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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ShipStation

    Score7.7 out of 10
    N/AShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…

    $9.99

    per month

    SOFI

    Score9 out of 10
    N/AN/AN/A
    Pricing
    ShipStationSOFI
    Editions & Modules
    Starter
    $9.99
    per month
    Bronze
    $29.99
    per month
    Silver
    $59.99
    per month
    Gold
    $99.99
    per month
    Platinum
    $149.99
    per month
    Enterprise
    $229.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ShipStationSOFI
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ShipStationSOFI
    Considered Both Products
    Auctane (Stamps.com, Inc)
    No answer on this topic
    Rehilete Digital
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    81%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    ShipStationSOFI
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of ShipStation and SOFI
    Feature
    ShipStation
    -
    Ratings
    SOFI
    7.1
    1 Ratings
    8% below category average
    Accounts payable00 Ratings7.01 Ratings
    Accounts receivable00 Ratings7.01 Ratings
    Global Financial Support00 Ratings5.01 Ratings
    Primary and Secondary Ledgers00 Ratings5.01 Ratings
    Journals and Reconciliations00 Ratings8.01 Ratings
    Configurable Accounting00 Ratings9.01 Ratings
    Standardized Processes00 Ratings9.01 Ratings
    Best Alternatives
    ShipStationSOFI
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShipStationSOFI
    Likelihood to Recommend
    5.6
    (25 ratings)
    9.0
    (1 ratings)
    Usability
    6.0
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    ShipStationSOFI
    Likelihood to Recommend
    Auctane (Stamps.com, Inc)
    I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
    Incentivized
    Read full review
    Rehilete Digital
    They honestly do everything. From their APY to monthly payments to ease of transfer to fee free ATMs, and an app that allows to you to solve nearly anything and I mean anything and everything on your own on your own personal cell phone. I love SOFI and their stadium.
    Read full review
    Pros
    Auctane (Stamps.com, Inc)
    • Integration: It works so well I forget that it is a 3rd party solution sometimes.
    • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
    • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
    Incentivized
    Read full review
    Rehilete Digital
    • High APY
    • Ability to do your Roth IRA Yearly
    • Good cash back credit card
    Read full review
    Cons
    Auctane (Stamps.com, Inc)
    • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
    • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
    • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
    Read full review
    Rehilete Digital
    • I wish there were stock charts with #s on x and y axis. So cheap looking
    • Get a full ZACKS rating into every stock
    • Predict future stock price with ai
    Read full review
    Usability
    Auctane (Stamps.com, Inc)
    Its a very quick platform and being web based it does not require install for say viewing order's shipping status. For the shipping itself, there is a app that grabs data in near real time. Its an easy install and I have had next to no issues with the shipping aspect of the app.
    Incentivized
    Read full review
    Rehilete Digital
    It is So Easy to use and understand that worst case l, I gotta text with somebody. Big whoop!
    Read full review
    Support Rating
    Auctane (Stamps.com, Inc)
    I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
    Incentivized
    Read full review
    Rehilete Digital
    No answers on this topic
    Alternatives Considered
    Auctane (Stamps.com, Inc)
    ShipStation is mainly used for automating and streamlining our shipping process. It doesn't track inventory or deal with fulfillment. ShipBob, on the other hand, is a fulfillment and shipping provider. (in addition to automation) Because our e-commerce business is still small and we're operating from our brick-n-mortar store, we don't have a need for ShipBob at the moment.
    Incentivized
    Read full review
    Rehilete Digital
    Hatch had a great APY, but nothing to invest towards my IRA. Then, they lost their APY so I got SOFI. I'm not sure if Hatch is in business anymore, but I'd stick with SOFI for an online bank over nearly all others. PayPal and Cash app don't come close either.
    Read full review
    Return on Investment
    Auctane (Stamps.com, Inc)
    • It saves a lot of time being able to import the customer data.
    • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
    • It can save data such as your most common box sizes.
    Incentivized
    Read full review
    Rehilete Digital
    • It gave me a 1% back on my Roth IRA
    • It gives me back 3.8% APY on my Savings Account
    • Allows me to accurately know my net worth
    Read full review
    ScreenShots