 2.7
Based on 2 answers
ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.

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Vivian Vassar | TrustRadius Reviewer
Vivian Vassar
View all 2 answers on this topic

Shiprocket

No score
No answers yet
No answers on this topic

Alternatives Considered

ShippingEasy

We used to use the Quickbooks shipping option to ship all of our orders. This was clunky and time-consuming. Especially since Quickbooks is not exactly known for being lightning fast. We would also then have to manually transfer over shipment data into BigCommerce which was slow as well. But with ShippingEasy everything is practically automated so now we can have one person ship orders using one solution and it integrates into our entire system making everything a million times easier.

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Nick Hunter | TrustRadius Reviewer
Nick Hunter
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Shiprocket

No answers on this topic

Return on Investment

ShippingEasy

  • Shipping deadlines missed.
  • Inability to offer international shipping.
  • Loss of sales.

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Eva Sawyer | TrustRadius Reviewer
Eva Sawyer
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Shiprocket

No answers on this topic

Screenshots

ShippingEasy

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Pricing Details

ShippingEasy

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

ShippingEasy Editions & Modules

Edition
Starter$0.001
Basic$29.001
Plus$49.001
Select$69.001
Premium$99.001
Enterprise$159.001
  1. per month
Additional Pricing Details
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Shiprocket

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Shiprocket Editions & Modules

—
Additional Pricing Details
—

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