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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sinch

    Score7.2 out of 10
    N/ASinch is a communications platform as a service (CPaaS) provider that offers application programming interfaces (APIs) for messaging, voice, email, and identity verification. Businesses use the platform for customer notifications, marketing communications, customer service, and authentication. Sinch states that more than 200,000 businesses use its services; its infrastructure includes more than 600 direct mobile-operator connections and 99.99% uptime across 60-plus countries.N/A

    Stream Chat

    Score8.6 out of 10
    N/AStream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.N/A
    Pricing
    SinchStream Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SinchStream Chat
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSinch offers a flexible, usage-based pricing model based on message volume, API calls, or voice minutes. Tiered plans scale with your needs, and enterprise customers can access custom pricing and advanced add-ons like AI, analytics, and deliverability tools.—
    More Pricing Information
    Best Alternatives
    SinchStream Chat
    Small Businesses
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SinchStream Chat
    Likelihood to Recommend
    6.0
    (5 ratings)
    8.6
    (3 ratings)
    User Testimonials
    SinchStream Chat
    Likelihood to Recommend
    Sinch
    Sinch is well suited if you believe communication is the solution to 99% of problems in this world. Lack of communication builds issues that can easily be avoided with clear and transparent communication. Emails/ in-app notifications, the not immediate and always causes a delay since it depends on the user's internet connection. On the other hand, SMS is a service, which reaches every individual immediately and without fail. Therefore, Sinch shall be utilised by every company to make sure immediate communication is enabled.
    Incentivized
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    Stream.IO, Inc.
    Based on my experience, here are some scenarios where Stream Chat is well suited: 1. If you want to build a real-time chat system then it is a very important use case. 2. Also good if you want to integrate it into gaming applications. However, there are also scenarios where Stream Chat may be less appropriate. For example: 1. stream chat use cases are mostly for real-time messaging use cases only but if you are someone who don't have such use case than you can skip stream chat
    Incentivized
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    Pros
    Sinch
    • Performance
    • Support
    • SMS
    Incentivized
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    Stream.IO, Inc.
    • Well, if there's a need for real-time messaging need then stream chat is there for the help.
    • Multi-platform support of Stream chat is really good. It supports a range of platforms like web, desktop, mobile.
    • Also it is very easy for developer to customise there need with the help of its documentation which make it very easy to implement.
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    Cons
    Sinch
    • Improved UI for easier navigation to the owned short codes and status of their certification.
    • List of carrier requirements for certification (i.e. keywords).
    • Language and character do's and don't's for specific routes.
    Incentivized
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    Stream.IO, Inc.
    • Better documentation on more subtle use-case scenarios
    Incentivized
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    Alternatives Considered
    Sinch
    mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
    Incentivized
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    Stream.IO, Inc.
    Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app. 3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
    Incentivized
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    Return on Investment
    Sinch
    • Positive return on investment
    Incentivized
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    Stream.IO, Inc.
    • stream chat saved a lot of our cost which we may have invested in building our own messaging system
    • stream chat saved a lot of our time which we may have invested in building our own messaging system
    • overall the ROI for us with stream chat was higher
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    ScreenShots

    Sinch Screenshots

    Screenshot of the Sinch Build DashboardScreenshot of Voice API AnalyticsScreenshot of Voice APIScreenshot of Email Send ReportingScreenshot of Call Logs