TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Singular

    Score8 out of 10
    N/ASingular, headquartered in San Francisco, offers their mobile marketing and analytics platform of the same name. The company Singular merged with Apsalar in 2017, and combined technologies to offer a single platform under the Singular brand.N/A

    Waterfall

    Score4.1 out of 10
    N/AText messaging software to connect and engage your audience using targeted, personalized mobile communications.N/A
    Pricing
    SingularWaterfall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SingularWaterfall
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    SingularWaterfall
    Small Businesses
    Agency Analytics
    Score8.9 out of 10
    EZ Texting
    Score9.1 out of 10
    Medium-sized Companies
    Supermetrics
    Score9.7 out of 10
    EZ Texting
    Score9.1 out of 10
    Enterprises
    TrackMaven
    Score8.5 out of 10
    Airship
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SingularWaterfall
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SingularWaterfall
    Likelihood to Recommend
    Singular
    Singular is perfect for companies that have limited BI developer resources. If you work with more than a few media partners, Singular aggregates all pre-install metrics and automatically connects it to your BI data / MMP provider. This use is perfect for executives/directors that want to have a quick snapshot of their marketing spend. Singular also works well for media buyers that want to export Singular report as a base for creating optimization reports.
    Incentivized
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    Upland Software
    For large organizations that are looking to build big, robust SMS programs and want the benefit of a CRM back-end for managing users and messaging.
    Incentivized
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    Pros
    Singular
    • Creative reporting is one of the features of Singular (formerly Apsalar), which I love the most.
    • Tracking the user journey right from the click to purchase.
    Incentivized
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    Upland Software
    • Customer service. You have your own point of contact. They are very supportive and helpful. They always respond quickly.
    • Their deep non-profit discount.
    • Their message schedules. Very flexible and it can be a relative schedule to say a pregnant woman's due date and someone's goal date for quit smoking, etc.
    Incentivized
    Read full review
    Cons
    Singular
    • Providing a clear solution to cross-device attribution and measurement: no vendor does this well currently.
    • Ability to toggle advanced attribution models: first-last touch, time decay, etc.
    • Comprehensive deep linking solution (similar to Branch).
    Incentivized
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    Upland Software
    • Some features require additional cost. The nature of growth means the product becomes more expensive and that is a problem for some buyers.
    Incentivized
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    Support Rating
    Singular
    When we report about a bug or a problem the support usually responds quickly and try to provide a solution/fix in a timely manner. I wish that they had a monitoring tool to notify me about bugs before I spot them myself.
    Incentivized
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    Upland Software
    No answers on this topic
    Alternatives Considered
    Singular
    AppsFlyer is the top of mind MMP, while Singular would be my second choice with Adjust. AppsFlyer has a great UX and customer support. While Adjust is still lagging a little bit behind.
    Incentivized
    Read full review
    Upland Software
    We had EZTexting before. They don't have relative scheduling message so we had to switch to another vendor. We checked into SMS Magic, but they were not very responsive to our sales inquiry and then we received some phone call from India from someone who's very hard to communicate with.
    Incentivized
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    Return on Investment
    Singular
    • Has helped to improve the ROI.
    • Helped to identify the right set of audience which need to be targeted.
    Incentivized
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    Upland Software
    • We have worked with several clients to help them launch and grow their SMS program and the platform helps us doing cutting edge work in this space.
    Incentivized
    Read full review
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