What users are saying about
Top Rated
485 Ratings
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84 Ratings
Top Rated
485 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Spryker Cloud Commerce OS

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84 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • Shopify ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing
  • Spryker Cloud Commerce OS ranks higher in 1 feature set: eCommerce Business Management

Online Storefront

8.2

Shopify

82%
7.2

Spryker Cloud Commerce OS

72%
Shopify ranks higher in 9/9 features

Product catalog & listings

8.4
84%
130 Ratings
7.7
77%
58 Ratings

Product management

8.6
86%
128 Ratings
6.9
69%
58 Ratings

Bulk product upload

7.8
78%
111 Ratings
7.2
72%
51 Ratings

Branding

8.2
82%
129 Ratings
7.5
75%
52 Ratings

Mobile storefront

8.6
86%
126 Ratings
7.6
76%
50 Ratings

Product variations

8.0
80%
122 Ratings
7.9
79%
61 Ratings

Website integration

8.4
84%
123 Ratings
N/A
0 Ratings

Visual customization

7.5
75%
128 Ratings
7.2
72%
54 Ratings

CMS

7.9
79%
105 Ratings
5.8
58%
56 Ratings

Online Shopping Cart

8.3

Shopify

83%
7.8

Spryker Cloud Commerce OS

78%
Shopify ranks higher in 2/2 features

Abandoned cart recovery

8.0
80%
115 Ratings
7.8
78%
41 Ratings

Checkout user experience

8.6
86%
122 Ratings
7.7
77%
57 Ratings

Online Payment System

8.9

Shopify

89%
7.9

Spryker Cloud Commerce OS

79%
Shopify ranks higher in 1/1 features

eCommerce security

8.9
89%
126 Ratings
7.9
79%
53 Ratings

eCommerce Marketing

8.1

Shopify

81%
7.2

Spryker Cloud Commerce OS

72%
Shopify ranks higher in 3/3 features

Promotions & discounts

8.1
81%
124 Ratings
7.7
77%
55 Ratings

Personalized recommendations

8.4
84%
32 Ratings
6.7
67%
40 Ratings

SEO

7.9
79%
120 Ratings
7.1
71%
49 Ratings

eCommerce Business Management

7.7

Shopify

77%
7.8

Spryker Cloud Commerce OS

78%
Shopify ranks higher in 3/5 features

Multi-site management

6.7
67%
19 Ratings
7.7
77%
54 Ratings

Order processing

8.3
83%
127 Ratings
8.3
83%
57 Ratings

Inventory management

8.4
84%
126 Ratings
7.5
75%
50 Ratings

Shipping

8.1
81%
119 Ratings
7.3
73%
43 Ratings

Custom functionality

7.2
72%
119 Ratings
8.3
83%
58 Ratings

Attribute Ratings

  • Shopify is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

Shopify

88%
143 Ratings
8.0

Spryker Cloud Commerce OS

80%
67 Ratings

Likelihood to Renew

9.2

Shopify

92%
15 Ratings

Spryker Cloud Commerce OS

N/A
0 Ratings

Usability

10.0

Shopify

100%
3 Ratings
7.4

Spryker Cloud Commerce OS

74%
67 Ratings

Availability

10.0

Shopify

100%
2 Ratings

Spryker Cloud Commerce OS

N/A
0 Ratings

Support Rating

10.0

Shopify

100%
4 Ratings
7.6

Spryker Cloud Commerce OS

76%
67 Ratings

Implementation Rating

10.0

Shopify

100%
2 Ratings

Spryker Cloud Commerce OS

N/A
0 Ratings

Likelihood to Recommend

Shopify

Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
Muhammad Waleed | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system.It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
Tim Schestag | TrustRadius Reviewer

Pros

Shopify

  • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
  • Low code platform. You can. make customizations without code.
  • The integrations are diverse and increase functionality.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Anonymous | TrustRadius Reviewer

Cons

Shopify

  • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
  • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
Bart Kogan | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Moritz Jung | TrustRadius Reviewer

Pricing Details

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

Shopify Editions & Modules

Edition
Shopify Lite$91
Basic Shopify$291
Shopify$791
Advanced Shopify$2991
Shopify Plus$2,0001
  1. per month
Additional Pricing Details

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Spryker Cloud Commerce OS Editions & Modules

Additional Pricing Details

Likelihood to Renew

Shopify

Shopify 9.2
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

No score
No answers yet
No answers on this topic

Usability

Shopify

Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.4
Based on 67 answers
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Saulius Lazaravičius | TrustRadius Reviewer

Support Rating

Shopify

Shopify 10.0
Based on 4 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.6
Based on 67 answers
Customer service is well established and reacts very fast to our needs, so that would justify an even higher ranking. But reported bugs take partly a long time to be fixed or are not treated at all. A lot of problems are reported back as "project issues", but having a highly individual product is their USP in the end. Documentation is partly very outdated or not helping at all. Missing developer support for sharing the Spryker technology stack or philosophies.
Anonymous | TrustRadius Reviewer

Implementation Rating

Shopify

Shopify 10.0
Based on 2 answers
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

No score
No answers yet
No answers on this topic

Alternatives Considered

Shopify

The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
Rejoy Varghese | TrustRadius Reviewer

Spryker Cloud Commerce OS

If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
Anonymous | TrustRadius Reviewer

Return on Investment

Shopify

  • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
  • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
  • Used power algorithm for Abandoned cart and catalog search.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Jan Stöckel | TrustRadius Reviewer

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