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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SilkRoad Learning

    Score7.7 out of 10
    N/ASilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A

    Thought Industries

    Score8.8 out of 10
    N/AThe Thought Industries platform enables enterprise organizations to create, manage, distribute, monetize, and analyze their end-to-end customer education and external training initiatives. The solution addresses the unique needs of customer education, and aims to make it easy to handle complex learning operations at scale to empower growth. Its administrative capabilities include native tools and thirdparty integrations, businesses boost learner engagement, operationalize processes, and…N/A
    Pricing
    SilkRoad LearningThought Industries
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SilkRoad LearningThought Industries
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    SilkRoad LearningThought Industries
    Learning Management
    Comparison of Learning Management features of SilkRoad Learning and Thought Industries
    Feature
    SilkRoad Learning
    8.6
    3 Ratings
    4% above category average
    Thought Industries
    7.4
    4 Ratings
    14% below category average
    Course authoring9.03 Ratings8.54 Ratings
    Course catalog or library9.03 Ratings8.54 Ratings
    Player/Portal7.63 Ratings8.44 Ratings
    Learning content8.53 Ratings00 Ratings
    Mobile friendly8.53 Ratings00 Ratings
    Progress tracking & certifications9.03 Ratings7.54 Ratings
    Assignments7.13 Ratings2.33 Ratings
    Compliance management8.13 Ratings00 Ratings
    Learning administration7.63 Ratings9.04 Ratings
    Learning reporting & analytics10.02 Ratings8.44 Ratings
    Social learning10.02 Ratings6.93 Ratings
    Best Alternatives
    SilkRoad LearningThought Industries
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    No answers on this topic
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    Skilljar by Gainsight
    Score8.4 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SilkRoad LearningThought Industries
    Likelihood to Recommend
    8.1
    (12 ratings)
    8.5
    (4 ratings)
    Likelihood to Renew
    3.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SilkRoad LearningThought Industries
    Likelihood to Recommend
    SilkRoad
    It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
    Incentivized
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    Thought Industries
    Thought Industries is perfect if you are trying to scale your customer education business for a growing customer base. It is more expensive than their competitors, but the price is worth it based on the product and experience. Thought Industries is likely great for smaller customers, although we are an enterprise-level customer. If you are not offering multiple modalities for your training program, Thought Industries (or any LMS for that matter) might not be the best investment.
    Incentivized
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    Pros
    SilkRoad
    • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
    • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
    • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
    Incentivized
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    Thought Industries
    • Built in eCommerce pages and purchasing options.
    • Data to drive real-time decision making.
    • Customization options.
    • Team to work with our needs and custom scope.
    Incentivized
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    Cons
    SilkRoad
    • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
    • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
    • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
    Incentivized
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    Thought Industries
    • Lacks the ability to make courses required
    • Cannot pull a report for a course(s) to show who has not started the course
    • Cannot reset gamification or run specific gamification campaigns
    • Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end
    Incentivized
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    Likelihood to Renew
    SilkRoad
    Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
    Incentivized
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    Thought Industries
    No answers on this topic
    Usability
    SilkRoad
    I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
    Incentivized
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    Thought Industries
    No answers on this topic
    Reliability and Availability
    SilkRoad
    There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
    Incentivized
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    Thought Industries
    No answers on this topic
    Performance
    SilkRoad
    It works well most of the time.
    Incentivized
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    Thought Industries
    No answers on this topic
    Support Rating
    SilkRoad
    The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
    Incentivized
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    Thought Industries
    The customer support and customer success teams are really great. BUT, it is their product team that sends them into a super high rating. The product team has worked with me on several occasions to try to solve the business challenges that I have.
    Incentivized
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    Online Training
    SilkRoad
    some are thorough and others are not. I like that they are available for review.
    Incentivized
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    Thought Industries
    No answers on this topic
    Alternatives Considered
    SilkRoad
    SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
    Incentivized
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    Thought Industries
    Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.
    Incentivized
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    Scalability
    SilkRoad
    The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
    Incentivized
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    Thought Industries
    No answers on this topic
    Return on Investment
    SilkRoad
    • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
    • Employees can quickly access and complete online trainings so that they can get back to their jobs.
    Incentivized
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    Thought Industries
    • Multiple Months with $20,000 in eCommerce Sales.
    • Site Up Time and Engagement has remained steady for all 4 years.
    • Course authoring is faster and more efficient.
    Incentivized
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    ScreenShots

    Thought Industries Screenshots

    Screenshot of Modern-looking learning sitesScreenshot of MonetizationScreenshot of Reporting Hub