Likelihood to Recommend Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.
Read full review I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
Read full review Pros Friendly UI Continuous Product Development Open Source APIs Read full review The platform is easy to use and it tracks everyone's attendance very well. I like how the system notifies me via email to review and approve employee's days requested. Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons. Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization. Read full review Cons Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues Fix it so the human errors of us inputting blocks is not so "perfect" Read full review I wish the clock-in and attendance were on the same page Sometime it says it's "resting" when trying to login Read full review Support Rating Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
Read full review Alternatives Considered We actually use Skedulo as our only dispatching appointment program.
Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.
Read full review Tracksmart is very simple to use compared to
ClickTime . Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
Read full review Return on Investment Lengthy implementation window due to high degree of change management FTE efficiencies not yet fully realized; assumed higher levels of automation Enable customer innovation and new Self Serve booking capability Read full review Loss of company data Creation of stress within organization In my experience, complete mess Read full review ScreenShots