What users are saying about
Top Rated
485 Ratings
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Based on 485 reviews and ratings
Spryker Cloud Commerce OS
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84 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 84 reviews and ratings
Feature Set Ratings
- Shopify ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing
- Spryker Cloud Commerce OS ranks higher in 1 feature set: eCommerce Business Management
Online Storefront
8.2
Shopify
82%
7.2
Spryker Cloud Commerce OS
72%
Shopify ranks higher in 9/9 features
Shopify ranks higher in 9/9 features
Product catalog & listings
8.4
84%
130 Ratings
7.7
77%
58 Ratings
Product management
8.6
86%
128 Ratings
6.9
69%
58 Ratings
Bulk product upload
7.8
78%
111 Ratings
7.2
72%
51 Ratings
Branding
8.2
82%
129 Ratings
7.5
75%
52 Ratings
Mobile storefront
8.6
86%
126 Ratings
7.6
76%
50 Ratings
Product variations
8.0
80%
122 Ratings
7.9
79%
61 Ratings
Website integration
8.4
84%
123 Ratings
N/A
0 Ratings
Visual customization
7.5
75%
128 Ratings
7.2
72%
54 Ratings
CMS
7.9
79%
105 Ratings
5.8
58%
56 Ratings
Online Shopping Cart
8.3
Shopify
83%
7.8
Spryker Cloud Commerce OS
78%
Shopify ranks higher in 2/2 features
Shopify ranks higher in 2/2 features
Abandoned cart recovery
8.0
80%
115 Ratings
7.8
78%
41 Ratings
Checkout user experience
8.6
86%
122 Ratings
7.7
77%
57 Ratings
Online Payment System
8.9
Shopify
89%
7.9
Spryker Cloud Commerce OS
79%
Shopify ranks higher in 1/1 features
Shopify ranks higher in 1/1 features
eCommerce security
8.9
89%
126 Ratings
7.9
79%
53 Ratings
eCommerce Marketing
8.1
Shopify
81%
7.2
Spryker Cloud Commerce OS
72%
Shopify ranks higher in 3/3 features
Shopify ranks higher in 3/3 features
Promotions & discounts
8.1
81%
124 Ratings
7.7
77%
55 Ratings
Personalized recommendations
8.4
84%
32 Ratings
6.7
67%
40 Ratings
SEO
7.9
79%
120 Ratings
7.1
71%
49 Ratings
eCommerce Business Management
7.7
Shopify
77%
7.8
Spryker Cloud Commerce OS
78%
Shopify ranks higher in 3/5 features
Shopify ranks higher in 3/5 features
Multi-site management
6.7
67%
19 Ratings
7.7
77%
54 Ratings
Order processing
8.3
83%
127 Ratings
8.3
83%
57 Ratings
Inventory management
8.4
84%
126 Ratings
7.5
75%
50 Ratings
Shipping
8.1
81%
119 Ratings
7.3
73%
43 Ratings
Custom functionality
7.2
72%
119 Ratings
8.3
83%
58 Ratings
Attribute Ratings
- Shopify is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.8
Shopify
88%
143 Ratings
8.0
Spryker Cloud Commerce OS
80%
67 Ratings
Likelihood to Renew
9.2
Shopify
92%
15 Ratings
Spryker Cloud Commerce OS
N/A
0 Ratings
Usability
10.0
Shopify
100%
3 Ratings
7.4
Spryker Cloud Commerce OS
74%
67 Ratings
Availability
10.0
Shopify
100%
2 Ratings
Spryker Cloud Commerce OS
N/A
0 Ratings
Support Rating
10.0
Shopify
100%
4 Ratings
7.6
Spryker Cloud Commerce OS
76%
67 Ratings
Implementation Rating
10.0
Shopify
100%
2 Ratings
Spryker Cloud Commerce OS
N/A
0 Ratings
Likelihood to Recommend
Shopify
Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
Digital Marketing Manager
Medinostic Health Care (Pvt) Ltd.Pharmaceuticals, 11-50 employees
Spryker Cloud Commerce OS
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system.It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
E-Commerce Consultant
best it AGInformation Technology & Services, 51-200 employees
Pros
Shopify
- It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
- Low code platform. You can. make customizations without code.
- The integrations are diverse and increase functionality.

Verified User
Administrative Assistant in Marketing
Hospitality Company, 11-50 employeesSpryker Cloud Commerce OS
- Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
- Scaling - Modern architecture makes it possible to scale flexible.
- Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
- Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
- Order Management.

Verified User
Manager in Information Technology
Computer Software Company, 51-200 employeesCons
Shopify
- The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
- Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
Lead Software Engineer
MovaresCivil Engineering, 1001-5000 employees
Spryker Cloud Commerce OS
- Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
- Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
- Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Head of Development Partners
NEXUS United - a valantic companyComputer Software, 51-200 employees
Pricing Details
Shopify
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$29 per month
Shopify Editions & Modules
Edition
Shopify Lite | $91 |
---|---|
Basic Shopify | $291 |
Shopify | $791 |
Advanced Shopify | $2991 |
Shopify Plus | $2,0001 |
- per month
Additional Pricing Details
—Spryker Cloud Commerce OS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Spryker Cloud Commerce OS Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Shopify
Shopify 9.2
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employeesSpryker Cloud Commerce OS
No score
No answers yet
No answers on this topic
Usability
Shopify
Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface

Verified User
Director in Corporate
Apparel & Fashion Company, 1-10 employeesSpryker Cloud Commerce OS
Spryker Cloud Commerce OS 7.4
Based on 67 answers
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Delivery Lead
NFQ TechnologiesInformation Technology & Services, 201-500 employees
Support Rating
Shopify
Shopify 10.0
Based on 4 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Web, Social Media & Ecommerce Manager
The Outdoor Patio StoreFurniture, 1-10 employees
Spryker Cloud Commerce OS
Spryker Cloud Commerce OS 7.6
Based on 67 answers
Customer service is well established and reacts very fast to our needs, so that would justify an even higher ranking. But reported bugs take partly a long time to be fixed or are not treated at all. A lot of problems are reported back as "project issues", but having a highly individual product is their USP in the end. Documentation is partly very outdated or not helping at all. Missing developer support for sharing the Spryker technology stack or philosophies.

Verified User
Engineer in Engineering
Computer Hardware Company, 201-500 employeesImplementation Rating
Shopify
Shopify 10.0
Based on 2 answers
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employeesSpryker Cloud Commerce OS
No score
No answers yet
No answers on this topic
Alternatives Considered
Shopify
The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
Digital Marketing Manager
Inddecore InterioMarketing & Advertising, 11-50 employees
Spryker Cloud Commerce OS
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).

Verified User
Director in Sales
Information Technology & Services Company, 501-1000 employeesReturn on Investment
Shopify
- Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
- For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
- Used power algorithm for Abandoned cart and catalog search.

Verified User
Professional in Information Technology
Apparel & Fashion Company, 201-500 employeesSpryker Cloud Commerce OS
- Extending the reach and visibility of the brand through content and commerce.
- Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
- Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Manager Consulting
diva-e Digital Value Excellence GmbHInternet, 501-1000 employees